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Preface
Assistance and ordering phone numbers
Alcatel-Lucent provides global technical support through regional call centers.
Phone numbers for the regional call centers are available at the following URL:
www1.alcatel-lucent.com/comps/pages/carrier_support.jhtml.
For technical assistance within North America, call 1-888-252-2832. If calling from
outside North America, call 1-613-784-6100.
For ordering information, contact your Alcatel-Lucent sales representative.
Alcatel-Lucent quality processes
Alcatel-Lucent's 7342 ISAM Fiber to the User (7342 ISAM FTTU) optical network
terminals (ONTs) manufacturing, testing, and inspecting practices are in compliance
with GR-1252-CORE and TL 9000 requirements. These requirements are
documented in the Operations Quality Plan 8BD000234204QRZZA and the
Alcatel-Lucent North American Quality Manual 8BD000010000QRZZA.
The quality plans and practices adequately ensure that technical requirements and
customer end-point requirements are met. The customer or its representatives may
be allowed to perform on-site quality surveillance audits, as agreed upon during
contract negotiations.
Safety information
For ETSI and ANSI safety information, see the appropriate safety guidelines
chapters.
Special information
The following are examples of how special information is presented in this
document.
iv
Danger —
Danger indicates that the described activity or situation
may result in serious personal injury or death; for example, high
voltage or electric shock hazards.
Warning —
Warning indicates that the described activity or situation
may, or will, cause equipment damage or serious performance
problems.
Caution —
Caution indicates that the described activity or situation
may, or will, cause service interruption.
July 2008
ONT Product Information Manual Edition 01
Alcatel-Lucent 7342 ISAM FTTU ONT R04.05.06
3FE 51892 AAAA TCZZA
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