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Troubleshooting
Status
Check that the internal/external antenna switch is
The signal has not
properly set to EXT.
improved.
Check that the antenna is properly connected to the
back of the IVPC-DS port
Check if other devices are showing Wi-Fi issues.
The Wi-Fi signal is
Check if something has changed in the environment
intermittent.
to interfere with the signal.
OPTEX INC. (U.S.)
URL: www.optexamerica.com
Check point
NOTE
Test the total operation after the installation completed.
Dispose of used products should be in accordance with local government
regulations/laws.
OPTEX CO., LTD. (JAPAN)
URL: www.optex.net
p. 800-966-7839
warranty-returns@optexamerica.com
tech@optexamerica.com
Switch to EXT of the internal/external antenna switch of the IVPC-DS.
Attach the connecting cable of the IVPC-ANT so it is firmly on the port.
Check for Wi-Fi coverage using the IVPC-DS, IVPC-MS or device running
the OPTEX Vision App.
Move the Wi-Fi router closer to the IVPC-DS or use a range extender.
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Solution
ivisionplusconnect.info/techtips
Copyright (C) 2019 OPTEX CO.,LTD.
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