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N3830 Router

Operation Guide

Issue 2.0
Date 2018-10-07
Neoway Product Document

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Summary of Contents for Neoway N3830

  • Page 1: Operation Guide

    N3830 Router Operation Guide Issue 2.0 Date 2018-10-07 Neoway Product Document...
  • Page 2 THIS GUIDE PROVIDES INSTRUCTIONS FOR CUSTOMERS TO DESIGN THEIR APPLICATIONS. PLEASE FOLLOW THE RULES AND PARAMETERS IN THIS GUIDE TO DESIGN AND COMMISSION. NEOWAY WILL NOT TAKE ANY RESPONSIBILITY OF BODILY HURT OR ASSET LOSS CAUSED BY IMPROPER OPERATIONS. THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO PRODUCT VERSION UPDATE OR OTHER REASONS.
  • Page 3: Table Of Contents

    2 Packing List ....................5 3 Industrial Application .................. 6 4 Functions and Features ................7 5 Functional Interfaces ................. 8 6 N3830 Installation ..................10 6.1 Installing SIM Card ........................10 6.2 Installing Antennas ........................10 6.3 Installing Power Supply ......................10 6.4 Installing Network Cable ......................
  • Page 4: About This Document

    N3830 Router Operation Guide About This Document Scope This document is applicable to N3830 Router series. Audience This document is intended for system engineers (SEs), development engineers, and test engineers. Change History Issue Date Change Changed By 2017-09 Initial draft...
  • Page 5: Overview

    Operation Guide 1 Overview N3830 industrial router is a high-performance industrial-grade wireless data transmission terminal that adopts a Qualcomm 1.3GHz dominant-frequency ARM Cortex-A7 processor and was developed on 4G wireless network technology. It mainly applies to user data transmission business in various industries, supports transparent serial-port data transmission and Ethernet routing, and can implement all types of IO control to meet customers’...
  • Page 6: Packing List

    Operation Guide 2 Packing List Each piece of N3830 delivered out of the factory contains commonly used accessories (as shown in a list of standard accessories) that suit customers’ sites. When you receive our product, please check it carefully. If you find any accessory missing or damaged, please contact Neoway sales personnel.
  • Page 7: Industrial Application

    Operation Guide 3 Industrial Application N3830 is a wireless gateway product developed based on the 4G cellular network standards. It supports gigabit Ethernet and dual-serial-port simultaneous operation, supports WLAN, and provides GPS positioning and LBS functions. It mainly applies to scenarios such as industrial IoT, device sharing, and self-service equipment networking and provides stable and reliable wireless connections that can be deployed quickly.
  • Page 8: Functions And Features

     GPS positioning and LBS if required (optional)  OPEN LINUX and Modbus protocol development (optional)  Neoway platform for device fault alarm statistics, online upgrade, traffic monitoring, remote  configuration, etc. (optional) Supports export of local logs  Operating temperature range: -30 C to +70 ...
  • Page 9: Functional Interfaces

    N3830 Router Operation Guide 5 Functional Interfaces N3830 provides abundant user operation interfaces. The specific functional interfaces are described as follows. Figure 5-1 N3830 functional interfaces The interfaces marked with digits are user interaction and operation interfaces. These two figures are both front oblique views from either side of the device. The following description is based on these two views.
  • Page 10 Do not insert the SIM card into the slot from the incorrect side. Otherwise, the slot may be damaged, resulting in device hardware faults. Do not exert too much strength when inserting or removing the SIM card. Otherwise, the device may be irreversibly damaged. Copyright © Neoway Technology Co., Ltd...
  • Page 11: N3830 Installation

    12 V DC (4.7-26 V DC); an 1A adapter is recommended. Power supply installation procedure: Loosen the lock screws on the terminal, insert the power supply cable into the terminal, and then fasten the screws. Copyright © Neoway Technology Co., Ltd...
  • Page 12: Installing Network Cable

    N3830 Router Operation Guide Figure 6-1 Power supply connection 6.4 Installing Network Cable Connect a network cable directly to the computer. Figure 6-2 Network cable connection Copyright © Neoway Technology Co., Ltd...
  • Page 13: Terminal Definition

    GND2 ranges from 5V to 26V. 12V 1A DC power supply is recommended. 6.6 Fixing and Installing Device 6.6.1 Wall-mounted Installation Perform the following operations: Step 1: Choose an installation position for the device. Copyright © Neoway Technology Co., Ltd...
  • Page 14: Wall-Mounted Removal

    Step 1: Place the device on a surface where the device is to be installed, and aim the four screw holes of the guide rail at the four screw holes on the shell. Step 2: Hold the guide rail, use a screwdriver to fasten screws one by one as shown in Figure 6-4. Copyright © Neoway Technology Co., Ltd...
  • Page 15: Guide-Rail Removal

    Perform the following operations: Remove the device from the fixture, place it on a level surface, and use a screwdriver to remove the four screws on the guide rail. See Figure 6-4 for the screw positions. Copyright © Neoway Technology Co., Ltd...
  • Page 16: Work Mode

    7 Work Mode 7.1 Router Connection Once you connect a computer to N3830 through a network cable, you can get Internet access. Because the router allows automatic configuration of an LAN port and automatic dialup, the latter of which will obtain the IP address of the WWAN port once the router network cable is connected to a computer.
  • Page 17 N3830 Router Operation Guide Ping the gateway and a valid website in the command line interface (CLI). The following figure shows that both the LAN port and WWAN port are accessible. Copyright © Neoway Technology Co., Ltd...
  • Page 18: Web Access

    The browser will prompt authentication when you open the page for the first time because the webpage adopts the HTTPS protocol. Click Advance, select Continue to go to 192.168.225.1. The login page is displaed as shown in the following figure. Default username:admin; default password:admin. Copyright © Neoway Technology Co., Ltd...
  • Page 19: Current Status

    If the device connects to the network successfully, the status is OK. Otherwise, the status is Invalid. WWAN IP  The IP address that the router obtains from the network operator WWAN DNS1  Copyright © Neoway Technology Co., Ltd...
  • Page 20: Wwan Settings

    7.4 WWAN Settings Configure WWAN access parameters: APN, authentication type, username, and password. Access control: Auto connect and Roaming. In the figure the default APN is undefined, and Auto connect and Roaming are enabled. Copyright © Neoway Technology Co., Ltd...
  • Page 21: Lan Settings

    This page is to configure LAN, including the gateway address, subnet mask, whether to enable DHCP (enabled by default), starting and ending addresses of LAN subnet, and DHCP lease time. 7.6 WLAN Settings Customers can configure WLAN parameters as required. The following figure shows the default configurations. Copyright © Neoway Technology Co., Ltd...
  • Page 22 Password for Wi-Fi connection Wireless security mode  Wi-Fi encryption mode Wireless channel  Automatic by default, range: 1-13 802.11 mode  Option: B/g or b/g/n Wireless mode  Option: AP or STATION mode Copyright © Neoway Technology Co., Ltd...
  • Page 23: Nat Settings

    A VPN is established in a public network for encrypted communication.It is widely applied in enterprise networks. A VPN gateway allows remote access by encrypting data packets and converting the destination address of data packets. Currently, L2TP mode and PPTP mode are supported. Copyright © Neoway Technology Co., Ltd...
  • Page 24: Transparent Transmission Settings

    This page is used to configure the protocol, serial port, baud rate, data type in the HTTP protocol, server address, port number, and URL address used in DTU mode. The following figure shows the default configurations. Protocol  TCP, UDP, HTTP Copyright © Neoway Technology Co., Ltd...
  • Page 25: Device Management

    This page is used to set the IP address and port of the device management server. We provide a device management solution based on the MQTT protocol, capable of implementing remote monitoring and management of N3830. When you encounter a problem, export the system log via this page to locate device faults.
  • Page 26: Exit

    N3830 Router Operation Guide 7.11 Exit Click Exit to exit the device page safely. Copyright © Neoway Technology Co., Ltd...
  • Page 27: Led Indicators

    Reserved Reserved After the transparent transmission is enabled, the indicator flashes Data indicator, blinking 4 times per second when receiving data from the server. It does green not flash when sending data. Copyright © Neoway Technology Co., Ltd...

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