Warranty - LabTeam Innovations SureKey User Manual

Warranty

2 Years Limited Warranty
1. This product has been manufactured under rigid quality specifications and control and is warranted by LabTeam
Innovations LTD to, under regular use and conditions, be free of defects in material and workmanship for a period of
2 years that you, the original purchaser, own it.
2. LabTeam Innovations LTD hereinafter referred to as a Manufacturer guarantees Users good quality and efficient
operation of the device, provided that they respect installation and usage requirements contained in the manual
instruction.
3. Manufacturer provides a guarantee, which provides free repair or replacement of damaged parts, if defect came
from the fault of the Manufacturer.
4. Restoration is possible only for devices contained in the database of sold devices with a proper serial number from
Manufacturer or order ID.
5. Warranty defects and faults should be submitted to email: support@surekey.io. In the notification content, describe
a problem, and leave your contact details. We answer notifications within five working days.
6. Warranty does not cover:
- faults caused by improper use or by use of the device not following the Manual instruction
- mechanical damage of the equipment or defects caused by User
- devices which are altered or repaired by different people or companies than the Manufacturer
- devices damaged due to lightning strikes
7. The condition of the guarantee is that the User must deliver the device to the address specified by the
Manufacturer. Delivery costs are the User's responsibility.
8. The User is obliged to safety pack the device. Every kind of damage or destruction resulting from incorrectly packing
the device is borne solely by the User.
9. The Manufacturer will repair defects reported in warranty period within 14 working days from the received date.
10. The User has the right to replace the device to new if the Manufacturer has repaired the device three times and it
still has a defect which causes the device to be impossible to use.
11. The Manufacturer is not responsible for an injury to health or damage property if they are caused by improper use
of the device, not following the Manual instructions.
This warranty does cover product purchased Worldwide at certified online stores and retail partners. You can
find a full and up-to-date partner list at surekey.io.
This warranty is in lieu of all other express warranties or liabilities. Any implied warranties, including any implied
warranty of merchantability or fitness for a particular use, shall be limited to the duration of the warranty. In no case
shall the Company be liable for any consequential or incidental damages whatsoever. No person or representative is
authorized to assume for the Company any liability other than expressed herein in connection with the sale of this
product.
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