Troubleshooting - techni vorm Moccamaster KBG Series Original Instructions For Use

TROUBLE SHOOTING
The following table provides solutions for problems you may
encounter as you use your Technivorm Moccamaster. If you do not
find a solution to your specific problem, or the problem persists after
e
trouble shooting, please contact your retailer or service point.
PROBLEM
Brewer not working;
lights not illuminated
Power light is on, but
coffee maker is not
working
Filter holder is
overflowing*
Thermos is not keeping
coffee hot
Hot plate stays on after
brewing is complete
Coffee tastes weak or
bitter
Brew cycle is taking
more than 6 minutes to
complete.
Water dripping out very
slowly.
Glass tube in water
reservoir is cloudy
*NOTE: Clogging and backing up of water and/or coffee in the filter holder can occur
under any or a combination of any of the following conditions: the use of too finely
ground coffee, using two or more paper filters, using the gold mesh filter in conjun-
ction with a paper filter or not properly cleaning oils or grounds from the gold mesh
filter, or allowing coffee grounds to spill over the filter.
POSSIBLE CAUSE
Power supply
Thermos is not properly in place
Mineral buildup in heating
element
Manual drip-stop is in closed
position
Defective thermos
Possible dam age to carafe
vacuum seal
Your brewer has manual power
off switch
Incorrect amount of coffee used
in brewing
Incorrect grind of coffee
Coffee brewer needs to be
descaled
The brewer may be clogged with
mineral deposits and needs to be
descaled
Brewer needs to be descaled
SOLUTION
Check to ensure brewer is plugged into
socket
Place thermos snugly against white button
at base.
See descaling instruction in manual.
Move switch on filter holder to open
position.
Contact authorized service centre for
replacement.
Manually turn power switch off. Some
models have optional "auto-off" where
power switch shuts off hot-plate
To brew to ECBC standard use 60 grams of
coffee per litre water.
Please use standard filter grind coffee.
See descaling instruction in manual.
See descaling instruction in manual.
See descaling instruction in manual.
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