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Troubleshooting Guide
If one or more functions
on
the base have stopped operating:
•
Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the
movement of the base.
•
Check
that
the
power cord is assembled properly and that the connections are
If the lights on your remote control no longer illuminate and will not operate your adjustable bed base:
Make sure the batteries are installed correctly.
•
Install
(3)
new AAA batteries
•
If all of the remote control buttons
•
Unplug the base for 5 minutes
•
Plug
the
adjustable base
electrical
surge protector is
Complete the
"Remote
•
If the head or foot mechanisms will elevate but will not return to the flat position:
Check the undercarriage
•
position.
you have any questions regarding this product or if you need assistance with set up
If
1-877-622-6550.
Need Assistance?
in
the remote control.
illuminate,
however nothing on your adjustable bed base will operate:
to
reset the electronic
components.
into a different
electrical
outlet,
recommended.)
Control Frequency
Set
Up"
on page 14 as the frequency on the
for
obstructions. Remove any obstructions away from
Call us at
1-877-622-6550
secure.
or test
current
outlet with
another
the
head
and
and
troubleshooting, please call Customer Service:
21
from 8:00am
to
5:00pm
working
appliance
(a
grounded,
bed
may have
been
lost.
foot mechanisms and return the base to its
PDT Monday -
Friday
flat
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