Sapphire Sleep 300 User Manual

Sapphire Sleep 300 User Manual

Adjustable base

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Model 300 Adjustable Base User's Manual
P/N: SS300-XX
THIS MANUAL CONTAINS IMPORTANT SAFETY INFORMATION.
PLEASE
READ AND KEEP FOR FUTURE REFERENCE
03/19
REV:
Serial Number:

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Summary of Contents for Sapphire Sleep 300

  • Page 1 Model 300 Adjustable Base User's Manual P/N: SS300-XX THIS MANUAL CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE 03/19 REV: Serial Number:...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Cover Table of Contents Limited Warranty Features of the SS300 Adjustable Base Important Safety Information Quick Assembly Guide Quick Assembly Guide (continued) Components for Assembly and Operation Power Cord Setup with Master Control Box Attaching Adjustable Legs Joining Two Adjustable Bases Mattress Retainer Bar Headboard &...
  • Page 3: Limited Warranty

    10 Year Limited Warranty FULL 1-YEAR WARRANTY: The SS300 Adjustable Base is warranted against defects in materials or workmanship for a period of one year from the date of purchase to the original purchaser. During the first year, South Bay International will repair or replace, at no cost to the original purchaser, any defective part. This includes all authorized labor and transportation costs incurred with the repair or replacement of any parts found to be defective.
  • Page 4: Features Of The Ss300 Adjustable Base

    Features of the SS300 Adjustable Base Head and foot up/down positions Head and foot massage at 3 intensities USB charging ports 14 button wireless remote control Under bed lighting Pre-programmed positions: anti-snore, zero gravity, and flat position Programmable positions: I, II and Ill Six legs with customizable heights Undercarriage is made with reinforced steel components for strength and durability Emergency backup battery box...
  • Page 5: Important Safety Information

    Important Safety Information PLEASE READ ALL INSTRUCTIONS AND SAFETY INFORMATION CAREFULLY BEFORE USE AND ASSEMBLY Information: Safety Only the adjustable bed base for its intended use as described this manual. Follow guidelines below your safety, the safety others and to avoid risk electrical...
  • Page 6: Quick Assembly Guide

    Quick Assembly Guide NO TOOLS REQUIRED FOR ASSEMBLY STEP 1: Unpack the adjustable base by carefully cutting the plastic bag to remove adjustable base. Unfold base carefully as the parts for assembly may have shifted during shipping. Remove the silver retainer bar and cardboard boxes attached to the base.
  • Page 7: Quick Assembly Guide (Continued)

    Quick Assembly Guide STEP 4a: Locate the wireless remote control and insert 3 AAA batteries (included). The remote control pre-programmed to work with the adjustable bed. have more than adjustable bed, each remote control adjustable bed set should be pre-programmed to work separately. This will prevent both beds from...
  • Page 8: Components For Assembly And Operation

    Components for Assembly and Operation Four-piece adjustable legs Wireless back-lit remote with (3) AAA batteries included base Foot retainer bar with (2) wing-nuts base Simultaneous Synchronization Cable (Only included with Twin XL/CKS bases) Back-up battery pack AC/DC power adapter per base Power cord: Input voltage 100-240V per base...
  • Page 9: Power Cord Setup With Master Control Box

    Power Cord Setup with Master Control Box AC/DC Power Adapter Battery Back Up Box Master Control Power Cord Input Voltage 100-240V Need Assistance? Call us at 1-877-622-6550 from 8:00am 5:00pm PDT Monday - Friday...
  • Page 10: Attaching Adjustable Legs

    Attaching Adjustable Legs The legs must be installed onto the adjustable base; the base will operate properly without them. Legs MUST be a MINIMUM of 6" to allow for articulating clearance. IMPORTANT: Using ONLY one 3" segment of the leg will result damage base,...
  • Page 11: Joining Two Adjustable Bases

    Joining Two Adjustable Bases Need Assistance? Call us at 1-877-622-6550 from 8:00am 5:00pm PDT Monday - Friday...
  • Page 12: Mattress Retainer Bar

    Mattress Retainer Bar To Install the mattress retainer bars: STEP 1: Locate the chrome mattress retainer bar the packaging. STEP 2: At the foot of base, there are two openings to insert the mattress retainer bar. Slide the large retainer bar into the opening at foot of...
  • Page 13: Headboard & Footboard Brackets Installation (Optional Accessory)

    Headboard & Footboard Brackets Installation (Optional Accessory) Need Assistance? Call us at 1-877-622-6550 from 8:00am 5:00pm PDT Monday - Friday...
  • Page 14: Remote Control Frequency Set-Up

    Remote Control Frequency Set-up This process used when remote control is communicating with the (the base is not responding by moving when the remote control is activated). STEP 1: Unplug the adjustable base that is being programmed. STEP 2: While the that is being programmed plugged in, remove the...
  • Page 15: Synchronizing Two Adjustable Bases

    Synchronizing Two Adjustable Bases This process programs adjustable bases be controlled at the same time either remote control. This allows for synchronized control of two bases. STEP 1: Unplug base from power source. STEP 2: Connect the male end of simultaneous synchronization cable into splitter for each control box,...
  • Page 16: Remote Control Features

    Remote Control Features Head Massage:3 Intensities Head Foot Massage:3 Intensities & Foot Massage:3 Intensities Anti-Snore Under bed Light Zero Gravity Position Head Up/Down Foot Up/Down Flat Position Programmable Position Programmable Position Programmable Position Programming button I, or Ill: Get into desired adjustable base position, hold button for 5 seconds. This customized position now saved.
  • Page 17: Test All Functions

    Test All Functions • Head & foot up/down positions • Head & foot massage at three intensities • charging ports for power • Pre-programmed positions: anti-snore, zero gravity, and flat position • Programmable positions: buttons • Under Bed Lighting Need Assistance? Call us at 1-877-622-6550 from 8:00am...
  • Page 18: Emergency Battery Back Up

    Emergency Battery Back Up In case of a power failure, the SS300 Adjustable Base features an emergency backup feature that allows you to return the bed to the flat position without power. Step 1: Unplug the adjustable base. Step 2: Locate the Emergency Battery Back Up Box that is attached to the power cord. Step 3: Insert four 9 Volt alkaline batteries (not included) into the battery box.
  • Page 19: Weight Recommendations And Limits

    Weight Recommendations and Limits The recommended weight restriction for the SS300 Adjustable Base is 750 pounds, which is calculated to include the weight of the mattress. In order to calculate the weight limit, subtract the weight of the mattress from 750 pounds. The bed will support the recommended weight limits if distributed evenly across the base.
  • Page 20: Operating Noises

    Operating Noises The SS300 Adjustable Base comes with a massage feature. The massage function emits a noticeable tone during operation. As the massage intensity level is increased, the tone will intensify. The noise will be less audible on a carpeted floor and a bit more noticeable when on a hard floor surface. During typical operation, the wheels, which allow the bed to articulate, will make contact with the steel platform supports of the base creating a contact noise.
  • Page 21: Troubleshooting Guide

    Troubleshooting Guide If one or more functions the base have stopped operating: • Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the movement of the base. •...
  • Page 22: Troubleshooting Component Guide

    Troubleshooting Component Guide LED Under Bed Lighting Charging Ports Massage Motor Master Control Head Actuator Massage Motor USB Charging Ports LED Under Lighting Need Assistance? Call us at 1-877-622-6550 from 8:00am 5:00pm PDT Monday - Friday...

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