NETGEAR Nighthawk RS400 User Manual
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NETGEAR Nighthawk RS400 User Manual

Ac2300 cybersecurity wifi router
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User Manual
Nighthawk AC2300 Cybersecurity WiFi
Router
Model RS400
July 2019
202-11963-02
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR Nighthawk RS400

  • Page 1 User Manual Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 NETGEAR, Inc. July 2019 350 E. Plumeria Drive 202-11963-02 San Jose, CA 95134, USA...
  • Page 2 NETGEAR support resources. Contact your Internet service provider for technical support. Trademarks ©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. Compliance and Conformity For regulatory compliance information, visit https://www.netgear.com/about/regulatory/.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack your router................10 Attach the antennas................10 LEDs and buttons on the top panel..........11 Rear panel....................12 Router label and QR Code label............13 Position your router................14 Cable your router................15 Chapter 2 Connect to the Router’s Network and Automatically Set Up the Internet Connection Connect to the network..............18 Connect to the network using a wired connection....18...
  • Page 4 View or change your NETGEAR Armor settings using the Nighthawk app................46 View or change your NETGEAR Armor settings from the Armor portal....................47 Sign in to NETGEAR Armor from the router web interface and start your subscription..............47 Access the NETGEAR Armor portal from the router web interface..................48 Disable or Reenable NETGEAR Armor from the router web interface..................48...
  • Page 5 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Chapter 6 Manage Network Settings View or change the WAN settings............67 Set up a default DMZ server..............68 Change the LAN TCP/IP settings............69 Change the router’s device name............70 Specify the IP addresses that the router assigns......71 Disable the DHCP server feature in the router.......72 Manage reserved LAN IP addresses..........73 Reserve an IP address..............73...
  • Page 6 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Check for new firmware and update the router......107 Manage the firmware update settings........108 Manually upload firmware to the router........108 Change the admin password............109 Enable admin password recovery..........110 Recover the admin password............111 Manage the router configuration file..........111 Back up the settings..............112 Restore the settings..............112 View information about the router and the Internet and WiFi...
  • Page 7 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Create a ReadyCLOUD account..........136 Register your router with ReadyCLOUD........137 Safely remove a USB storage device..........138 Chapter 10 Use VPN to Access Your Network Set up a VPN connection..............140 Manage Dynamic DNS for VPN connections........140 Set up a new Dynamic DNS account.........140 Specify a DNS account that you already created.....141 Change the Dynamic DNS settings...........142...
  • Page 8 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Application example: Port triggering for Internet Relay Chat.164 Chapter 12 Troubleshooting Quick tips...................167 Sequence to restart your network..........167 Check the power adapter and Ethernet cable connections...167 Check the WiFi settings..............167 Check the network settings............167 Troubleshoot with the LEDs............168 Standard LED behavior when the router is powered on..168 Power LED is off or blinking............168...

  • Page 9: Chapter 1 Hardware Setup

    Hardware Setup The NETGEAR Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 comes with NETGEAR Armor built-in and includes a 3-year NETGEAR Armor subscription. NETGEAR Armor protects your connected home from Internet threats and provides best-in-class anti-virus and data theft protection for all of your smartphones and computers, with an unlimited number of devices covered.

  • Page 10: Unpack Your Router

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Unpack your router Figure 1. Package contents Your package contains following: • NETGEAR Nighthawk AC2300 Cybersecurity WiFi Router • Three Antennas • Power adapter (varies by region) • Yellow Ethernet cable • Quick start guide Attach the antennas The router comes with three antennas.

  • Page 11: Leds And Buttons On The Top Panel

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 45° 45° We recommend that the center antenna be vertical and that you aim the others outward at 45-degree angles, as shown. LEDs and buttons on the top panel The status LEDs and buttons are located on the top of the router. Table 1.

  • Page 12: Rear Panel

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Table 1. LED and button descriptions (Continued) LEDs and Buttons Descriptions LAN ports 1–4 The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections. Solid white or solid amber.

  • Page 13: Router Label And Qr Code Label

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 In addition to the three antenna connectors, viewed from left to right, the rear panel contains the following components: • Reset button. Pressing the Reset button resets the router. If you press the Reset button for at least 10 seconds, the Power LED blinks amber and the router returns to its factory settings.

  • Page 14: Position Your Router

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The QR code label is on the top panel. Your Preset Wireless Settings WiFi Network Name (SSID): Network Key (Password): Figure 4. QR code label location Position your router The router lets you access your network anywhere within the operating range of your WiFi network.

  • Page 15: Cable Your Router

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: Solid metal door Aluminum studs Fish tanks Mirrors Brick Concrete The following factors might limit the range of your WiFi: •...
  • Page 16 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in.

  • Page 17: Chapter 2 Connect To The Router's Network And Automatically Set

    Connect to the Router’s Network and Automatically Set Up the Internet Connection You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect, how to access the router and log in, and how to automatically set up the Internet connection.

  • Page 18: Connect To The Network

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Connect to the network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 19: Types Of Logins

    Internet. You can also use your NETGEAR account to register your router and manage your subscriptions. If you do not own a free NETGEAR account, you can create one.

  • Page 20: Use A Web Browser To Set Up The Router's Internet Connection Automatically

    Internet. When you start an Internet application, your router automatically logs you in. The NETGEAR installation assistant runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. To use a web browser to set up your router’s Internet connection automatically: 1.
  • Page 21 5. If you already ignored the security warning or installed a security certificate but the browser still does not display the NETGEAR installation assistant, do the following: • Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router.

  • Page 22: Log In To The Router

    Contact your ISP to verify that you are using the correct configuration information. c. Read You cannot access the Internet on page 175. d. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. During the initial installation with the NETGEAR installation assistant, you are prompted to register your product.

  • Page 23: Change The Language

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • If Apple Safari displays a This connection is not private message or a similar warning, click the Show Details button. Then, click the visit this website link. If a warning pop-up window opens, click the Visit Website button. If another pop-up window opens to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button.

  • Page 24: Install And Manage Your Router With The Nighthawk App

    With the Nighthawk app, you can easily install and manage your router. The app automatically updates the router to the latest firmware, allows you to personalize your WiFi network, and even helps register your router with NETGEAR. The Nighthawk app is available for iOS and Android mobile devices.

  • Page 25: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow your router to detect the Internet connection automatically when you first access the router web interface. You can also customize and manually specify your Internet settings. This chapter contains the following sections: •...

  • Page 26: Use The Internet Setup Wizard

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the pages that display the first time you connect to your router to set it up.
  • Page 27 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 28: Specify An Internet Connection That Uses A Login And Pppoe Service

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 175. Specify an Internet connection that uses a login and PPPoE...

  • Page 29: Specify An Internet Connection That Uses A Login And Pptp Or L2Tp Service

    Your settings are saved. 16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 175. Specify an Internet connection that uses a login and PPTP...
  • Page 30 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 your ISP. Entering incorrect information might prevent the router from connecting to the Internet. To specify the connection settings for a PPTP or L2TP Internet service for which you must log in: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 31: Specify Ipv6 Internet Connections

    14. Click the Apply button. Your settings are saved. 15. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 175. Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router does not detect it automatically.

  • Page 32: Requirements For Entering Ipv6 Addresses

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is IPv6, select Auto Config. Your Internet service provider (ISP) can provide this information. 6. Click the Apply button. Your settings are saved.

  • Page 33: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 34 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 35: Set Up An Ipv6 Pass-Through Internet Connection

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.

  • Page 36: Set Up An Ipv6 Dhcp Internet Connection

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface.
  • Page 37 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 38: Set Up An Ipv6 Pppoe Internet Connection

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 39 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. In the Login field, enter the login information for the ISP connection. This is usually the name that you use in your email address.

  • Page 40: Use Auto Config For An Ipv6 Internet Connection

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Use Auto Config for an IPv6 Internet connection To set up an IPv6 Internet connection through autoconfiguration: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 41: Set Up An Ipv6 6Rd Tunnel Connection

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 8. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 42 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

  • Page 43: Manage The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...

  • Page 44: Change The Mtu Size

    Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments.

  • Page 45: Chapter 4 Control Access To The Internet

    The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Manage NETGEAR Armor • Enable Circle with Disney • Enable access control to allow or block access to the Internet •...

  • Page 46: Manage Netgear Armor

    We recommend that you manage NETGEAR Armor from the Nighthawk app. However you can use the router web interface to sign in to NETGEAR Armor and start your subscription. After you activate NETGEAR Armor, you can temporarily disable it. You can also reenable it again.

  • Page 47: View Or Change Your Netgear Armor Settings From The Armor Portal

    You can now view or change the settings. View or change your NETGEAR Armor settings from the Armor portal If you already activated NETGEAR Armor, you can view or change your NETGEAR Armor settings from the NETGEAR Armor portal. To view or change your NETGEAR Armor settings: 1.

  • Page 48: Access The Netgear Armor Portal From The Router Web Interface

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 6. Enter your NETGEAR account email address and password in the fields and then click the LOGIN button. If you did not create a NETGEAR account, visit netgear.com/mynetgear and register your router to create a NETGEAR account.

  • Page 49: Enable Circle With Disney

    The BASIC Home page displays. 4. Select NETGEAR Armor. The NETGEAR Armor Protection page displays. 5. Set the NETGEAR Armor Status button to Enabled or to Disabled. 6. Click the Apply button. You settings are saved. If NETGEAR Armor is enabled, the Status field displays Protected.

  • Page 50: Enable Circle With Disney Using The Nighthawk App

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Enable Circle with Disney using the Nighthawk app Before enabling Circle, make sure that your router is in router mode (which is the default mode). Your router must be in router mode to work with Circle. You can’t enable Circle if your router is in access point (AP) mode or bridge mode.

  • Page 51: Enable Access Control To Allow Or Block Access To The Internet

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Enable access control to allow or block access to the Internet You can use access control to block or allow access to the Internet through your router. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 52: Manage Network Access Control Lists

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The list displays. 8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button. 9.

  • Page 53: Use Keywords To Block Internet Sites

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Use keywords to block Internet sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. To block Internet sites: 1.

  • Page 54: Delete Keywords From The Blocked List

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Delete keywords from the blocked list To delete keywords from the list: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 55: Block Services From The Internet

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 56: Schedule When To Block Internet Sites And Services

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 6. Click the Add button. The Block Services Setup page displays. 7. To add a service that is in the Service Type menu, select the application or service. The settings for this service automatically display in the fields. 8.

  • Page 57: Set Up Security Event Email Notifications

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule. The Schedule page displays.
  • Page 58 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 This email address is also used for the From address. If this field is blank, log and alert messages are not sent. 7. In the Sender field, enter the email sender's name. 8. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).

  • Page 59: Chapter 5 Optimize Performance

    Optimize Performance You can set up the router to optimize performance for applications such as Internet gaming, high-definition video streaming, and VoIP communication. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS). This chapter contains the following sections: •...

  • Page 60: Use Dynamic Qos To Optimize Internet Traffic Management

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Use Dynamic QoS to optimize Internet traffic management Dynamic Quality of Service (QoS) helps improve your router’s Internet traffic management capabilities through better application and device identification, bandwidth allocation, and traffic prioritization techniques. Dynamic QoS resolves traffic congestion when the Internet bandwidth is limited and different demands compete for bandwidth.

  • Page 61: Enable Or Disable The Automatic Qos Database Update

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • I want to define my Internet Bandwidth. If you know what your download and upload speed are, select this radio button and enter your download and upload speeds in the fields. 7. Click the Apply button. Your settings are saved.

  • Page 62: Wi-Fi Multimedia Quality Of Service

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To manually update the Dynamic QoS database: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 63: Improve Network Connections With Universal Plug And Play

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 64: Enable Or Disable Smart Connect

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The UPnP page displays. 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.
  • Page 65 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To enable or disable Smart Connect: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 66: Chapter 6 Manage Network Settings

    Manage Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter includes the following sections: •...

  • Page 67: View Or Change The Wan Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 View or change the WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

  • Page 68: Set Up A Default Dmz Server

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • Disable SIP ALG. Some voice and video communication applications do not work well with the SIP ALG. Disabling the SIP ALG might help your voice and video applications to create and accept a call through the router. 5.

  • Page 69: Change The Lan Tcp/Ip Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved. Change the LAN TCP/IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 70: Change The Router's Device Name

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives. •...

  • Page 71: Specify The Ip Addresses That The Router Assigns

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The BASIC Home page displays. 4. Select ADVANCED > Setup > Device Name. The Device Name page displays. 5. In the Device Name field, type a new name. 6. Click the Apply button. Your settings are saved.

  • Page 72: Disable The Dhcp Server Feature In The Router

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. b.

  • Page 73: Manage Reserved Lan Ip Addresses

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. Your settings are saved. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the computers can access the router.

  • Page 74: Edit A Reserved Ip Address

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. 7. In the MAC Address field, type the MAC address of the device. 8. In the Device Name field, type a name for the device. 9.

  • Page 75: Delete A Reserved Ip Address Entry

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Delete a reserved IP address entry To delete a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 76: Set Up The Router In Bridge Mode

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The Router / AP / Bridge Mode page displays. 6. Select AP Mode. The page adjusts. 7. Select an IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while it is in AP mode.
  • Page 77 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To set up the router in bridge mode: 1. Make a note of the WiFi settings of the other router to which this router will connect. You must know the SSID, WiFi security mode, wireless password, and operating frequency (either 2.4 GHz or 5 GHz).

  • Page 78: Return The Router To Router Mode

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Return the router to router mode By default, your router is set to router mode. If you changed the mode to access point mode or bridge mode, you can change the mode back to router mode. To set up router mode: 1.

  • Page 79: Set Up A Bridge For A Port Group

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Set up a bridge for a port group If the devices that are connected to the router’s Ethernet LAN port or WiFi network include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface.

  • Page 80: Set Up A Bridge For A Vlan Tag Group

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Set up a bridge for a VLAN tag group If the devices that are connected to the router’s Ethernet LAN ports or WiFi network include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.

  • Page 81: Manage Custom Static Routes

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 9. Select the check box for a wired LAN port or WiFi port. If your device is connected to an Ethernet port on the router, select the LAN port check box that corresponds to the Ethernet port on the router to which the device is connected.

  • Page 82: Set Up A Static Route

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • A metric value of 1 works because the ISDN router is on the LAN. • The Private check box is selected only as a precautionary security measure in case RIP is activated. Set up a static route To set up a static route: 1.

  • Page 83: Edit A Static Route

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. 10. Click the Apply button. Your settings are saved.
  • Page 84 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 85: Chapter 7 Manage The Wifi Network Settings

    Manage the WiFi Network Settings This chapter describes how you can manage the WiFi network settings of the router. The chapter includes the following sections: • Use the WPS Wizard for WiFi connections • Specify basic WiFi settings • Change the WiFi password or the WiFi security •...

  • Page 86: Use The Wps Wizard For Wifi Connections

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Use the WPS Wizard for WiFi connections The WPS Wizard helps you add a WPS-enabled device to your WiFi network without typing the WiFi password. To use the WPS Wizard: 1. Launch a web browser from a computer or mobile device that is connected to the router network.
  • Page 87 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If your computer is connected with WiFi when you change the SSID or other WiFi security settings, you are disconnected when you click the Apply button.

  • Page 88: Change The Wifi Password Or The Wifi Security

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best. When you use multiple access points, it is better if adjacent access points use different channels to reduce interference.
  • Page 89 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Note: If your computer is connected with WiFi when you change the WiFi settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router. To change the WiFi password or the WiFi security: 1.

  • Page 90: Set Up Wpa/Wpa2 Enterprise Wifi Security

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 is Up to 54 Mbps (see Change the WiFi Mbps settings on page 94). For more information about WEP security, see Set up WEP legacy WiFi security on page 92. However, we recommend that you use WPA2-PSK [AES] security. •...
  • Page 91 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To set up WPA and WPA2 enterprise security: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 92: Set Up Wep Legacy Wifi Security

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 8. Make sure that you can reconnect over WiFi to the network with its new settings. If you cannot connect over WiFi, check the following: • Is your computer or mobile device already connected to another WiFi network in your area? If so, disconnect it from that WiFi network and connect it to the WiFi network that the router provides.
  • Page 93 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The page adjusts to display the WEP radio button. 6. Click the Apply button. Your settings are saved. 7. Do one of the following: • Set up WEP security for your WiFi network. Continue with Step 8. •...

  • Page 94: Change The Wifi Mbps Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 If you cannot connect over WiFi, check the following: • Is your computer or mobile device already connected to another WiFi network in your area? If so, disconnect it from that WiFi network and connect it to the WiFi network that the router provides.

  • Page 95: Change The Transmission Power Of The Wifi Radios

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • Up to 289 Mbps. Neighbor-friendly mode for reduced interference with neighboring WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network in the 2.4 GHz band but limits 802.11n devices to functioning at up to 289 Mbps.

  • Page 96: Set Up A Guest Wifi Network

    The router provides two default guest networks with the following names (SSIDs): • 2.4 GHz guest WiFi network SSID. NETGEAR_Guest • 5 GHz guest WiFi network SSID. NETGEAR-5G_Guest By default, these networks are configured as open networks without security but are disabled.
  • Page 97 • Guest Wireless Network Name (SSID). The SSID is the guest WiFi network name. The default 2.4 GHz SSID is NETGEAR_Guest. The default 5 GHz SSID NETGEAR-5G_Guest. To change the SSID, enter a 32-character (maximum), case-sensitive name in this field.

  • Page 98: Control The Wifi Radios

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 on the Wireless Setup page the is Up to 54 Mbps (see Change the WiFi Mbps settings on page 94). For more information about WEP security, see Set up WEP legacy WiFi security on page 92. However, we recommend that you use WPA2-PSK [AES] security.

  • Page 99: Use The Wifi On/Off Button

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Use the WiFi On/Off button To turn the WiFi radios off and on with the WiFi On/Off button: Press the WiFi On/Off button on the top of the router for two seconds. If you turned off the WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light.

  • Page 100: Manage Wps Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To set up the WiFi schedule: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
  • Page 101 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings. The Wireless Settings page displays. 5. Scroll down to the WPS Settings section in the lower part of the page. The Router’s PIN field displays the fixed PIN that you use to configure the router’s WiFi settings from another device through WPS.

  • Page 102: Enable Or Disable Implicit Beamforming

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Enable or disable implicit beamforming Implicit beamforming means that the router can use information from WiFi clients that support beamforming to improve the WiFi signal. To enable or disable implicit beamforming: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 103: Enable Or Disable Mu-Mimo

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To enable or disable airtime fairness: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 104: Manage Advanced Wifi Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. 5. Scroll down below the WPS Settings section and select or clear the Enable MU-MIMO check box.
  • Page 105 CAUTION: These settings are reserved for WiFi testing and advanced configuration only. Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of the router unexpectedly.

  • Page 106: Chapter 8 Manage Your Router

    Manage Your Router This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router firmware • Change the admin password • Enable admin password recovery • Recover the admin password •...

  • Page 107: Update The Router Firmware

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for new firmware and update the router The router firmware (routing software) is stored in flash memory.

  • Page 108: Manage The Firmware Update Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Manage the firmware update settings You can manage whether the router automatically updates to future firmware versions as they become available. To manage whether the router automatically updates to future firmware versions: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 109: Change The Admin Password

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To manually upload a firmware file to your router: 1. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. Note: The correct firmware file uses an .img or .chk extension.

  • Page 110: Enable Admin Password Recovery

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 To change the password for the admin user name: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 111: Recover The Admin Password

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 5. Select the Enable Password Recovery check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved. Recover the admin password If you set up the password recovery feature, you can recover your router admin password. To recover your router admin password: 1.

  • Page 112: Back Up The Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Back up the settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 113: View Information About The Router And The Internet And Wifi Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 WARNING: Do not interrupt the restoration process. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings. To view information about the router and the Internet, modem, and WiFi settings: 1.

  • Page 114: Display The Statistics Of The Internet Port

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Display the statistics of the Internet port To display the statistics of the Internet port: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2.

  • Page 115: Check The Internet Connection Status

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button. Check the Internet connection status To check the Internet connection status: 1.

  • Page 116: View And Manage Logs Of Router Activity

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 6. To release (stop) the Internet connection, click the Release button. 7. To renew (restart) the Internet connection, click the Renew button. 8. To exit the screen, click the Close Window button. View and manage logs of router activity The logs are a detailed record of the websites you accessed or attempted to access and many other router actions.

  • Page 117: View Devices Currently On The Network

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 You must set up email notifications in order to receive the logs. The router to emails the logs to the address that you specified when you set up email notifications. For more information, see Set up security event email notifications on page 57. 9.

  • Page 118: Monitor, Meter, And Control Internet Traffic

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Monitor, meter, and control Internet traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. With the traffic meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage.

  • Page 119: Restrict Internet Traffic By Volume

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Restrict Internet traffic by volume You can record and restrict the traffic by volume in MB. This is useful when your ISP measures your traffic in volume. To record and restrict the Internet traffic by volume: 1.

  • Page 120: Restrict Internet Traffic By Connection Time

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • Disconnect and disable the Internet connection. This setting is optional. When the traffic limit is reached, the Internet connection is disconnected and disabled. 13. Click the Apply button. Your settings are saved and the router restarts. The Internet Traffic Statistics section helps you to monitor the data traffic.

  • Page 121: View The Internet Traffic Volume And Statistics

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 This setting is optional. The router issues a warning when the balance falls under the number of minutes that you enter. By default, the value is 0 and no warning message is issued. 10.

  • Page 122: Unblock The Traffic Meter After The Traffic Limit Is Reached

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The Traffic Status pop-up window displays. Unblock the traffic meter after the traffic limit is reached If you configured the traffic meter to disconnect and disable the Internet connection after the traffic limit is reached, you cannot access the Internet until you unblock the traffic meter.

  • Page 123: Change The Ntp Server

    Your settings are saved. Change the NTP server By default, the router uses the NETGEAR NTP server to sync the network time. You can change the NTP server to your preferred NTP server. To change the NTP server to your preferred NTP server: 1.

  • Page 124: Disable Led Blinking Or Turn Off Leds

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Disable LED blinking or turn off LEDs The LEDs on the top panel of the router indicate activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED. To disable LED blinking or turn off the LEDs: 1.

  • Page 125: Use The Reset Button

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Tip: If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it, first try to use an IP scanner application to detect the IP address.
  • Page 126 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 5. Click the Erase button. The configuration is reset to factory default settings. When the reset is complete, the router restarts. This process takes about two minutes. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, do not close the browser, click a link, or load a new page.

  • Page 127: Chapter 9 Share Usb Storage Devices Attached To The Router

    • Add a network folder on a USB storage device • Edit a network folder on a USB storage device • Approve a USB storage device • Remotely access a USB device using ReadyCLOUD • Safely remove a USB storage device For more information about ReadySHARE features, visit netgear.com/readyshare.

  • Page 128: Usb Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.

  • Page 129: Access A Storage Device Connected To The Router

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Access a storage device connected to the router From a computer or device on the network, you can access a storage device that is connected to the router. Access a storage device connected to the router from a Windows-based computer To access the USB storage device from a Windows-based computer: 1.

  • Page 130: Access A Storage Device That Is Connected To The Router From A Mac

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 5. Click the OK button. A window automatically opens and displays the USB storage device. 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8.

  • Page 131: Back Up Windows-Based Computers With Readyshare Vault

    By default, the USB storage device is available to all computers on your local area network (LAN). 3. Download ReadySHARE Vault from netgear.com/readyshare and install it on each Windows-based computer. 4. Launch ReadySHARE Vault.

  • Page 132: Enable Ftp Access Within Your Network

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Enable FTP access within your network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster. To enable FTP access within your network: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 133: Add A Network Folder On A Usb Storage Device

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The USB Storage (Advanced Settings) page displays. 5. Scroll down to the Available Networks Folder section to view the following settings: • Share Name. If only one USB device is connected, the default share name is USB_Storage.

  • Page 134: Edit A Network Folder On A Usb Storage Device

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 6. Click the Create Network Folder button. The Add Folder window opens. If this window does not open, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. 7.

  • Page 135: Approve A Usb Storage Device

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The BASIC Home page displays. 4. Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advanced Settings) page displays. 5. In the Available Network Folders section, select the USB storage device. 6.

  • Page 136: Remotely Access A Usb Device Using Readycloud

    Remotely access a USB device using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.

  • Page 137: Register Your Router With Readycloud

    Always On. This change is required for ReadyCLOUD to remotely access the USB storage device. 8. After registration, visit readycloud.netgear.com. 9. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button.

  • Page 138: Safely Remove A Usb Storage Device

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Safely remove a USB storage device Before you physically disconnect a USB storage device from the router USB port, log in to the router and take the USB storage device offline. To remove a USB storage device safely: 1.

  • Page 139: Chapter 10 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter includes the following sections: • Set up a VPN connection •...

  • Page 140: Set Up A Vpn Connection

    VPN connection. You can create a new Dynamic DNS account or use an existing one. Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 141: Specify A Dns Account That You Already Created

    12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS account that you already created If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.

  • Page 142: Change The Dynamic Dns Settings

    • No-IP account or DynDNS account. In the User Name field, type the user name for your account. • NETGEAR account. In the Email field, type the email address for your account. 10. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 143: Enable And Configure Openvpn On The Router

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Enable and configure OpenVPN on the router You must enable OpenVPN and specify the OpenVPN service settings on your router before you or someone else can set up a remote VPN connection using OpenVPN. Note: After you configure OpenVPN on the router, make sure that the VPN configuration files are installed on the remote clients.

  • Page 144: Install Openvpn Software

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 6. Specify how client VPN connections can be used on the router by selecting one of the following radio buttons: • Auto. The router automatically uses the VPN service only for necessary access, that is, the router allows access to sites and services that would not be accessible without a VPN connection.
  • Page 145 8. Unzip the configuration files and copy them to the folder in which the OpenVPN client utility is installed. 9. Modify the VPN interface name to NETGEAR-VPN by doing the following: a. In Windows, open Network Connection or Network and Sharing Center.

  • Page 146: Install The Openvpn Client Utility And Vpn Configuration Files On A Mac

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Install the OpenVPN client utility and VPN configuration files on a Mac To download and install the OpenVPN client utility and the router’s VPN configuration files on a Mac: 1. Visit code.google.com/p/tunnelblick/, download the OpenVPN client utility for a Mac, and install it on the Mac.

  • Page 147: Install The Openvpn Client Utility And Vpn Configuration Files On An Ios Device

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Install the OpenVPN client utility and VPN configuration files on an iOS device To download and install the OpenVPN client utility and the router’s VPN configuration files on an iOS device: 1. On your iOS device, visit the Apple app store and download and install the OpenVPN Connect app.

  • Page 148: Install The Openvpn Client Utility And Vpn Configuration Files On An Android Device

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Install the OpenVPN client utility and VPN configuration files on an Android device To download and install the OpenVPN client utility and the router’s VPN configuration files on an Android device: 1. On your Android device, visit the Google Play Store and download and install the OpenVPN Connect app.

  • Page 149: Lan Requirements For Vpn Connections

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 LAN requirements for VPN connections For a VPN tunnel to work, the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected.

  • Page 150: Use Vpn To Access Your Internet Service At Home

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.

  • Page 151: Use A Vpn Tunnel To Access Your Internet Service At Home

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 For more information, see Enable and configure OpenVPN on the router on page 143. 6. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet & Home Network radio button. When you access the Internet with the VPN connection, instead of using a local Internet service, you use the Internet service from your home network.
  • Page 152 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. For more information, see Enable and configure OpenVPN on the router on page 143. 6. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button.

  • Page 153: Chapter 11 Manage Port Forwarding And Port Triggering Traffic Rules

    Manage Port Forwarding and Port Triggering Traffic Rules As an advanced function of the firewall, you can use port forwarding and port triggering to set up port traffic rules for Internet services and applications. These rules apply specifically to ports. You need networking knowledge to set up port traffic rules. This chapter includes the following sections: •...

  • Page 154: Manage Port Forwarding To A Local Server For Services And Applications

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Manage port forwarding to a local server for services and applications If a server is part of your network, you can allow certain types of incoming traffic to reach the server. For example, if your router supports such a configuration, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 155: Add A Port Forwarding Rule For A Custom Service Or Application

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 9. In the Server IP Address field, enter the IP address of the computer that must provide the service or that runs the application. 10. Click the Add button. Your settings are saved and the rule is added to the table. Add a port forwarding rule for a custom service or application The router lists default services and applications that you can use in port forwarding...
  • Page 156 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • External port range. If the service or application uses a single port, enter the port number in the External port range field. If the service or application uses a range or ranges of ports, specify the range in the External port range field. Specify one range by using a dash between the port numbers.

  • Page 157: Change A Port Forwarding Rule

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Change a port forwarding rule You can change an existing port forwarding rule. To change a port forwarding rule: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 158: Application Example: Make A Local Web Server Public

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 159: How The Router Implements A Port Forwarding Rule

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 How the router implements a port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you enter the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...

  • Page 160: Add A Port Triggering Rule

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance, make sure that Universal Plug-N-Play (UPnP) is enabled. Add a port triggering rule The router does not provide default services and applications for port triggering rules.

  • Page 161: Change A Port Triggering Rule

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • Service Type. Select the protocol (TCP or UDP) that is associated with the service or application. • Triggering Port. Enter the number of the outbound traffic port that must open the inbound ports. •...

  • Page 162: Specify The Time-Out For Port Triggering

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 9. Click the Apply button. Your settings are saved. The changed rule displays in the Port Triggering Portmap Table on the Port Forwarding / Port Triggering page. Specify the time-out for port triggering The time-out period for port triggering controls how long the inbound ports stay open when the router detects no activity.

  • Page 163: Disable Port Triggering

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Disable port triggering By default, port triggering is enabled. You can disable port triggering temporarily without removing any port triggering rules. To disable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 164: Application Example: Port Triggering For Internet Relay Chat.164

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays. 5. Select the Port Triggering radio button. The port triggering settings display. 6.
  • Page 165 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 session, the router restores the original address information replaced by NAT and sends this reply message to your computer. 7. When your router receives the incoming message to destination port 113, it checks its session table and finds an active session for port 113 associated with your computer.

  • Page 166: Chapter 12 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: •...

  • Page 167: Quick Tips

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3.

  • Page 168: Troubleshoot With The Leds

    • Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted.

  • Page 169: Internet Or Ethernet Lan Port Leds Are Off

    • Press and hold the Reset button to return the router to its factory settings. If the error persists, a hardware problem might be the cause. Contact Technical Support at netgear.com/support. Internet or Ethernet LAN port LEDs are off If the Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection is made, check the following: •...

  • Page 170: Resolve A Browser Security Warning

    IP address, you don’t need to reset the router to factory default settings. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.

  • Page 171: Google Chrome: Add A Security Exception

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Google Chrome: add a security exception To access the router web interface with Google Chrome and add a security exception: 1. Launch Chrome from a computer or mobile device that is connected to the router network.

  • Page 172: Apple Safari: Add A Security Exception

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 11. Click OK > Next > Finish. 12. Follow the prompts to install the certificate. Note: If you enter your router’s default IP address (192.168.1.1) instead of www.routerlogin.net, Chrome still displays a warning message when you log in. The reason is that the certificate that you installed corresponds only to the www.routerlogin.net domain name, not to the IP address.

  • Page 173: Microsoft Internet Explorer: Add A Security Exception

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 An installation window opens. 9. Click Next. 10. Make sure that the Permanently store this exception option is selected. 11. Click Browse and select Trusted Root Certification Authorities. 12. Click OK > Next > Finish. 13.

  • Page 174: Microsoft Edge: Add A Security Exception

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 If the Install Certificate button is not visible, modify the browser security setting by doing the following: a. In the browser, click the Tools tab. b. Select Internet Options > Security. c. Clear the Enable Protected Mode option. Note that after installing the certificate, you can reenable this setting.

  • Page 175: You Cannot Access The Internet

    To check the WAN IP address: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Select an external site such as https://www.netgear.com/. 3. Enter http://www.routerlogin.net. A login window opens. 4. Enter the router admin user name and password.
  • Page 176 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 The ADVANCED Home page displays. 6. Check to see that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your ISP. If your router cannot obtain an IP address from the ISP, you might need to force your modem to recognize your new router by restarting your network.

  • Page 177: Troubleshoot Internet Browsing

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Troubleshoot Internet browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for the following reasons: • The traffic meter is enabled, and the limit was reached. By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can resume Internet access.

  • Page 178: Troubleshoot Your Network Using The Ping Utility

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in your WiFi client’s scanning list. (By default, SSID broadcast is enabled.) • Does your WiFi device support the security that you are using for your WiFi network (WPA, WPA2, WPA and WPA2 enterprise security, or WEP)? •...

  • Page 179: Test The Path From A Windows-Based Computer To A Remote Device

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, one of the following problems might be occurring: •...
  • Page 180 Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • Check to see that your cable or DSL modem is connected and functioning. • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. •...

  • Page 181: Appendix A Supplemental Information

    Supplemental Information This chapter includes technical information about your router. The chapter covers the following topics: • Factory settings • Technical specifications...

  • Page 182: Factory Settings

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Factory settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds.

  • Page 183: Technical Specifications

    Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 Table 3. Factory default settings (Continued) Feature Default setting WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz: Auto 5 GHz, worldwide: Channel 44...
  • Page 184 NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. Supplemental Information...

This manual is also suitable for:

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