Troubleshooting - Haier QNE27J Installation And User Manual

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TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.
PROBLEM
Refrigerator does not operate
Vibration or rattling (slight
vibration is normal)
Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with
more storage space and a larger
freezer require more operating
time. They start and stop often
to maintain even temperatures.)
Refrigerator or freezer
compartment too warm
Frost or ice crystals on frozen
food (frost within package is
normal)
Divider between refrigerator
and freezer compartments feels
warm
Automatic icemaker does not
work
Freezer cooling, fresh food not
cooling
Ice cubes have odor/taste
Small or hollow cubes
Slow ice cube freezing
Frequent 'buzzing sound"
Orange glow in the freezer
ENGLISH
49-60806
POSSIBLE CAUSE(S)
Refrigerator in defrost cycle.
Controls set to OFF.
Refrigerator is unplugged.
The fuse is blown/circuit breaker is tripped.
Refrigerator is in showroom mode.
Leveling legs need adjusting.
Normal when refrigerator is first plugged in.
Often occurs when large amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent door openings.
Temperature controls set at the coldest
setting.
Temperature control not set cold enough.
Warm weather or frequent door openings.
Door left open.
Door left open.
Too frequent or too long door openings.
Automatic energy saver system circulates
warm liquid around front edge of freezer
compartment.
Icemaker power switch is in the OFF position. Set the power switch to the ON position.
Water supply turned off or not connected.
Freezer compartment too warm.
Piled up cubes in the storage bin cause the
icemaker to shut off.
Ice cubes stuck in icemaker.
Normal, when refrigerator first plugged in or
after extended power outage
Ice storage bin needs cleaning.
Food transmitting odor/taste to ice cubes.
Interior of refrigerator needs cleaning.
Water filter clogged.
Door left open.
Temperature control not set cold enough.
Icemaker power switch is in the I (on)
position, but the water supply to the
refrigerator has not been connected.
Defrost heater is on.
SOLUTION
Wait about 30 minutes for defrost cycle to end.
Set the controls to a lower temperature setting.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Unplug the refrigerator and plug it back in.
See Level the Refrigerator.
Wait 24 hours for the refrigerator to completely cool
down.
This is normal.
Check to see if package is holding door open.
This is normal.
See Controls section
See Controls section
Set the temperature control one step colder. See
Controls section
Check to see if package is holding door open.
Check to see if package is holding door open.
This is normal.
This helps prevent condensation on the outside.
See Installing the Water Line section
Wait 24 hours for the refrigerator to completely cool
down.
Level cubes by hand.
Turn off the icemaker, remove cubes, and turn the
icemaker back on.
Wait 24 hours for temperature in both compartments
to reach selected temperatures.
Empty and wash bin. Discard old cubes.
Wrap foods well.
See Care and Cleaning section.
Replace filter cartridge with new cartridge or with plug.
Check to see if package is holding door open.
See Controls section
Set the power switch to the 0 (off) position. Keeping it
in the I (on) position will damage the water valve.
This is normal.
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