Sony DAV-DZ340 Operating Instructions Manual page 58

Symptom
Playback picture becomes
distorted.
Sound
Symptom
There is no sound.
There is no sound when the
component (digital satellite
receiver, PlayStation 3, etc.) is
connected directly to your TV
via HDMI.
There is no sound from the
DIGITAL IN OPTICAL jack.
There is no digital sound from
the HDMI OUT jack when using
the Audio Return Channel
function.
The system does not output
sound correctly when connected
to a set-top box.
Severe hum or noise is heard.
The sound loses stereo effect
when you play a VIDEO CD, a
CD, or an audio file.
There is no sound or the volume
level is very low from a certain
speaker or all the speakers.
The sound comes from the center
speaker only.
There is no system sound from
your TV.
The sound of files played from a
DATA CD/DATA DVD/USB
device is distorted.
There is noise or the sound skips
while playing a USB device.
58
GB
Problems and solutions
• Set [YC C ] in [YC C
B
B R
Problems and solutions
• The speaker cord is not connected securely.
• Check the speaker settings (page 53).
• Perform the following:
– Connect the system and TV with a SCART (EURO AV) cable (page 21) and
select the "TV" function.
– Disable your TV's speakers.
• The sampling frequency of the input stream is more than 48 kHz.
• Set [AUDIO RETURN CHANNEL] in [HDMI SETUP] to [AUTO] (page 51).
• Set [CONTROL FOR HDMI] in [HDMI SETUP] to [ON] (page 51).
• Make sure that your TV is compatible with the Audio Return Channel function.
• Make sure that an HDMI cable is connected to a jack on your TV that is
compatible with the Audio Return Channel function.
• The sampling frequency of the input stream is more than 48 kHz.
• Set [AUDIO RETURN CHANNEL] in [HDMI SETUP] to [OFF] (page 51).
• Move your TV away from the audio components.
• Clean the disc.
• Select stereo sound by pressing AUDIO (page 32).
• Check the sound mode (page 41).
• Check the speaker connections and settings (pages 20, 53).
• Depending on the DVD, the output signal may not be the entire 5.1 channel.
• Depending on the disc, the sound may come from the center speaker only.
• Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 51).
• Perform the following procedure:
1Turn the system off and on again.
2Turn the connected component off and on again.
3Disconnect and then connect the HDMI cable again.
• The bit rate used when encoding the audio files was low. Transfer audio files
encoded with higher bit rates onto the DATA CD/DATA DVD/USB device.
• Copy the files to your computer, format the USB device in FAT12, FAT16, or
FAT32 format, and transfer the files to the USB device again.
/RGB (HDMI)] to [RGB] (page 51).
R