Logitech SMARTDOCK Quick Reference Manual page 2

QUICK REFERENCE GUIDE FOR SMARTDOCK SMALL ROOM SYSTEM
Customer Pain Points, Objections,
and Explanations
My company uses Skype for Business at the desk. I need an
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affordable fully integrated Skype solution for the meeting space.
SmartDock enables a complete Skype for Business solution for the meeting
space that works with your existing display or projector. SmartDock is fully
endorsed and promoted by Microsoft
I can get this functionality myself by doing the research and buying
the components separately.
The Small Room System replaces multiple discrete components with a
single integrated solution, taking the guesswork and clutter out of the
conference room at a lower price.
PC-based meeting space solutions are lacking connectivity for
dual display and multiple USB devices.
SmartDock supports dual 1080p displays*, Gigabit network, 3x USB 3.1 and
headset. Additional 2x USB 2.0 and 2x Logitech® GROUP DIN connectors
with optional Extender Box, sold separately.
* When supported by Microsoft
PC-based solutions are not secured physically (theft, configuration
and connections).
SmartDock secures the Skype Room System with tamper-resistant screws
and a Kensington security slot, helping to ensure unauthorized removal
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of the tablet. The connections (network, display, USB, power) are further
secured to prevent users from unplugging devices, thereby reducing I.T.
support calls.
Poor video and audio experience—we crowd around a laptop, can't
hear or be head clearly and everyone in the room can't be seen.
The wide-view HD 1080p camera and built-in speakerphone deliver
razor-sharp video and crystal-clear 12 ft. audio range so everyone is
clearly seen and heard.
Our conference room video system is too hard to use so most
meetings happen at our desks huddled around a laptop—which
also disrupts other people's work.
With one-touch join, the Skype Room System makes it easy for everyone
in the office to start a professional video meeting with minimal training.
So the system is used more frequently—instead of collecting dust—and
teams increase collaboration and productivity.
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Questions to Ask
• How do you execute meetings today involving remote employees or teams in
satellite offices?
• What meeting and conferencing platform does your organization use today
(example: Skype for Business, Citrix, etc.)?
• Do you currently have video conferencing capability in your meeting rooms?
• Is the video capability used often or considered difficult to start and use?
• How do you share content today when you are in meetings?
• Is video conferencing considered complex and expensive to set up by your I.T. department?
• Do you currently pull together different pieces yourself to create video conferencing rooms?
• Do all the cables and devices make the room appear cluttered and disorganized?
• Do people need to move around or huddle together to be seen and heard during a
video meeting?
• How big are the rooms where you would like to be able to do video conferencing?
Customers to Target
PRIMARY TARGET: Small & Medium Businesses & Enterprises with
Office 365 and Skype for Business
™
These customers already use laptop-based video for their meetings in both small and
large conference room settings and believe they have a good (good enough) video
solution in place.
Small Meeting Room Profile: Small meeting rooms, also referred to as "huddle"
rooms, are popping up everywhere in businesses today. Customers use them as
conference rooms and large enterprises use them as collaboration rooms, particularly
as an adjunct to open workspace environments.
# of meeting participants: up to 6 people