Troubleshooting & Support - iDevices IDEV0005 Installation Manual

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L. Heat Pump (Two Stages with AUX/
Emergency Heat)
Thermostat Settings
Stage: HP | Type: HE for electric, HG for gas/oil
systems | O/B Type: According to previous
thermostat setting
Note: G wire is not required. If G wire is not connected, Fan On mode will not be available.
Troubleshooting & Support
If your Thermostat doesn't connect to your
network or app on the first try, hold the reset
button on the right side for 3 seconds using
a paperclip.
Call or email the iDevices
Team with questions.
Call: 888.313.7019
Email: Support@iDevicesinc.com
Visit: iDevicesinc.com/Support
30
Customer Experience
®
Monday – Friday
8am – 8pm EST
31

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