SCRAM Systems SCRAM CAM Quick Reference Manual
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SCRAM Systems SCRAM CAM Quick Reference Manual

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SCRAM CAM
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Q u i c k R e f e r e n c e G u i d e

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Summary of Contents for SCRAM Systems SCRAM CAM

  • Page 1 SCRAM CAM ® Q u i c k R e f e r e n c e G u i d e...
  • Page 3 Patents: www.scrampatents.com Intended Use The SCRAM CAM Bracelet, SCRAM Base Station, and SCRAM Wireless Base Station are part of an alcohol monitoring system and transfers data to a computerized monitoring network. This equipment is intended for use on individuals being monitored by a trained supervising authority.
  • Page 4 The devices may not cause harmful interference, and The devices must accept any interference received, including interference that may cause undesired operation. Changes or modifi cations to these devices not expressly approved by SCRAM Systems could void the user’s authority to operate the equipment. Canada Bracelet Model AMS–SM02...
  • Page 5 Hereby, Alcohol Monitoring Systems declares that the radio equipment type BS-410 is in compliance with the Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address https://www.scramsystems.com/ eu-declarations. SCRAM CAM Quick Reference Guide...
  • Page 6 Estación de base Modelo – BS600 Entrada 10V 650mA FCC ID P8M-BS600 Estación de base Modelo –SM03 Entrada 10V 650mA FCC ID P8M-SM03 FCC Parte 68 AMSMM00BSM03 Estacion Base Inalambrica Modelo BS-400 Entrada 5V FCC ID P8m-BS400 SCRAM CAM Quick Reference Guide...
  • Page 7 El valor máximo de la SAR cuando funciona como un aparato manual conforme con este manual es de 1.31 w/kg, lo cual está por debajo del límite establecido por la IC. SCRAM CAM Quick Reference Guide...
  • Page 8 EMC australianas y neozelandesas. Por la presente, Alcohol Monitoring Systems, Inc. declara que los productos anteriores cumplen con los requisitos y las provisiones esenciales de todas las directivas aplicables. Una declaración completa de conformidad está disponible bajo pedido. SCRAM CAM Quick Reference Guide...
  • Page 9 Cet équipement doit accepter toutes les interférences reçues, notamment celles pouvant être à l’origine d’un fonctionnement indésirable. Des changements ou des modifi cations non expressément approuvées par SCRAM Systems peuvent annuler le droit de l’utilisateur à exploiter l’équipement. Canada Bracelet Modèle AMS–SM02 IC:8549A-SM02 SCRAM CAM Quick Reference Guide...
  • Page 10 émetteur avec un cycle d’utilisation de 1 %. Alcohol Monitoring Systems, Inc. déclare ici que les produits ci-dessus sont conformes aux spécifi cations et aux dispositions essentielles des Directives applicables. Une déclaration complète de conformité est disponible sur demande. SCRAM CAM viii Quick Reference Guide...
  • Page 11 24/7 Technical Support • Phone - 303.785.7879 • E-mail - support@scramsystems.com SCRAM CAM Quick Reference Guide...

  • Page 12: Table Of Contents

    Assign SCRAM Base Station ..........17 Replace SCRAM Base Station ..........19 Remove SCRAM Base Station ..........21 Replace Battery in SCRAM CAM Bracelet ......22 Re-Initialize SCRAM CAM Bracelet ........24 Perform Observed IR Readings.......... 26 Perform SCRAM CAM Bracelet Hard Reset ......27 Perform Manual Data Upload ..........

  • Page 13: Introduction

    This guide contains the core activities that you might perform when managing a client who has been enrolled in the SCRAM Systems ® Program and will be wearing the SCRAM CAM Bracelet to be monitored for alcohol abstinence and/or house arrest. LOSSARY OF ERMS Event –...

  • Page 14: Initial Scram Cam/Scram Cam+Ha Client Setup

    SCRAM using the Add New Client page. Ensure that the wired or wireless SCRAM Wireless Base Station is fully charged. Install the SCRAM CAM Bracelet components. LIENT RRIVES Perform the following steps when the client arrives at the initial meeting.
  • Page 15 Be aware that a poorly fi tted bracelet could have some impact on the bracelet’s ability to take accurate readings and may result in unneeded time taken to re-fi t the bracelet. SCRAM CAM Quick Reference Guide...
  • Page 16 Remove the Direct Connect device from the bracelet. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. 10. Connect the base station with the Direct Connect application. Wired SCRAM Base Station Only SCRAM CAM Quick Reference Guide...

  • Page 17: Assign Scram Equipment - Cam+Ha Client

    SCRAM using the Add New Client page. Ensure that the wired or wireless SCRAM Wireless Base Station is fully charged. Install the SCRAM CAM Bracelet components. LIENT RRIVES Perform the following steps when the client arrives at the initial meeting.
  • Page 18 Give the client a breath alcohol test. Perform SCRAM tasks. If you were not able to enter the client’s information in SCRAM prior to the client’s arrival, enter that information into SCRAM now using the Add New Client page. SCRAM CAM Quick Reference Guide...
  • Page 19 Momentarily place the magnet on the Direct Connect device where the word “magnet” appears. Bracelet status in the Direct Connect application: Communicating On the Direct Connect device, the light turns off while blue light remains on. SCRAM CAM Quick Reference Guide...
  • Page 20 Ethernet cable if Internet being used. Wireless SCRAM Base Station Give the client a copy of the “Install Wireless SCRAM Base Station at Monitoring Location” quick sheet. The quick sheet is available on the SCRAM Help page. SCRAM CAM Quick Reference Guide...

  • Page 21: Assign Scram Equipment - Remote/Jail

    Any remaining data is transferred from the bracelet to » SCRAM » The bracelet software is checked and updated, if necessary. When complete: blue light turns off for approximately 5 seconds » then both lights turn back on. SCRAM CAM Quick Reference Guide...
  • Page 22 Ethernet port. Damage may occur if the plug is improperly removed. If the client has an Internet modem or router installed, use an Ethernet cable to connect the base station SCRAM CAM Quick Reference Guide...
  • Page 23 Give the client a breath alcohol test. Perform SCRAM tasks. If you were not able to enter the client’s information in SCRAM prior to the client’s arrival, enter that information into SCRAM now using the Add New Client page. SCRAM CAM Quick Reference Guide...
  • Page 24 Instruct the client to wake up the bracelet to begin the re- initialization process. LIENT EETING ITHIN HOURS AFTER ELEASE EMOTE ETTING Follow these steps if the bracelet re-initialization is NOT completed: Complete the Bracelet Maintenance process. SCRAM CAM Quick Reference Guide...
  • Page 25 Remove the Direct Connect device. Verify that re-initialization has started. In SCRAM , access the client’s Reports page. Click the Communication sub-tab. Verify by looking at the top Date/Time link that the base station has recently communicated with SCRAM SCRAM CAM Quick Reference Guide...

  • Page 26: Establish Client Leave Schedule

    ) in the left column to display the alert(s). Click the alert link to view alert details. After addressing the alert with the client, click the Comments button. Add a comment, if necessary, then click the Resolve button. SCRAM CAM Quick Reference Guide...

  • Page 27: Replace Scram Cam Bracelet

    SCRAM CAM B EPLACE RACELET EFORE EETING LIENT Perform the following steps shortly before meeting with the client. Select a new bracelet in SCRAM The status of the new bracelet is set to Pending Assignment and the status of the old bracelet is set to Pending Removal.
  • Page 28 Any remaining data is transferred from the bracelet to » SCRAM The bracelet software is checked and updated, if » necessary. Client data is downloaded to the bracelet. » When complete: SCRAM CAM Quick Reference Guide...

  • Page 29: Assign Scram Base Station

    Assigned to Client. SCRAM B SSIGN TATION Perform these steps if, sometime after the initial equipment assignment, you elect to have the SCRAM CAM client use a base station to transfer data to SCRAM EFORE EETING LIENT Perform the following steps shortly before meeting with the client.
  • Page 30 The base station software is checked and updated, if necessary. Client parameters are loaded on the base station. When complete: Base Station status in the Direct Connect application: » Communication Complete Base station display: » SCRAM CAM Quick Reference Guide...

  • Page 31: Replace Scram Base Station

    Line 2 – CHECK PHONE LINE Plug the small (mini-B type) USB connector into the base station. At this time: Base station status in the Direct Connect application: » Idle -> Communicating Base station display: » SCRAM CAM Quick Reference Guide...
  • Page 32 Refresh the client’s Equipment page to confi rm that the status of the new base station is Assigned to Client. Wired SCRAM Base Station Only Give the base station to the client. Wired SCRAM Base Station SCRAM CAM Quick Reference Guide...

  • Page 33: Remove Scram Base Station

    Line 1 – DIRECT CONNECT ◊ Line 2 – ONLINE » Any remaining data is transferred from the base station to SCRAM The base station software is checked and updated, if » necessary. When complete: SCRAM CAM Quick Reference Guide...

  • Page 34: Replace Battery In Scram Cam Bracelet

    Communication Complete Base station display: » ◊ Line 1 – STORAGE MODE Unplug the power cord and USB cable from the base station. SCRAM CAM B EPLACE ATTERY IN RACELET Complete the Bracelet Maintenance process. Access the client’s Equipment page.
  • Page 35 10. Attach the Direct Connect device to the bracelet. Align the Direct Connect device with the top of the bracelet. Slide the Direct Connect device down over the bracelet. 11. Wake up the bracelet. Momentarily place the magnet on the Direct Connect device SCRAM CAM Quick Reference Guide...

  • Page 36: Re-Initialize Scram Cam Bracelet

    If the message does NOT appear, contact AMS Customer Services. 13. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. SCRAM CAM B NITIALIZE RACELET Complete the Bracelet Maintenance process. Access the client’s Equipment page.
  • Page 37 Communication Complete Note: After 10 seconds, the status changes to: Waiting for Bracelet Remove the Direct Connect device. Verify that re-initialization has started. In SCRAM , access the client’s Reports page. Click the Communication sub-tab. SCRAM CAM Quick Reference Guide...

  • Page 38: Perform Observed Ir Readings

    On the Direct Connect device, the light turns off » while the blue light remains on. Data is transferred from the bracelet to SCRAM » The bracelet software is checked and updated, if » necessary. SCRAM CAM Quick Reference Guide...

  • Page 39: Perform Scram Cam Bracelet Hard Reset

    Note: After 10 seconds, the status changes to: Waiting for Bracelet Remove the Direct Connect device from the bracelet. Notify AMS Customer Services that observed IR readings have been taken. SCRAM CAM B ERFORM RACELET ESET Perform preliminary steps. Re-initialize the bracelet.

  • Page 40: Perform Manual Data Upload

    When complete: blue light turns off for approximately 5 seconds » then both lights turn back on. Bracelet status in the Direct Connect application: » Communication Complete Note: After 10 seconds, the status changes to: Waiting SCRAM CAM Quick Reference Guide...

  • Page 41: Supervision Modifi Cation

    Ethernet port. Damage may occur if the plug is improperly removed. If the client has an Internet modem or router installed, use an Ethernet cable to connect the base station to an available network port to send data back to SCRAM SCRAM CAM Quick Reference Guide...
  • Page 42 The bracelet software is checked and updated, if » necessary. When complete: blue light turns off for approximately 5 seconds » then both lights turn back on. Bracelet status in the Direct Connect application: » Communication Complete SCRAM CAM Quick Reference Guide...
  • Page 43 An Installation Incomplete alert will be generated if the client does NOT properly install the SCRAM equipment in the home. If this occurs, hover over the yellow Information icon for House Arrest that appears on the client’s General page. SCRAM CAM Quick Reference Guide...
  • Page 44 Direct Connect device and wake up the bracelet, and connect the base station to your computer using the Direct Connect USB cable so the base station can communicate with SCRAM SCRAM CAM Quick Reference Guide...

  • Page 45: Closing Tasks

    LIENT RRIVES Perform the following steps when the client arrives to be removed from the SCRAM Systems Program. Set the SCRAM equipment to Pending Removal. Access the client’s Equipment page. If a MultiConnect AW wireless device is assigned to the client, click the Remove MultiConnect link to unassign the wireless device.
  • Page 46 Unplug the power cord and USB cable from the base station. Remove the bracelet. On the buckle, place the shear cutter tips into the two holes where the tamper clips meet. Press down fi rmly. SCRAM CAM Quick Reference Guide...

  • Page 47: Clean/Disinfect Scram Equipment

    PORICIDIN PORE LEAR Sporicidin (USA) is available to order online or from SCRAM Systems, SporeClear (outside of USA) is only available online. Both products are strongly recommended for disinfecting all SCRAM ankle bracelets. These are medical-grade disinfectants that do NOT contain alcohol and kill 100% of disease and odor-causing organisms*.

  • Page 48: Alert And Events

    Contact SCRAM Systems Customer Services at 303.785.7879 or support@scramsystems.com with the serial number of the device being removed and/or decremented from your inventory. DO NOT return the device to SCRAM Systems.

  • Page 49: House Arrest Alerts/Events

    Self-Test Failure – station and any component in the base station fails the Replace Alert self test. The event will re-appear every 24 hours until the base station passes all facets of the self test. SCRAM CAM Quick Reference Guide...
  • Page 50 Leave alert. Low Base Station Generated when the base station’s battery falls below Battery Alert the operational threshold. Low Bracelet Generated approximately 3 days prior to the expected Battery Alert failure of the bracelet battery. SCRAM CAM Quick Reference Guide...

  • Page 51: Troubleshooting

    Equipment page. Wake bracelet with magnet and observe if the base station begins reading information from bracelet. Perform bracelet hard reset: Remove battery. Hold magnet on upper-left corner of bracelet. Reinsert battery. Contact AMS. SCRAM CAM Quick Reference Guide...
  • Page 52 Determine if the issue is intentional generated. or a hygiene issue. Remove the bracelet and straps. Clean the pogo pins with a toothbrush and lint free cloth. Reinstall straps and bracelet on client. SCRAM CAM Quick Reference Guide...

  • Page 53: Product Specifi Cations

    Unplugged, housing breach, power failure, potential movement (power failure and unplugged phone line) Communication: Landline or Ethernet (external device required for cellular) Client Communication: Firmware Updates: Direct Connect via mini-USB Antennas: Two internal multi-directional antennas SCRAM CAM Quick Reference Guide...
  • Page 54 48 hours Memory (storage): Onboard up to 30 days of readings Tamper: Unplugged, housing breach, power failure, potential movement Communication: Cellular or WI-FI Client Communication: Firmware Updates: Cellular or WI-FI Antennas: Two internal multi-directional antennas SCRAM CAM Quick Reference Guide...
  • Page 56 Alcohol Monitoring Systems, Inc. 1241 W. Mineral Avenue, Suite 200, Littleton, CO 80120 Tel: 303.785.7879 Fax: 303.791.4262 Email: support@scramsystems.com 91620G...

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