Troubleshooting
Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded (page 2).
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Cannot shoot images in succession.
The internal memory or "Memory Stick Duo" is full. Delete unnecessary images (page 35).
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The battery level is low. Insert charged battery pack.
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The same image is shot several times.
[REC Mode] is set to [Burst]. Or, [Scene Recognition] is set to [Advanced] (pages 55, 56).
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Viewing images
Cannot play back images.
Press
(Playback) button (page 29).
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The folder/file name has been changed on your computer (page 109).
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Sony does not guarantee playback of image files on the camera if the files have been
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processed using a computer or recorded with another camera.
The camera is in USB mode. Delete the USB connection (page 105).
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Playback is impossible if the Smile Shutter is in standby mode. Exit standby mode by
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pressing the shutter button all the way down.
You may not be able to play back some images stored on the "Memory Stick Duo" shot using
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an earlier Sony model. Play such images in Folder View (page 63).
This is caused by copying images on the PC to the "Memory Stick Duo" without using the
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"Picture Motion Browser" (page 109). Play such images in Folder View (page 63).
The date and time are not displayed.
[Display Setup] is set to [Simple] or [Image Only]. Touch [DISP] to set [Display Setup] to
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[Normal] (page 21).
The image appears rough right after playback starts.
This may happen due to image processing. This is not a malfunction.
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Left and right sides of the screen are shown in black.
[Auto Orientation] is set to [On] (page 91).
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