Sony DSC-T300 Cyber-shot&reg Handbook page 127

Troubleshooting
Your computer does not recognize the camera.
Turn on the camera.
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When the battery level is low, insert the charged battery pack or use the AC adaptor (not
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supplied) (page 103).
Set [USB Connect] to [Mass Storage] (page 87).
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Use the cable for multi-use terminal (supplied) (page 103).
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Disconnect the cable for multi-use terminal from both the computer and the camera, and
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connect it again firmly.
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
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connectors of your computer.
Connect the camera directly to your computer without passing through a USB hub or other
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device (page 103).
Cannot copy images.
• Connect the camera and your computer correctly making a USB connection (page 103).
Follow the designated copy procedure for your OS (pages 104 and 111).
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When you shoot images with a "Memory Stick Duo" formatted by a computer, you may not
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be able to copy the images to a computer. Shoot using a "Memory Stick Duo" formatted by
the camera (page 81).
After making a USB connection, "Picture Motion Browser" does not start
automatically.
Make the USB connection after the computer is turned on (page 103).
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Cannot play back images on your computer.
If you are using "Picture Motion Browser", refer to "PMB Guide" (page 102).
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Consult the computer or software manufacturer.
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You do not know how to use "Picture Motion Browser".
• Refer to "PMB Guide" (page 102).
The image and sound are interrupted by noise when you view a movie on a
computer.
You are playing back the movie directly from the internal memory or the "Memory Stick
•
Duo". Copy the movie to the hard disk of your computer, then play back the movie from the
hard disk (page 103).
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