Philips Pro Plus 32HFL5332/93 Service Manual page 16

EN 16 5. TPN1.1HA LA
5.1.3 Hotel mode
Notes: (only applicable to xxHFLxxxxX/nn)
• Refer to the user manual for more information on the hotel
mode.
• When in the hotel mode, the service modes CSM, SDM,
SAM and ComPair are automatically disabled (this is to
prevent hotel guests entering Philips service modes).
• In order to use the service modes and ComPair, hotel
mode must be disabled.
• To enable/disable the hotel mode, the hotel setup remote
(green remote) is needed.
5.2 Service Tools
5.2.1 ComPair
Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips
Consumer Electronics products. and offers the following:
1. ComPair helps to quickly get an understanding on how to
repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore
capable of accurately indicating problem areas. No
2
knowledge on I C or UART commands is necessary,
because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the uP
is working) and all repair information is directly available.
4. ComPair features TV software upgrade possibilities.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair II interface box is connected to the PC via an
USB cable. For the TV chassis, the ComPair interface box and
the TV communicate via a bi-directional cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television, by a combination of
automatic diagnostics and an interactive question/answer
procedure.
How to Connect
This is described in the chassis fault finding database in
ComPair.
UART SERVICE
CONNECTOR
ComPair II
RC in
RC out
Optional Power Link/ Mode
Switch Activity
HDMI
2
I C only
Figure 5-5 ComPair II interface connection
2010-Aug-13
Service Modes, Error Codes, and Fault Finding
TO TV
TO TO TO
I 2 C SERVICE
UART SERVICE
CONNECTOR CONNECTOR
Multi
function
2
I C
RS232 /UART
PC
ComPair II Developed by Philips Brugge
Optional power
5V DC
10000_036_090121.eps
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
damaged!
How to Order
ComPair II order codes:
• ComPair II interface: 3122 785 90630.
• Programming software can be downloaded from the Philips
Service portal.
• ComPair UART interface cable for TPN1.1HA xx.
3122 785 90630.
Note: While having problems, contact the local support desk.
5.3 TV Main Software Upgrading
5.3.1 Introduction
Philips continuously tries to improve its products, and we
recommend that you update the TV software when updates are
available. Software update files can be obtained from your
dealer or can be downloaded from the Philips servicer network
web site (P4S).
Preparing a portable memory for software upgrade
You require the following:
1. A personal computer connected to the Internet.
2. An archive utility that supports the ZIP-format (e.g. WinZip
for Windows or Stufflt for Mac OS).
3. A USB flash drive (preferably empty).
Note:
1. Only FAT/DOS-formatted flash drives are supported.
2. Only use software update files that can be found on the
Philips servicer network web site (P4S).
5.3.2 Check the current TV software version
Before starting the software upgrade procedure, it is advised to
check that what the current TV software:
1. Press the "Menu" button on your remote control.
2. Select "Setup" and press "OK", then select [Software
update] > [Current software].
If the current software version of your TV is the same as the
latest update file found on the Philips servicer network web site
(P4S), it is not necessary to update the TV software.
5.3.3 Download the latest software
1. Find the Philips servicer network web site (P4S).
2. Find information and software related to your TV.
3. Select the latest software update file and download it to
your PC.
4. Insert a USB flash drive into one of the USB ports of your
PC.
5. Decompress the downloaded ZIP file and copy the
"autorun.upg" to the root directory of the USB flash drive.
5.3.4 Update the TV software
1. Switch off your TV.
2. Insert the USB flash drive that contains the software
update file.
3. Switch on your TV.
4. Press MENU on the remote control.
091118
5. Select [PBS Settings] > [Consumer Setup] > [Yes] and
press OK. See
6. In next menu select [Software update] > [Local updates] >
[USB] and press OK. See
Figure 5-6.
Figure 5-7.