Self-Diagnosis Display - Sony Cyber-shot DSC-U20 Operating Instructions Manual

Self-diagnosis display

– If a code starting with an alphabet letter appears
Your camera has a self-diagnosis display. This function
displays the camera condition on the LCD screen with
a combination of a letter and four numerical digits. If
this occurs, check the following code chart and attempt
the corresponding corrective actions. The last two
digits (indicated by ss) will differ depending on the
state of the camera.
Code Cause
C:32:ss There is trouble with your camera's hardware.
C:13:ss
The camera cannot read or write data in the "Memory
Stick."
An unformatted "Memory Stick" is inserted.
The inserted "Memory Stick" cannot be used with your
camera, or the data is damaged.
E:61:ss A camera malfunction that you cannot reverse has
E:91:ss occurred.
If you are unable to solve the problem even after trying
the corrective actions a few times, repairs may be
necessary. Contact your Sony dealer or local authorized
Self-diagnosis display
Corrective action
• Turn the power off and on again (page 19).
• Re-insert the "Memory Stick" several times.
• Format the "Memory Stick" (page 55).
• Insert a new "Memory Stick" (page 22).
• Press the RESET button (page 81) located on the
bottom of the camera, then turn the power on again.
Sony service facility and inform them of the 5-digit
code. (Example: E:61:10)
C:32:ss
89