Error Messages - Lenovo ThinkPad X390 Yoga Hardware Maintenance Manual

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Table 1. Numeric error codes (continued)
Symptom or error
0191
System Security—Invalid Remote Change requested.
0199
System Security— Security password retry count
exceeded.
0271
Check Date and Time settings.
1802
Unauthorized network card is plugged in—Power off and
remove the network card.
1820
More than one external fingerprint readers are attached.
2103
Detection error on storage device (Optane)
2111
Read error on SSD1 (M.2)
2112
Read error on SSD2 (M.2)
2200
Machine Type and Serial Number are invalid.
2201
Machine UUID is invalid

Error messages

Table 2. Error messages
Symptom or error
Fan error.
Thermal sensing error.
The battery installed is not supported by this system and
will not charge. Please replace the battery with the correct
Lenovo battery for this system. Press the ESC key to
continue.
This system does not support batteries that are not
genuine Lenovo-made or authorized. The system will
continue to boot, but may not charge unauthorized
batteries.
Attention: Lenovo has no responsibility for the
performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out
of their use.
FRU or action, in sequence
1. Run the ThinkPad Setup program, and then save
current setting by pressing F10.
2. Replace the system board.
1. Run the ThinkPad Setup program. The retry count
will be reset. Then save the current settings by
pressing F10.
2. Replace the system board.
1. Run ThinkPad Setup to reset the time and date
2. Replace the coin-cell battery and run ThinkPad Setup
to reset the time and date.
1. Remove network card.
2. Replace the system board.
Turn off the computer. Remove all the external
fingerprint readers except the one that you have
configured in the operating system.
1. Reseat the storage device.
2. Replace the storage device.
1. Reseat the M.2 solid-state drive (SSD).
2. Replace the M.2 solid-state drive.
1. Reseat the M.2 SSD.
2. Replace the M.2 SSD.
Replace the system board.
Replace the system board.
FRU or action, in sequence
1. Replace the fan.
2. Apply thermal grease.
3. Replace the system board.
Replace the system board.
Replace the battery.
Replace the battery.
Chapter 4
.
Related service information
37

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