Troubleshooting
The image colors are not correct.
Set [Color Mode] to [Normal] (page 55).
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The camera is in Night Shot mode (DSC-H9 only). Cancel Night Shot mode (page 34).
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Vertical streaks appear when you are shooting a very bright subject.
The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on
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the image. This phenomenon is not a malfunction.
Noise appears in the image when you view the screen in a dark place.
The camera is attempting to increase the visibility of the screen by temporarily brightening
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the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
Set [Red Eye Reduction] to [On] (page 59).
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Shoot the subject at a distance closer than the flash range using the flash.
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Light the room and shoot the subject.
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Retouch the image using [Red Eye Correction] (page 67).
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Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded (page 2).
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Cannot shoot images in succession.
The internal memory or "Memory Stick Duo" is full. Delete unnecessary images (page 45).
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The battery level is low. Install charged battery pack.
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The camera is in Night Shot mode (DSC-H9 only). Cancel Night Shot mode (page 34).
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