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Troubleshooting
If you experience any of the following difficulties while using your
phone, use this troubleshooting list to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Symptom
You hear an error beep when
you press (LINE 1) or (LINE 2).
You hear no dial tone.
The telephone does not connect
at all, even though the number
you have dialed is correct.
The phone does not redial
correctly.
You hear a beep during the
conversation.
The handset does not ring.
You hear interference during
conversation.
You hear a beep every three
seconds and the INTERCOM/
BATT LOW lamp on the
handset flashes.
40
US
Additional Information
Remedy
• Make sure you set up the base phone correctly
(page 8).
• Move the handset closer to the base phone.
• Replace the handset to the base phone for a while to
charge the battery pack.
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the battery is fully charged (page 12).
• Make sure the dialing mode is set correctly (page 11).
• Make sure the last dialed number is really the one you
want to dial.
• The battery pack is weak. Charge the battery for more
than 12 hours (page 12).
• The battery may be weak. Charge the battery for more
than 12 hours (page 12).
• Make sure you set up the base phone correctly
(page 8).
• Move the handset closer to the base phone.
• Make sure the ringer is turned on (page 26).
• Move the handset closer to the base phone.
• Press (CHANNEL) on the handset for a channel that
gives better reception (page 17).
• Place the base phone away from noise sources
(page 8).
• Raise the antenna of the base phone vertically.
• The battery is weak. Charge the battery for more than
12 hours (page 12).
Note that you cannot use the handset without
charging it for more than one minute.
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