Limited Warranty - Neptune MP7100 Installation Operation & Maintenance

All Neptune Pumps are tested at the factory prior to shipment. Each part used in their construction has been carefully
checked for workmanship.
If the pump is installed properly, Neptune Chemical Pump Company warrants to the purchaser of this product for a period
of twelve months from the date of first use or eighteen months from shipment, whichever occurs first, this product shall be
free of defects in material and/or workmanship, as follows:
1 Neptune Chemical Pump Company will replace, at no charge, any part that fails due to a defect in material and/or
workmanship during the warranty period, FOB our factory, North Wales, Pennsylvania. To obtain warranty service,
you must forward the defective parts to the factory for examination, freight pre-paid.
2 This warranty period does not cover any product or product part, which has been subject to accident, misuse, abuse
or negligence. Neptune Chemical Pump Company shall only be liable under this warranty if the product is used in
the manner intended by the manufacturer as specified in the written instructions furnished with this product.
Any express warranty not provided in this warranty document, and any remedy for breach of contract that, but for this
provision, might arise by implication or operation of law, is hereby excluded and disclaimed. Under no circumstances shall
Neptune Chemical Pump Company be liable to purchaser or any other person for any charge for labor, repairs, or parts,
performed or furnished by others, nor for any incidental consequential damages, whether arising out of breach of warranty,
express or implied, a breach of contract or otherwise. Except to the extent prohibited by applicable law, any implied warranty
of merchantability and fitness for a particular purpose are expressly limited in duration to the duration of this limited warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long
any implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and
you may have other rights, which may vary from state to state.
SHOULD IT BE NECESSARY TO SEND THE PUMP TO THE FACTORY FOR REPAIR OR MAINTENANCE REBUILDING;
DRAIN ALL OIL AND CHEMICAL FROM PUMP BEFORE SHIPPING. FAILURE TO DO SO CAN CAUSE EXTENSIVE
DAMAGE TO THE MOTOR.
SEE IMPORTANT NOTICE – RETURN GOODS AUTHORIZATION
1
RETURN GOODS AUTHORIZATION
(1) All equipment returned to Neptune Chemical Pump Company requires proper Returned
Goods Authorization Number (RGA) and tags.
(2) All equipment returned to the factory for repair or service must first be thoroughly flushed and have
all chemical contact areas neutralized.
(3) All equipment which has been in contact with chemicals must be accompanied by a copy of the
Chemical Product Material Safety Data Sheet (MSDS).
(4) Failure to comply with the above instructions will result in equipment being returned to sender, freight
collect, without service.
SECTION I
NEPTUNE CHEMICAL PUMP COMPANY

LIMITED WARRANTY

IMPORTANT
IMPORTANT NOTICE
6
1