User Manual Safe Money automatic safe 1. PRESENTATION OF THE PRODUCT The packaging contains: Basic model automatic safe Five pairs of keys User Manual USB connection cable Power cable Warning sticker 1.1 OVERALL DIMENSIONS FRONT VIEW SIDE VIEW REAR VIEW...
User Manual Safe Money automatic safe 1.1 SAFE MONEY PRESENTATION VIEWS 1) coin slot K1 key for opening the front door 2) banknotes K2 key for removing the cash box - PayOut release 3) coin change bowl K3 coins key for removing the smart hopper 4) front door K4 key for emptying the coin feeder 5) printer compartment * (accessory)
User Manual Safe Money automatic safe 2. ELECTRICAL AND SAFETY CHARACTERISTICS 2.1 ELECTRICAL CHARACTERISTICS Supply voltage 220 - 230 VAC Power frequency 50 – 60 Hz AC current (typical) 2A/230VAC Inrush current 40A/230VAC 2.2 SAFETY RULES SAFEMONEY complies with the following EU electrical safety and electromagnetic compatibility standards and is EC certified: EN 61000-6-3 electromagnetic compatibility standards for standard emissions in residential,...
User Manual Safe Money automatic safe 3. INSTALLATION The correct installation of the machine provides for it being arranged on a perfectly horizontal surface. The machine prepares 4 anchoring holes for fixing it to the floor. By removing the support feet, it is possible to fix the SAFEMONEY, by means of a plate, to an appropriately prepared surface.
User Manual Safe Money automatic safe 3.2 FIXING INSTRUCTIONS ON THE SURFACE FIXING INSTRUCTIONS ON THE SURFACE It is possible to fix the automatic cash register on the floor, through the threaded holes of the feet: (A) from inside the case of the automatic cash register to the floor (B) from the support surface to the automatic cash register Fixing plate Screws...
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User Manual Safe Money automatic safe FIXING INSTRUCTIONS ON THE SURFACE FIXING OF THE AUTOMATIC CASH REGISTER FROM INSIDE THE CASE TO THE FLOOR REAR TOP VIEW LEFT FRONT SIDE REFERENCE ARROW 1) Place the plate on the surface, where you want to install the automatic cash register.
User Manual Safe Money automatic safe 4. OPERATION 4.1 LOADING AND CASH REGISTER For the correct operation of the machine it is necessary to set up a cash register necessary to satisfy the customer's requests (e.g. there are some shops which provide amounts greater than €0.05 and\or €5.00, for which the correct loading of the machine will be using the minimum recommended for coins and banknotes and a larger number for the aforementioned denominations) *.
User Manual Safe Money automatic safe 4.3 MAXIMUM PAYOUT LEVEL The payout (device that manages the issue of banknotes) allows you to keep recycling up to a maximum of 70 banknotes. The banknotes that exceed the number defined in the maximum level will be sent to the stacker which, in turn, allows the management of 600 banknotes.
User Manual Safe Money automatic safe 5. MAINTENANCE 5.1 COIN FEEDER PROBLEM POSSIBLE CAUSE SOLUTION The device does not work or no Not connected correctly Make sure the device is correctly recognized coin to the hopper connected to the hopper and is closed The coins are jammed during The coin channel may be Clean the coin channel using the...
User Manual Safe Money automatic safe 5.3 COIN FEEDER STATE LED STATUS Fast flashing Bootloader mode Fast flashing during start-up Calibration Flashing x 2 Error During calibration Flashing x 3 Fraudulent action. Slow flashing idle and not enabled (SSP) Slow flashing idle and not enabled (CC2) Alternate Flashing DES Trusted Channel (CC2 DES enabled)
User Manual Safe Money automatic safe 5.4 REMOVE THE LOCKED COINS 5.4.1 Coin feeder disconnected 1. Press the handle at the base of the hopper to release the device. 2. Open the lock with the appropriate key. 3. At the same time pull the machine outwards. 5.4.2 Coin feeder coins removal 1.
User Manual Safe Money automatic safe 5.4.3 Hopper coin removal 1. Press the lever located near the coin outlet and open the lid. 2. Open the lock with the appropriate key. 3. Move the block on the back upwards 4. Push the OPEN lid backwards! 5.
User Manual Safe Money automatic safe 5.5 PAYOUT STATE 5.5.1 Errors table FLASHES DESCRIPTION ACTION NO ERROR BANKNOTE PATH OPEN Close the path of the banknotes BANKNOTE JAMMED Remove the obstruction and follow the banknote reader cleaning procedure DEVICE NOT INITIALIZED Return the device to service.
User Manual Safe Money automatic safe 5.5.2 Payout disconnection 1. Open the front door 2. Turn the protection plate 3. Open the lock with the appropriate key. 4. Press the release button. 5. Remove Payout.
User Manual Safe Money automatic safe 5.6 REMOVE LOCKED BANKNOTES 1. Remove the NV200 module by operating the silver release latch, remove the jammed banknote. 2. Close the diverter (turn 180° anticlockwise) 5.6.1 Manual emptying of banknotes 1. Close the diverter. 2.
User Manual Safe Money automatic safe 5.7 BANKNOTE COLLECTION For the collection of banknotes it is necessary to extract the appropriate cash-box below the payout form. In summary, the following steps must be performed: 1. Open the front door 2. Turn the protection plate 3.
User Manual Safe Money automatic safe 5.8 FIRMWARE UPDATE CAUTION ! The SAFEMONEY product is subject to MANDATORY upgrade! The firmware update allows the recognition of new banknotes issued by the EUROPEAN CENTRAL BANK, until the complete replacement of all denominations of banknotes in circulation. Updating the FW is also necessary to recognise the new fake banknotes on the market and to improve the functioning of readers and dispensers.
User Manual Safe Money automatic safe 5.8.2 Coin feeder cleaning Thoroughly clean the conduit that carries the coins to the rotor above. It is advisable to use a spatula with non-aggressive fibres so as not to damage the machine. Disc for coins deviation. Clean the disc and inserts with a cloth.
User Manual Safe Money automatic safe 5.9.3 Hopper sensor cleaning 1. Remove the coin exit cover 2. Remove the front panel by pulling the panel from the other to the bottom and right For the correct operation of the product, it is advisable to fully empty the machine on a weekly basis in addition to cleaning it.
User Manual Safe Money automatic safe 6. SAFEMONEY INTERFACING WITH THIRD PARTY This GUIDE describes the communication operations with the automatic SAFEMONEY distributor through the exchange of information via file. 6.1 GENERAL DESCRIPTION To speed up the interfacing time, a MANAGEMENT PANEL (see paragraph 6.3), a machine developed for Windows, is supplied together with the automatic distributor.
User Manual Safe Money automatic safe The third-party SW can, using: The dispensed.txt file, know the total dispensed by the automatic distributor. The notdispensed.txt file, know the total not dispensed by the automatic distributor. the connected.txt file, know if the distributor is connected and working properly ...
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User Manual Safe Money automatic safe PAID.TXT The “paid.txt” file is generated by the SAFEMONEY Software when the transaction has ended. It contains the total amount paid in a 9-digit formatted number. The deletion of this file must be managed by the third-party software. DISPENSED.TXT The “dispensed.txt”...
User Manual Safe Money automatic safe 6.4 SAFEMONEY MANAGEMENT PANEL After the SAFEMONEY is connected and licensed, the following main screen of the MANAGEMENT PANEL opens. Figure 1 - Start screen 6.4.1 Definition of Operator Profile Figure 2 - Home screen...
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User Manual Safe Money automatic safe At start-up, in the CONFIGURATION function, two operator profiles can be set: User and Administrator. The User Profile accesses the CHARGING function only. The Administrator Profile accesses the CHARGING, MANAGEMENT and CONFIGURATION functions. In the CONFIGURATION screen, enter the PIN (numeric code of your choice to be typed on the keyboard) for the User and Administrator profile.
User Manual Safe Money automatic safe 6.4.2 LOADING function The LOADING function can be accessed with both the User and Administrator profiles. The LOADING function allows you to perform a Banknote/Coin loading operation (if set in Configuration>Settings). To carry out the LOADING, insert the coins or banknotes into the machine and click on the END LOADING button.
User Manual Safe Money automatic safe Figure 7 - Change-Dispense- Set the denominations 6.4.3 MANAGEMENT function The MANAGEMENT function can only be accessed with the Administrator profile. The MANAGEMENT function allows you to carry out GENERAL or WITHDRAWAL operations. Among the GENERAL operations we find: Emptying Check banknotes in recycling...
User Manual Safe Money automatic safe Emptying operation. Upstream, a number of coins and banknotes have been defined in CONFIGURATION to make SAFEMONEY work. The emptying operations are: Emptying to the cash register level and Emptying everything. With the Emptying to the cash register level, the coins exceeding the set levels are emptied and the excess notes are transferred to the stacker.
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User Manual Safe Money automatic safe The Level Configuration operation allows you to set the coin cash register level, banknote and maximum banknote level. The Alert Configuration operation allows you to receive notifications when the set level is reached The PIN setting operation has already been described in paragraph 6.3.2. The operation options setting operation allows you to set the panel according to certain criteria.
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User Manual Safe Money automatic safe All information contained in this manual may be subject to change by Ditronetwork Srl without any prior notice. For any information or further details, contact the Ditronetwork Technical Assistance Service DITRONETWORK S.r.l. Registered office Address: Via F.
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