Error Codes; Charge Error; Drawer Open Error; Gauss Error - Garner TS-1 Series Operation And Installation Manual

Error Codes

Charge Error

"CHARGE ERROR" is displayed on the LCD screen. This error indicates that the TS-1
failed to charge to the determined power level necessary to successfully erase the
media in the degaussing chamber.
Action: Turn off the TS-1 for one minute and restart. (Turning off the power to the TS-1
will clear the error.) If the error repeats, have the power mains checked and also check
the TS-1 to make sure the power setting is set to match the power mains. If error
persists, call Garner Products technical support.

Drawer Open Error

The LCD displays "DRAWER OPEN". This error indicates that the Media Drawer is not
completely closed. The TS-1 continuously checks to see if the Media Drawer is closed.
If the drawer is not closed, the "DRAWER OPEN" will persist on the LCD. Once the
drawer is closed, the TS-1 will automatically continue the erase function.
Action: Check to see that drawer is seated in detent.

Gauss Error

The LCD displays "GAUSS ERROR". This error indicates the erasing field may not
have been adequate to effectively erase the media in the degaussing chamber.
Action: Turn off the TS-1 for approximately one minute. Turning off the power to the
TS-1 will clear the error. Turn the TS-1 back on and press the ERASE button. The
media in the degaussing chamber will be erased if the field is sufficient otherwise the
"Gauss Error" will persist on the LCD screen. If error persists, call Garner Products
technical support.

Overheat Error

LCD displays "OVER HEAT". This error indicates the internal temperature has risen to
a level that may be harmful to the TS-1.
Action: When the TS-1 indicates an overheat error, it will inhibit any further operation
until the TS-1 returns to an acceptable temperature. Leave the TS-1 powered on as the
chassis fan will help reduce the heat inside the TS-1. When the temperature is low
enough, the TS-1 will return to normal operation. If this error persists, call Garner
Products technical support.
TS-1 Operation and Installation Manual
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