Bose ControlSpace ESP-880A Installation Manual page 23

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The Ethernet LED is off.
The Ethernet LED is on but
cannot communicate with
processor.
Installation Guide • ControlSpace ESP-880A/880AD/1240A/1240AD
Make sure that the processor's network port is securely connected to a
computer, hub, or switch using a foiled or unshielded twisted-pair (F/
UTP) Cat 5e cable (not included).
On the ESP-880A and ESP-1240A, this is the RJ-45 Ethernet port
on the rear panel.
On the ESP-880AD and ESP-1240AD, this is the unlabeled RJ-45
port on the front panel.
Make sure that the computer's Ethernet connection is enabled. If it is
disabled, the Link LED on the computer will probably be off.
If the processor is connected to a hub or switch, make sure the Link
LED on the hub or switch is on.
If you recently connected the processor to a power outlet, wait 40
seconds to make sure that the processor is fully booted. The Power
LED should be a solid green color.
Make sure that the network settings on the TCP/IP Ethernet device you
are using on the computer are set correctly:
If you are not using a DHCP server, manually set the computer's IP
address to an unused IP address (e.g. 192.168.0.2).
The default IP subnet mask should be set to 255.255.255.0.
Open the firewall settings on the computer, and unblock all ports.
In the ControlSpace Designer software, make sure that the proper
network interface card (NIC) is selected.
If you are using an ESP-880AD or ESP-1240AD, make sure that the
front-panel and rear-panel Ethernet ports are not connected to the
same network.
Make sure that there is not another processor connected with the
same address. If you are not sure, disconnect a processor, scan for the
other processor, and then change its address. Repeat with the second
processor.
Maintenance Operations
English • 23