USER MANUAL Contents About Level Sense Pro ......1.0 ......1.1 Requirements ........1.2 In the Box ........... 1.3 Status LEDs ........1.4 Wiring Panel ........1.5 Installation ...........2.0 Installation Warning ......2.1 Mounting to Pump Discharge Pipe ... 2.2 Mounting to the Wall ......
1.0 About Level Sense Pro Level Sense Pro is a Wi-Fi based residential environmental keep a watchful eye on their property at all times. Level Sense sustained power loss, sump pit high water level, water leak(s), temperature and humidity levels.
Status LEDs The status LEDs on the Level Sense Pro provide a visual indication of the control state. The below table is a system status guide. If the four lights have a pattern not shown it is a claim code, and you should reference section 5.2.
2.0 Installation Level Sense Pro is designed for indoor installation only. The ideal mounting location is in the utility room within a few feet of the sump pump pit. Consideration should be taken to keep within range of the homes Wi-Fi router. Wi-Fi range varies based on the router and environmental conditions.
Mounting to the Wall The back side of the Level Sense Pro accepts two #6 screws. The screws are spaced at 3.375” and are mounted horizontally. Install 3.375 “ Mounting Screws HAVE A QUESTION? Send us an email: : CustomerService@SumpAlarm.Com or submit a request through our webpage: http://www.level-sense.com/pages/support...
Installing Level Sensor (Optional Accessory) The level sensor is used to help determine pump cycle frequency. This sensor is not required and only provides an approximation of water level following a calibration process. This is useful if you are unsure how often your pump runs. High water alarms are The level sensor is installed vertically on the PVC discharge pipe of the sump pump.
Wi-Fi router. The preferred method is using a process called WPS or Wi-Fi Protected Setup. The second method turns the Level Sense Pro into a hotspot which you temporarily join with a of articles on more advanced troubleshooting for WiFi Connections on the Level Sense website at: https://www.Level-Sense.Com/TroubleShooting...
Some routers require WPS to be enabled, or direct it to a particular channel (i.e. 2.4 GHz or 5 GHz). Temporarily move the Level Sense Pro control unit into close proximity of the Wi-Fi router. The Level Sense Pro will operate on battery backup to complete this step if allowed to charge for 30 minutes prior.
On the webpage at 192.168.4.1 you will provide Wi-Fi SSID (Network press the submit button. The next webpage instructs you to reset the device by pressing the RESET button on the Level Sense Pro. After restarting, the Cloud LED will pulse yellow until it connects Please note the colors from left to right as they are used later in the claim process, section 5.2.
5.0 Product Registration—Portal The Level Sense Pro is set up and managed via a cloud service called account. With an account, you can claim your device, setup alarm contacts and set alarms. Create Portal Account Using an internet browser, preferably on a laptop or desktop, navigate to the Level Sense Portal: https://www.Level-Sense.com and click on PORTAL.
Configure Device Name By default, the Level Sense Pro is named “New Sensor“ in the Portal. devices in your Portal. Update Frequency Wi-Fi data. Offline Threshold connection with your device to send out an alert. The lower the recommend a minimum of 10 minutes (or 5 times the Update Frequency).
The relay is a latching type and will maintain its state even when the power fails and after the battery has drained. The alarm relay is useful when connecting the Level Sense Pro into a home security system. Both NO and NC contacts are available for increased wiring applications.
8.0 Device and Alarm Testing The Level Sense Pro and sensors should be tested monthly to ensure proper operation. Humidity and Temperature Testing Testing for temperature and humidity sensors is done by comparing current levels in Portal with a calibrated reference. Readings of +/-3% are expected.
10.0 Password Reset To clear the Wi-Fi credentials from the Level Sense Pro, complete the following password reset steps: 11.0 Battery Warning 12.0 Service Disclaimer reserves the right to alter, amend or change information, services and...
THIS LIMITED WARRANTY CONTAINS THE STANDARD TERMS AND CONDITIONS (“TOC”) OF LEVEL SENSE. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR LEVEL SENSE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
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WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES, SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS’...
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SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF MISSOURI, WITHOUT REGARD TO THE PRINCIPLES OF CONFLICTS OF LAW. Effective date 01/01/2017 E ective date 01/11/2019 Sump Alarm, Inc. d.b.a. Level Sense Sump Alarm, Inc. d.b.a. Level Sense Phone: 314-787-8059 Phone: 314-787-8059...
14.0 Test Log Please maintain a monthly test log. This page can be replicated for additional recordings. Date Float Leak Water Temp Humidity Tested Battery Switch Switch Level Reading Reading Test EXAMPLE: Pass Pass 3 hours 72˚F 1/1/2015 Smith...
15.0 Troubleshooting There are a series of articles on more advanced troubleshooting on the Level Sense Website at https://Level-Sense.Com then click “Troubleshoot”. connectivity. Wi-Fi will not stay connected: Device out of range. Check router antennas are not blocked and router is optimally placed within house.
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