Sony BDV-E470 Operating Instructions Manual page 68

Symptom
The disc does not play.
File names are not displayed
correctly.
A disc does not start playing
from the beginning.
Playback does not start from the
resume point where you last
stopped playing.
The system starts playing the
disc automatically.
Playback stops automatically.
You cannot perform some
functions such as stop or search.
Messages do not appear on the
TV screen in the language you
want.
The language for the soundtrack/
subtitle or angles cannot be
changed.
The disc tray does not open and
you cannot remove the disc even
after you press Z.
A disc cannot be ejected and
"LOCKED" appears in the front
panel display.
68
US
Problems and solutions
• You are attempting to play a disc with a format that cannot be played back by
this system (page 72).
• The region code on the BD/DVD does not match the system.
• Moisture has condensed inside the unit and may cause damage to the lenses.
Remove the disc and leave the unit turned on for about half an hour.
• The system cannot play a recorded disc that is not correctly finalized (page 72).
• The system can only display ISO 8859-1-compliant character formats. Other
character formats may be displayed differently.
• Depending on the writing software used, the input characters may be displayed
differently.
• Resume play has been selected. Press OPTIONS and select [Play from
beginning], then press
• The title or BD/DVD menu automatically appears on the TV screen.
• The resume point may be cleared from memory depending on the disc when
– you open the disc tray.
– you disconnect the USB device.
– you play other content.
– you turn off the unit.
• The BD/DVD features an auto playback function.
• Some discs may contain an auto pause signal. While playing such a disc, the
system stops playback at the auto pause signal.
• Depending on the disc, you may not be able to perform some of the operations.
Refer to the operating instructions supplied with the disc.
• In the Setup Display, select the desired language for the on-screen display in
[OSD] in [System Settings] (page 60).
• Try using the BD's or DVD's menu.
• Multi-lingual tracks/subtitles or multi-angles are not recorded on the BD or
DVD being played.
• The BD or DVD prohibits the changing of the language for the sound track/
subtitle or angles.
• Try the following: 1 Press and hold N and Z on the unit for more than 5
seconds to open the disc tray. 2 Remove the disc. 3 Disconnect the AC power
cord (mains lead) from the wall outlet (mains), then reconnect after several
minutes.
• Contact your Sony dealer or local authorized Sony service facility.
.