Advertisement

Quick Start Guide
Alcatel would like to thank you for your purchase. We hope you will
enjoy your high-quality mobile communication experience.
For more information about your phone or to download the complete
user manual version, please visit https://us.alcatelmobile.com
BC
English - CJB2CV0TBAAA

Advertisement

Table of Contents
loading

Summary of Contents for Alcatel 5059Z

  • Page 1 Quick Start Guide Alcatel would like to thank you for your purchase. We hope you will enjoy your high-quality mobile communication experience. For more information about your phone or to download the complete user manual version, please visit https://us.alcatelmobile.com English - CJB2CV0TBAAA...
  • Page 2: Table Of Contents

    Table of Contents Your Device ..............1 Keys and Connectors .............. 1 SIM Card ..................4 Battery ..................5 Home Screen ................6 Applications ................8 Calls ................9 Placing a Call ................9 International Call ..............11 Wi-Fi Calling ................11 Contacts ..............12 Create a New Contact ............12 Make a Call from Contact List ..........12 Email ................12...
  • Page 3 Face Recognition ..............17 Safety and Use ..............18 General Information ............27 MetroPCS Information ............28 12 Month Limited Warranty..........33 Recycling Information ............33 Troubleshooting ..............33 This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on page 24 of this user guide.
  • Page 4: Your Device

    Your Device Keys and Connectors Microphone Headset Connector Front Camera LED Indicator Proximity & Light Sensor Microphone Speaker USB Type-A...
  • Page 5 Rear Camera Flash Volume Keys Power Key Recent Apps button • Touch to open a card view of applications you've worked with recently. Home button • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Now. You can get help such as getting directions and restaurant information based on the content detected on the screen.
  • Page 6 Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/Restart. Press and hold the Power key and Volume down key to • make a screenshot. • Press and hold the Power key for at least 10 seconds to force reboot.
  • Page 7: Sim Card

    SIM Card The SIM (Subscriber Identity Module) card identifies your device to the wireless network. You can't make or receive phone calls without a properly installed SIM card unless it's an emergency call (911). You don't need to power off your device before inserting or removing the SIM card.
  • Page 8: Battery

    Battery To optimize battery performance, be sure to fully charge your device before using it for the first time. 1.3.1 Charging the Device Insert the small end of the charging cable into the charge port as shown. Connect charger to power outlet Note: Please use the cable that came with your device.
  • Page 9: Home Screen

    Home Screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home key to get instant access to the Home screen. Status bar •...
  • Page 10 1.4.1 Status Bar The Status bar appears at the top of your Home screen. You will find icons indicating your device’s status and new notification alerts appear in the Status bar. Icon Status Bluetooth active ® Wi-Fi active ® Network (full signal) Network (roaming) 4G LTE data service 3G data service...
  • Page 11: Applications

    Applications 1.5.1 App List Press the Application icon from the idle screen to access the App list. 1.5.2 Add/Remove Application Add: You can touch and hold a folder, an application, or a widget to activate the Move mode and drag the item to any Home screen you prefer.
  • Page 12: Calls

    Create folders: To improve the organization of items (shortcuts or applications) on the Home screen, you can create a folder by stacking one app on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name. Wallpaper customization: You can change your wallpaper in two different ways: Touch and hold an empty area on the Home screen and then...
  • Page 13 Enter the desired number from the keyboard directly and touch place the call or select a contact from by sliding or touching tabs, then to make the call. The number you entered can be saved to Contacts by touching Create new contact or Add to a contact.
  • Page 14: International Call

    International Call To dial an international call, long press to enter “+”, then enter the international country prefix followed by the full phone number and touch Wi-Fi Calling Wi-Fi Calling can improve your coverage by allowing you to make phone calls over a Wi-Fi network (when a Wi-Fi network is available).
  • Page 15: Contacts

    Contacts Create a New Contact From the Home screen, touch Application icon , and select Contacts icon Touch to create a new contact. Enter contact’s name and other contact information. When finished, touch SAVE to Save. Make a Call from Contact List >...
  • Page 16: Messaging

    Messaging Use the messaging feature to send and receive text (SMS) and multimedia (MMS) messages. Create and Send a Message > Messaging From the Home screen, touch icon to enter. Touch to write text messages. Enter the phone number of the recipient in the bar at the top of the page or touch to add recipients.
  • Page 17: Send A Multimedia Message

    Send a Multimedia Message MMS enables you to send video clips, images, animations, slides and sounds to other compatible mobiles and e-mail addresses. An SMS will be converted to MMS automatically when media files (image, video, audio, etc.) are attached or subject or email addresses are added. To send a multimedia message, enter the recipient’s phone number in the To bar and touch the Type message bar to enter the text of the message.
  • Page 18: Accessing Files

    Accessing Files To access media files and photos saved on your device or to transfer files from your device’s SD card (sold separately) to your computer, follow these steps: To connect device to PC Use the USB cable that came with your device to connect the device to a USB port on your computer.
  • Page 19: Bluetooth

    Bluetooth ® Your device comes with Bluetooth connectivity, a wireless technology that enables a data connection between your device and a Bluetooth headset or other Bluetooth device (sold separately). 6.4.1 Connect to Bluetooth > Settings > Connected From the Home screen, touch devices.
  • Page 20: Security

    Touch Check for update and the device will search for the latest software. If software update is available, click on Download update. Once the software is downloaded, touch Install update > Install. Now your device has the latest version of the software. Security To help prevent others from using your device without your permission, activate the following security options:...
  • Page 21: Safety And Use

    Safety and Use We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. Traffic Safety Given that studies show that using a mobile device while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car...
  • Page 22 • Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
  • Page 23 Do not open or attempt to paint or repair your mobile device. Do not drop, throw or try to bend your mobile device. Do not use the mobile device if the screen is damaged, cracked or broken to avoid any injury. Use only batteries, battery chargers, and accessories which are recommended by TCL Communications Ltd.
  • Page 24 PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. Privacy Please note that you must respect the laws and regulations of your jurisdiction or other jurisdiction(s) where you will use your mobile device regarding taking photographs and recording sounds with your mobile device.
  • Page 25 • Do not burn or dispose of your phone in household garbage or store it at temperature above 60°C (140°F). Phone and battery must be disposed of in accordance with locally applicable environmental regulations. For a unibody device: Observe the following precautions: •...
  • Page 26 Chargers Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 45°C (113°F). The chargers designed for your mobile device meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.
  • Page 27 Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile device while operating can be well below the maximum value. This is because the mobile device is designed to operate at multiple power levels so as to use only the power required to reach the network.
  • Page 28 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 29 TCL Communications Ltd. You may download the source codes from http:// sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from Internet. US Information Concerning the Federal CommunicationsCommission (“FCC”)
  • Page 30: General Information

    This smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the smartphone uses. However, other wireless technologies may be used in this smartphone that have not been tested for use with hearing aids. It is important to try the different features of your smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this smartphone with your hearing aid...
  • Page 31: Metropcs Information

    • Hotline Number: In the United States, call 855-368-0829 for technical support. • Electronic labeling path: Touch Settings > System > Regulatory & Safety or press *#07#, you can find more information about labeling , such as FCC ID. On our Internet site, you will find our FAQ (Frequently Asked Questions) section.
  • Page 32 • Your serial number (IMEI) and SIM card number. If your phone has a removable battery, to locate the serial number, remove the phone from the box and remove the battery cover from the phone. The serial number is located near the bar code. It will be either 14 or 18 digits. If your phone does not have a removable battery, check the box label, back cover, or phone settings to locate the serial number.
  • Page 33 • By Phone via Automated System. Pay by credit or debit card from your MetroPCS phone by dialing 1.888.8metro8. (Convenience fee applies.) Store Payment Machine.* Accepts cash, debit or credit card • (with PIN). (Convenience fee applies.) • Over the Counter.* Pay at an Authorized Payment Location with cash, check, credit or debit card.
  • Page 34 Your device may not work if you alter its original software. This device will only operate with firmware versions that have been approved for use by MetroPCS and the device manufacturer. If unauthorized firmware is placed on the device it will not function. Hearing aid compatibility: This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.
  • Page 35 By: (a) giving us a written or electronic signature or telling us orally that you accept the MetroPCS Terms and Conditions of Service; (b) activating Service (if you are a new subscriber); (c) using your Service after your Service is activated or after you make a change or addition to your Service;...
  • Page 36: 12 Month Limited Warranty

    Customer Support at 1-855-368-0829 to request a hard copy of the warranty. Recycling Information For more information on Electronic Recycling: Visit Alcatel Electronic Recycling Program website at https:// us.alcatelmobile.com/accessibility-compliance/electronic- recycling-program/, or Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada):...
  • Page 37 • Avoid storing large amounts of data on your phone as this may affect its performance. • Update your phone's software via the Updates application. Or you can touch Settings > System > About phone > System Updates to update software. •...
  • Page 38 My phone can't connect to the internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. • Make sure that the internet access service of your SIM card is available. •...
  • Page 39 • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require an Alcatel accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number in your file.
  • Page 40 • The server centre may be swamped. Try again later. SIM card PIN locked • Contact your network operator to obtain the PUK (Personal Unblocking Key) code. I can't connect my phone to my computer • Check that your USB driver is installed properly. •...
  • Page 41 If you still cannot access your phone, apply to the authorised repair centre, but remember that it will not be regarded as warranty case. Alcatel is a trademark of Nokia and is used under license by TCL Communication Ltd.. © Copyright 2018 TCL Communication Ltd. All rights reserved TCL Communication Ltd.

Table of Contents