Troubleshooting Guide
Symptom
CheckMate™ will not turn on.
CheckMate™ turns off before 2
minutes auto shutdown.
CheckMate™ will not transfer
data to the computer.
CheckMate™ not reading probe.
Problem
Batteries not installed.
Battery voltage low.
Batteries installed incorrectly.
Battery voltage low.
Corrdata CSV is not running.
Cable is not connected properly.
No
probe
connected
CheckMate™
TROUBLESHOOTING GUIDE
CHAPTER 9
Solution
Install batteries (see Chapter 3)
Install new batteries.
Check the polarities as indicated
on the unit.
Install new batteries.
Launch Corrdata CSV from the
Start Menu. Click the Get Data
button and then OK.
Check that the cable is fully
plugged into CheckMate™ and
that the other end is fully plugged
into the 9 pin serial port on the
back of the PC.
Check
that
the
selected in Corrdata CSV is the
actual COM port to which the
CheckMate™ is connected.
to
Connect probe to CheckMate™
33
COM
port
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