Philips HD2648 User Manual page 9

guarantee & service
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you find its phone
number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
The toaster does not
work.
Bread gets stuck in the
appliance.
The toast is too dark/
too light.
Smoke comes out of
the toaster.
The mains cord is
damaged.
The bread pops up
almost immediately
without having been
toasted
Solution
Make sure the plug is properly inserted into the wall socket.
If the toaster still does not work, take it to a service centre authorised by
Philips for examination.
Unplug the appliance and let it cool down. Carefully remove the slice or
slices from the toaster. Take care not to damage the heating elements
when you remove the slice or slices of bread. Never use a metal object
for this purpose.
Check the browning setting selected for toasting. Select a lower setting
next time if your toast is too dark and a higher setting if your toast is too
light.
You have chosen a too high setting for the type of bread inserted. Push
the stop button to stop the toasting process.
If the mains cord of this appliance is damaged, you must have it
replaced by Philips, a service centre authorised by Philips or similarly
qualified persons in order to avoid a hazard.
Make sure you push down the toasting lever all the way. If the bread still
does not stay down, take the appliance to a service centre authorised by
Philips for examination.
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