Camera Kit Contents ..............................2 Other Items Required ............................. 2 How 3D Capturing Works ............................. 2 The Six Steps to Create a 3D Model ......................2 Set up the Camera ............................2 Set up the iPad ............................. 3 Connect the iPad to the Camera ......................3 Capture the Space ............................
A1458, A1459, or A1460 Capture app. Not yet released in the App Store, contact Matterport to install. How 3D Capturing Works An iPad, tripod, and camera are the three items required to capture your space in 3D. Snap the camera onto the tripod and press the power button.
This is the gear icon in the upper right corner. A menu will appear with a list of cameras and settings. Choose your Camera from the list Select your camera. It will be Matterport XXXX where XXXX is the camera’s serial number. This can be found on the sticker on the bottom of the camera.
Configure WiFi If the iPad is already connected to a WiFi network, tap the button that says “WiFi Access” and type in the network’s password. Note: For best results when capturing with WiFi access, you should also log into the app at this time. Instructions are found in the “Complete the Job”...
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Settings app. Log into the app If you do not already have a Matterport account, contact us to be invited. To log in, tap the Settings button in the upper right corner of the Capture app. Tap “Log in”. Enter your username and password and tap “Log in”...
6. Explore the Model Online When the Cloud has finished processing your model, you’ll receive an email notification that it’s ready. Click the link to start exploring. You will need to download and install the Unity plugin for your internet browser. Follow the links and directions on the screen. System Recommendations ...
No Moving Objects Make sure there are no people or pets in view of the camera while it performs a • sweep. It’s good practice to be completely out of view, in another room. Remember – if you can see the camera, the camera can see you! If a person does walk into a sweep, you may cancel it immediately with the “Cancel”...
Capture process. Charging the Camera Plug the camera in using only the power supply and cord provided by Matterport. While some precautions have been taken to protect the camera from misuse, Matterport is not responsible for damage to the unit that occurs from using other power supplies and cables.
Cleaning the Camera Lens We recommend using a small bulb-style hand air pump with a soft lens brush to remove dust. Fingerprints may be removed with camera lens cleaner and a clean microfiber cloth. Always dust the lens first, and apply the cleaner to the cloth (not directly to the lens). Be as gentle as possible to avoid scratching the lens surface.
Managing a Job Jobs List To get to the Jobs List, tap the Jobs button in the upper left of the screen. Then tap “Jobs” in the upper left corner of the menu. The job list shows all jobs you have performed on the iPad.
Complete Job Tap this button when you are done capturing. This tells the Cloud that there are no more sweeps coming, and it can go ahead and process your job into a 3D model. Once a job has been Completed, this button will change to a grey indicator of upload status. Delete Job This deletes the job off of the iPad, and is useful if you are running out of storage space on the iPad, or if you just want to clean up your list.
Troubleshooting What to Do in Most Situations If you experience a problem that prevents you from capturing, please contact us with the details. We thoroughly test our software, and want to know about any unforeseen issues. If you need to quickly return to capturing, there are two things that will generally sidestep a problem: Quit the Capture app and restart it 1.
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Some WiFi network names may include special characters that prevent the camera from recognizing it properly. If you cannot connect to a WiFi network with special characters, capture using the camera’s network (“No WiFi” option) instead. It’s taking a long time to connect to the camera ...
Check that the email notification didn’t accidentally go to your Spam folder. If it has been many hours since your job was uploaded and you still do not have a link to your model, please contact Matterport. Contact Us Matterport Inc.
Consult Matterport or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Matterport could void the user's authority to operate the equipment. Industry Canada Compliance This device complies with Industry Canada licence-exempt RSS standard(s). Operation is...
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