If You Need Help - Emerald Physics EP 200.2SE Owner's Manual

Move audio cables and AC cords away from each other.
Try different routes for the audio cables and AC cords.
Try reversing the direction of each other component's AC plug, one by one.
Overheating
Remove any external sources of heat.
Increase ventilation around the amp.

If you need help

Call Emerald Physics (770-667-5633) or your overseas dealer or distributor first.
If we determine that your Emerald physics amp needs to be returned to Emerald or an
Authorized Emerald Warranty Center for inspection and possible servicing, we will
provide the location of a warranty center near you or shipping instructions and a Return
Authorization number for its return for service
.
Before You Return Any Unit for Service
Before you send your unit to Emerald Physics you will need to obtain a specific Return
Authorization (RA) number and shipping instructions from Emerald Physics. The RA
number must be clearly marked on the outer carton. Use the original factory packing
materials and arrange adequate insurance to cover its value. You must include a copy
of your purchase receipt, since this document establishes the validity of this unit's
warranty. Warranty repairs are only performed by Emerald Physics or an Emerald
Physics authorized warranty center when your purchase receipt is from Emerald
Physics or an Emerald Physics authorized dealer or international reseller.
Units Will Be Refused by Emerald Physics under the Following Conditions:
1. Unit was sent without the Emerald Physics assigned RA number marked on the
carton.
2. Unit was sent in an unsuitable shipping carton, likely to have been damaged in
transit.
3. Unit has inadequate packing, unit likely to have been damaged in transit.
4. Unit was shipped collect for shipping charges. We do not accept collect shipments.
5. Unit was sent to an address other than the address instructed by our Technical
Department.
Note:
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