Whirlpool 63792 Series Use & Care Manual page 23

Touch screen does not take command, or takes wrong
command
Try using fingertip or fingernail. See "Display/Touch Screen"
section.
Oven door looks wavy
This is normal and will not affect performance.
Turntable will not operate
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support. See "Turntable" section.
Is the turntable support operating properly?
Remove turntable. Remove and replace turntable support.
Replace turntable. Put in 1 cup (250 mL) of water, then restart
oven. If it still is not working, contact a Sears trained repair
specialist. See back cover. Do not operate the oven without
turntable and turntable support working properly.
Turntable rotates in both directions
This is normal and depends on motor rotation at beginning of
cycle.
Display shows messages
Is the display showing an "Oven Status" screen, with a
letter/number code and instruction to inform Sears?
The oven has detected an internal problem. It has run a self-
checking program and displayed the error. Contact a Sears
trained repair specialist. See back cover.
Display shows time countdown, but oven is not
operating
Is the Kitchen Timer in use?
See "Kitchen Timer" section.
Is the Learning Mode in use?
See "Learning Mode" section.
Tones are not sounding
Are tones turned off?
See "Tones" section.
Steam is coming from the vent grille
Some steam is normal.
Fan running slower than usual
Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal
room temperature.
Cooking times seem too long
Is the cooking power set properly?
See "Cooking Power" section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than specified in the
"Microwave Oven Safety" section?
Have a qualified electrician check the electrical system in the
home.
Quartz bulb does not appear to be on
This is not unusual. See "Grill Element" section.
Is the element still working properly?
Place 2 slices of bread on the circular grill rack, place the rack
on the turntable and close the door. Program the oven using
manual or custom grill – without microwaves – for 4 minutes
(see "Grill" section). The bread should toast dark brown. If the
bread does not toast, contact a Sears trained repair
specialist. See back cover.
Radio, TV or cordless phone interference
Is the oven plugged into the same outlet?
Try a different outlet.
Is the radio or TV receiver near the oven?
Move the receiver away from the oven, or adjust the radio or
TV antenna.
Are the oven door and sealing surfaces clean?
Make sure these areas are clean.
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the oven is on.
Use a corded phone, a different frequency cordless phone or
avoid using these items during oven operation.
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