Troubleshooting - Philips 960 User Manual

Troubleshooting

Remove/reinstall the battery. Then
The phone
does not charge the phone until the battery
icon stops scrolling. Unplug from
switch on
charger and try to switch the mobile
on.
Somebody tried to use your phone
The display
but didn't know the PIN code nor
shows
BLOCKED the unblocking
Contact your service provider.
when you
switch on
This problem is related to your
The display
subscription.
shows IMSI
failure operator.
Long press power key or switch off
Your phone
the phone, check that the SIM card
doesn't return
to the idle and the battery are installed
correctly and switch it on again.
screen
code (PUK).
Contact your
The network connection is lost.
The
symbol is not Either you are in a radio shadow (in
a tunnel or between tall buildings)
displayed
or you are outside the network
coverage area. Try from another
place, try to reconnect to the
network (especially when abroad),
check that the antenna is in place if
your mobile
antenna, or contact your network
operator for assistance/information.
The display responds more slowly at
The display
very low temperatures. This is
doesn't respond
normal and does not affect the
(or the display
responds operation of the phone. Take the
phone to a warmer place and try
slowly) to key
again. In other cases please contact
presses
your phone supplier.
You might be using a charger that
Your battery
seems to over was not
phone.Make sure you always use the
heat
Philips authentic accessory shipped
with your phone.
has an external
intended for your
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