Trouble Shooting - BellSouth C500 Owner's Manual

Bellsouth corded telephone with caller id owners manual c500
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No Dial Tone/Phone Will Not
Operate
• Check all phone cords and connec-
tions. Make sure they are plugged
in securely.
• Switch out handset or telephone
line cords.
• Disconnect any other equipment that
may be attached to the phone.
Unable To Dial Out
• Make sure TONE/PULSE switch is
set correctly.
• Phone may be at the end of a long
line of phones (loop). Phone may not
be getting enough power from the
phone line. It may be necessary to
wait for a few seconds after lifting
the handset to begin dialing.
The Person On The Other End
Cannot Hear You
• Too many phones or phone devices
on the line may effect your phone's
transmission. As a guideline, more
than five (5) phones or phone
devices may overload the phone
line. Disconnect one (1) or two (2)
devices to see if that eliminates the
problem. If not, contact your local
phone company for load guidelines.

Trouble Shooting

• You may not be speaking directly
into the transmitter. Always speak
directly into the mouth piece in your
normal tone of voice.
Unable To Hear Phone Ringer
• Make sure the Ringer OFF/ON
setting is set to ON. Increase the
volume of the ring if necessary.
• Too many phone or phone devices
on a line may cause your phone to
not ring. Disconnect one (1) or two
(2) of the devices to see if the prob-
lem is eliminated. If not, contact
your local phone company for load
guide lines.
Volume Control Does Not Work
• BOOST must be activated to turn on
the additional amplification.
The PhoneBook And CID Memories
Do Not Work Or The Hands Free
Dialing Does Not Work.
• Press the MODE key to confirm the
easy mode state. If the telephone is
in EASY mode, these features will not
work. Turn off EASY mode (in Setup
Menu) if you wish to use these
features (see page 11).
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