Baxi LUNA 310 Fi Troubleshooting Manual

Baxi LUNA 310 Fi Troubleshooting Manual

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Marathon
International
Before getting started, remember...........
All BAXI LUNA boilers are tested during manufacture for correct operation and are
shipped to you factory tested for correct operation.
Most of the faults experienced on start up are field issues associated with items
external to the boiler. These are mostly simple problems, such as:
Venting installed incorrectly
Air in the system (system must be fully purged)
Air in the gas line
Undersized gas line
System not flushed (cold flush then hot flush)
Incorrect connection of external equipment
Leaks in the Heating system and pipe-work
When commissioning the boiler, only a few items need to be checked:
Inlet gas pressure (static and working inlet pressure of boiler running at
maximum output)
Maximum and minimum burner pressures
Power supply for polarity and ground
When troubleshooting BAXI LUNA boilers avoid changing parts prematurely,
assuming that the boiler component is defective. In our experience, items such as the
control PCB are changed incorrectly, when it is another component supplying false
information to it. Likewise, the pump is changed because it has stopped operating.
This is normally due to contamination from a dirty hydronic system. The pump can be
removed and cleaned; after which the heating system must be flushed and cleaned.

Get all the information before going to the job site...............

Get as much information from your customer before you go to the boiler. Model of
boiler, type of venting, type of system and layout connected to the boiler, how long has
the system been installed and is this an isolated breakdown or are they repeatedly
resetting the boiler.
Don't be afraid to ask the obvious questions! Do they know how to reset the boiler?
Just unplugging the lead and replacing it or turning the boiler off and on again will
not reset the logic board. They have to turn the switch to the "R" to restart the boiler.
Is there any water in the system? Where is the needle on the pressure gauge? This
may save an unnecessary trip to the job site.
1815 Sismet Road
Mississauga, Ontario
L4W 1P9 CANADA
phone: 800-461-4657
fax: 905-602-7422
April 2004

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Questions and answers

Robert Kwiatkowski
February 4, 2025

Hello, My ****years old Baxi Luna 310Fi is working flawlessly. But recently the unit started to discharge water through the discharge valve during the heating cycle only. I have a 5-gallon bucket which will get full of water within about three days. Please let me know if there is any solution to this problem. Thank you.

1 comments:
Mr. Anderson
February 10, 2025

A possible cause of water discharge through the discharge valve during the heating cycle in a Baxi Luna 310 Fi boiler could be excessive system pressure. This can occur if the expansion vessel is faulty or not properly charged, leading to pressure buildup that triggers the pressure relief valve to discharge water. Checking the expansion vessel pressure and recharging or replacing it if necessary may resolve the issue.

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Summary of Contents for Baxi LUNA 310 Fi

  • Page 1 BAXI LUNA 310 Fi Troubleshooting Guide Before getting started, remember……….. All BAXI LUNA boilers are tested during manufacture for correct operation and are shipped to you factory tested for correct operation. Most of the faults experienced on start up are field issues associated with items external to the boiler.
  • Page 2 BAXI LUNA 310 Fi troubleshooting guide Page 1 Fault Cause Suggested Solutions ▪ Boiler does not start No power at the Check 120 Vac at power cord outlet. ▪ no LED's lit. boiler Check if main 3.15 amp boiler fuse has blown.
  • Page 3 BAXI LUNA 310 Fi troubleshooting guide Page 2 Fault Cause Suggested Solutions Fan running, #8 (50°) Air switch not fault code flashing. operating? ▪ This may be due to excess vent outside of building. Trim vent back to wall. Moisture in air switch suction tube.
  • Page 4 Install a separate pressure-activated bypass, a buffer tank or a low loss header. ▪ BAXI recommends that only 25% inhibited propylene glycol solutions which are Whistling noise from High fire when using boiler.
  • Page 5 BAXI LUNA 310 Fi troubleshooting guide Page 4 Fault Cause Suggested Solutions ▪ Check that the flow from the hot tap is not more than 3.3 GPM (18 seconds Cold water mixing with hot to taps. to fill a 1 gallon bucket). If bucket fills faster the tap is mixing with cold water.

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