Available Accessories; Troubleshooting - Shark AZ1000 Series Owner's Manual

AVAILABLE ACCESSORIES

12" Crevice Tool
A
Clean in corners and other tight spaces or
reach baseboards and ceilings with this slim
crevice tool.
Pet Multi-Tool
B
Two tools for cleaning tough pet messes:
first, a stiff bristle brush for cleaning
stuck-on debris. Then remove the bristles
to reveal an upholstery tool for cleaning
stubborn pet hair.
Anti-Allergen Dust Brush
C
Features specially designed nylon fiber
bristles for removing fine dust and allergen
particles from the most delicate surfaces.
Onboard Motorized Pet Tool
D
Compact motorized brush powerful enough
to remove deeply embedded allergens, dirt,
and pet hair from multiple surfaces. Stores
onboard for your convenience.
Under-Appliance Wand
E
Clean under and behind hard-to-move
appliances and furniture with this adjustable
36" tool. Flip the extension piece over to
clean the underside of appliances.
NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's
configuration. To order additional accessories, visit sharkaccessories.com.
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Vacuum is not picking up debris. No suction or light suction.
A
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any
blockages found.
(Refer to Checking for Blockages section for more information.)
• If any hair, string, or carpet fibers are wrapped around the brushroll, extend cleaning time to
allow Zero-M™ technology to remove them.
– If some hair or fibers remain wrapped around brushroll after continued use, remove the
floor nozzle cover and carefully cut debris with scissors and remove from brushroll. See
B
Cleaning the Brushroll section for more information.
Vacuum lifts area rugs.
• Make sure Surface Selector switch is set to Hard Floor (setting I).
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn
edges.
• To minimize suction, refer to Suction Control section for more information.
Brushrolls do not spin.
• If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum.
C
Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum,
and turn on power.
• With the power on, recline the handle, which will automatically turn on the brushrolls.
• Ensure that the Surface Selector switch is set to Carpet (position II) for brushrolls to spin.
Vacuum turns off on its own or indicator light flashes red.
This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the
thermostat will automatically turn the suction motor off. Perform the following steps to restart
the thermostat:
D 1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.
6. Restart the unit with the Power switch.
E
For all other issues, please call Customer Service 1-800-798-7398.

TROUBLESHOOTING

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