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Troubleshooting
Power Conditioner is not providing power.
• Check to ensure that the Power Conditioner is plugged into a properly
grounded AC wall outlet. Some outlets require a wall switch to be turned on
in order to deliver power to the outlet.
• Too many devices may be plugged into the Power Conditioner, overloading
the unit and tripping the overload circuit breaker. The Power Conditioner
is not designed to handle current loads larger than 15 Amps or 1800 watts.
Try unplugging some devices and resetting the circuit breaker (see below)
located on the end of the Power Conditioner.
• To reset the circuit breaker: Wait at least 10 minutes after the circuit breaker
was tripped before attempting to reset the breaker. Press in the button
located next to the power cord on the end of the unit to reset. Power should
be restored to the outlets on the Power Conditioner.
• Your components may be plugged into a "Switched" outlet and the outlets
are not switched on. Check to ensure that the green "Switched On" light on
the top of the Power Conditioner is illuminated. If the light is not illuminated,
press the "Switched" button on top of the Power Conditioner unit until the
light is illuminated. You should now have power to all of the switched outlets.
"Protecting" light is not lit.
• Check to make sure that the Power Conditioner is plugged into a grounded
AC wall outlet. The "PureFilter" light should be lit.
• If the "Protecting" light is still not lit, the surge protection components
in the Power Conditioner may be expired or damaged. Please call Belkin
Corporation for a free replacement.
"Ground Fault" light is lit.
• If the red "Ground Fault" light is lit, this indicates that your Power
Conditioner is not plugged into a properly grounded AC outlet. Check
to make sure that the Power Conditioner is plugged into a grounded AC
wall outlet (3-prong AC outlets only. Do not use 2–3-prong adapters). The
"PureFilter" light and the "Protecting" light should be lit.
• If the "Ground Fault" light is still lit, you have a ground-wiring problem
and you should contact an electrician to properly ground the outlet.
Connecting the PureAV Power Conditioner to an improperly grounded outlet
is not safe and will void all Belkin Corporation warranties. If the outlet is
properly grounded and the "Ground Fault" light is still lit, please call Belkin
Corporation for assistance.
For all other technical questions or troubleshooting issues, please contact
Belkin Customer Service at 800-223-5546.
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