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- Page 2 * If you are having problems printing, these steps should be followed before calling, Belkin Components. Newer models of HP printers come with bi-directional software such as “status monitor” or “tool box” software, which allows you to consistently view the status of your printer. This bi-directional software requires constant communication between the computer and printer. This type of communication is not possible through most networks or printer sharing devices, and will most likely conflict with printer performance.
- Page 3 The bi-directional software for your printer has now been disabled. After restarting Windows you should be able to print properly through your printer sharing device. If you continue to have difficulty, please call Belkin Components Technical Support at (310) 898-1100 ext. 2263.