Troubleshooting - Power AirFryer Pro Elite TXG-DT10L Owner's Manual

Troubleshooting

Problem
The Power AirFryer Pro
Elite does not work
Food is not cooked
Food is not fried evenly
White smoke coming
from Unit
French fries are
not fried evenly
Fries are not crispy
Error Codes
20
P ower AirFryer Pro Elite™ | Model: TXG-DT10L
Possible Cause
1. The appliance is not plugged in.
2. You have not turned the Unit on
by setting the preparation time
and temperature
1. The Round Basket is overloaded.
2. The temperature is set too low.
1. Some foods need to be turned
during the cooking process.
1. Oil is being used.
2. Accessories have excess grease
residue from previous cooking.
1. Wrong type of potato being used.
2. Potatoes not blanched properly during
preparation.
1. Raw fries have too much water.
Display Shown
E1
E2
Solution
1. Plug power cord into wall socket.
2. Set the time and temperature.
Check that door is closed.
1. Use smaller batches for more even frying.
2. Raise the temperature and continue cooking.
1. See General Operations in this manual
on page 16.
1. Wipe down to remove excess oil.
2. Clean the Round Basket after each use.
1. Use fresh, firm potatoes.
2. Use cut sticks and pat dry to remove
excess starch.
1. Dry potato sticks properly before misting oil.
Cut sticks smaller. Add a bit more oil.
Blanch cut potatoes.
Possible Cause
Broken circuit of the thermal sensor
Short circuit of the thermal sensor
Solution
Call Customer Service
Call Customer Service