Acroprint timeQplus TQ600 User Manual
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Acroprint timeQplus TQ600 User Manual

Acroprint proximity badge/fingerprint terminal user manual
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TQ600

User Manual

Proximity Badge
Terminal
Fingerprint
Terminal

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  • Page 1: User Manual

    TQ600 User Manual Proximity Badge Terminal Fingerprint Terminal...
  • Page 3 FCC Warning: Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4 EN61000-6-1, EN55022-2006, EN55024-1998+A1:2001+A2:2003. I, the undersigned, hereby declare that the equipment specified above conforms to the above directive and standards. Raleigh, North Carolina September 15, 2008 W. Glenn Robbins All Rights Reserved. © COPYRIGHT 2008 Acroprint Time Recorder Company - II -...

  • Page 5: Table Of Contents

    Getting Started ... 1 Terminal Configurations...2 Operator Panel LEDs ...3 Menu Tree... 4 Basic Concepts ... 8 User Enrollment: Fingerprints...8 User Identification / Verification ...9 Threshold...9 User ID (PIN number) ... 11 Privilege Levels... 11 Start-up ...12 Enrolling – Fingerprint Terminals ... 13 Fingerprint Enrollment Tips ...13 Enrolling Users –...
  • Page 6 Password Verification ... 27 Enrolling – Proximity Terminals ...29 Proximity Card Enrollment... 29 Password Enrollment ... 30 Proxmity Card & Password Enrollment ... 32 Prvilege Levels ...34 Enroll w/ Privilege Level... 35 Delete User Data ...37 Options...38 System Options ... 39 Set Date and Time...
  • Page 7 Review All Attendance Records ...51 Review Individual Attendance Records ...52 Browsing Attendance Records ...53 Cleaning the TQ600... 55 Troubleshooting ... 56 Appendix... 58 USB Flash Drive Management ...58 Bell Schedule ...58 Reserve Battery (Mini-UPS)...59 Daylight Saving Time (DST) ...60 Work Codes ...61 - V -...

  • Page 9: Getting Started

    Getting Started Important! Do not attempt to service the TQ600 yourself. Opening the terminal will void the warranty. instructions in the user guide. • Do not place the terminal in direct sunlight. Bright light may significantly affect fingerprint reads or cause fingerprint verification to fail.

  • Page 10: Terminal Configurations

    Terminal Configurations The TQ600 is available with either a fingerprint sensor or a proximity badge sensor. The fingerprint sensor provides the most secure user verification as it uniquely identifies each user. The proximity (“Prox”) badge is a faster method of verifying a user since you only need place your badge near the front of the terminal for verification but security could be circumvented since a user other than the owner of the badge can use the badge.

  • Page 11: Operator Panel Leds

    2) Error Condition (Fingerprint or Badge not Enrolled) Red light shines for 2 seconds 3) Transaction (Fingerprint or Badge Read) successful Green light shines for 2 seconds Note: Contact Acroprint support if you receive any LED sequence other than those listed above. second. - 3 -...

  • Page 12: Menu Tree

    Menu Tree - 4 -...
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  • Page 16: Basic Concepts

    Basic Concepts This section contains definitions and descriptions of fingerprint identification concepts: User Enrollment: Fingerprints User Identification/Verification Threshold User ID (PIN Number) Privilege Levels Start-up The two most important functions of fingerprint identification are user enrollment and user verification. User Enrollment: Fingerprints Enrollment is the process of capturing a user’s fingerprint and storing it as a “template”...

  • Page 17: User Identification / Verification

    User Identification / Verification User identification is the process of comparing a user’s fingerprint against a fingerprint template stored in the terminal. user’s fingerprint matches a fingerprint template stored in the TQ600 the terminal will show a successful match, thus verifying the user’s identity.
  • Page 18 The threshold value is a global setting, i.e., it is set for all users. If a user has a problem with fingerprint verification due to worn fingerprints or dry skin you may need to have the user enter their User ID in order to match their fingerprint to their stored template. This is referred to as 1:1 (one to one) verification since they are specifically comparing their fingerprint to their stored template.

  • Page 19: User Id (Pin Number)

    User ID (PIN number) Before beginning fingerprint enrollment, a user is assigned a User ID number (sometimes referred to as a PIN number). This User ID number is used to recall fingerprint templates or passwords each time verification is requested. Privilege Levels Privilege levels are the levels at which users are authorized to access terminal functions.

  • Page 20: Start-Up

    Supervisor Supervisors can enroll supervisors, administrators, enrollers and users. Supervisors can delete administrators, enrollers and users. Supervisors can access all functions and change all setups. Note: If no user has administrative privileges (enroller, administrator or supervisor) in the terminal, ALL users will be enrolled with “Supervisor”...

  • Page 21: Enrolling - Fingerprint Terminals

    Enrolling – Fingerprint Terminals This chapter describes how to enroll and verify users on the TQ600. The following topics are included: Fingerprint Enrollment Tips Enrolling User Testing an Enrollment Enrolling an Auxiliary Fingerprint of User Verifying Your Identity Fingerprint Enrollment Tips It is recommended that you use your index or middle finger for enrollment.
  • Page 22 CORRECT finger positioning: Place finger flat on the sensor surface Place finger in the center of the sensor surface INCORRECT finger positioning: - 14 -...
  • Page 23 Tips for improving the quality of finger print reads: Correction Dirty or Dry Clean finger with moisturizing soap or wipe with a Finger pre-moisturized preferably, enriched to hydrate the skin) enough The user should place finger firmly and flat on the pressure sensor surface.

  • Page 24: Enrolling Users - Fingerprint Terminals

    Enrolling Users – Fingerprint Terminals After configuring the TQ600 you are ready to enroll users. If there are no users on the system all users will have a privilege level of supervisor, if an administrator (Admin) is enrolled on the system they will be the only one allowed to enroll a new user.

  • Page 25: Fingerprint Enrollment

    Fingerprint Enrollment Notes on Buttons: F1 = ESC, use to back up in the menu or quit F2 = ▲, use to scroll up in the menu F3 = ▼, use to scroll down in the menu F4= OK, use to select a menu item Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK].
  • Page 26 Note: The User ID (PIN number) is a 5 digit number. If you input less than 5 digits the terminal pads the User ID with 0’s in front of the User ID, i.e., if you enter 11 the User ID 00011 is displayed on the terminal.

  • Page 27: Testing A Fingerprint Enrollment

    Testing a Fingerprint Enrollment Ask the user to place their finger on the fingerprint sensor. If the test was successful the enrollment is complete. If the terminal cannot read the fingerprint or if several attempts are required for the terminal to verify the fingerprint, the user should try 1:1 verification (refer to page 25).

  • Page 28: Password Enrollment

    Password Enrollment Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. displayed, select “Enroll Pwd”, press [OK]. The following screen is displayed: Press [OK] to enroll new user, the following screen is displayed: 3) Note: The next available User ID is displayed. Press [OK] to choose this ID or enter a User ID (range is 1 to 65534) &...
  • Page 29 4) Input the password and affirm: Input Pwd ***** Pwd Affirm ***** 5) Press [OK], the following screen is displayed: New Enroll 6) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to continue Password enrollment. New Enroll Note: 00006-P 00006-P “-P”...

  • Page 30: Fingerprint & Password

    Fingerprint & Password Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods will be displayed, select “FP & Pwd”, press [OK]. The following screen is displayed: 2) Press [OK], the following appears: 3) Press [OK], the following appears: FP &...
  • Page 31 4) If the test is successful three times in a row, the following appears: Input Pwd ***** 5) Input your password, the following appears: Input Pwd ***** Pwd Affirm ***** 6) Input the password again, press [OK], the following appears: New Enroll Note: 0000-0P;...

  • Page 32: User Verification Types

    User Verification Types Fingerprint Verification There are (3) fingerprint verification (“authentication”) types: 1:1 Verification (“One to One” Verification) In this mode, a user enters their 5-digit User ID and takes a fingerprint reading. The TQ600 compares their fingerprint to the fingerprint template of the User ID that was entered, thus a 1:1 comparison.
  • Page 33 2) Press [OK] and the following appears: FP Verify 3) It continues If the test is successful, the following appears: Verify 4) If your identity cannot be verified, you are prompted to try again, the following appears: 1:1 FP Match It continues for about 0.5 seconds then returns to the start-up window.
  • Page 34 1:N Verification (“One to Many” Verification) In this mode, a user simply takes a fingerprint reading. The TQ600 compares their fingerprint to all of the fingerprint templates stored in the terminal. verification. The verification time is dependent on the number of fingerprint templates stored in the terminal.

  • Page 35: Password Verification

    Password Verification A password 1 to 5 digits long is used to validate authentication. Password verification can be used in special cases, i.e., when all of a user’s fingerprints are damaged. This method of verification does not provide the security of biometric identification and should only be used when absolutely necessary.
  • Page 36 4) If the password cannot be verified, the following appears: Pwd Affirm Error Pwd. - 28 -...

  • Page 37: Enrolling - Proximity Terminals

    Enrolling – Proximity Terminals This chapter describes how to enroll users on the TQ600P. Proximity Card Enrollment Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. The following screen is displayed: 2) Select “Reg RFID”, press [OK]. The following screen is displayed: Enter a User ID (PIN number) and scan a proximity badge that hasn’t been assigned to any users.

  • Page 38: Password Enrollment

    4) Press [OK] to complete the enrollment. The following screen appears: 5) Press [OK] to save enrollment. Press [ESC] to cancel the new enrollment. Password Enrollment Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. displayed, choose “Enroll Pwd”, press [OK]. screen is displayed: New Enroll 00010-C...
  • Page 39 The next available User ID is displayed. choose this ID or enter a User ID (range is 1 to 65534) & press [OK]. The following screen is displayed: Input Pwd_ 3) Input the password and affirm: Input Pwd ***** Pwd Affirm ***** 4) Press [OK], the following screen is displayed: New Enroll 5) Press [OK].

  • Page 40: Proxmity Card & Password Enrollment

    Proximity Card & Password Enrollment Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. displayed, select “Reg Card&Pwd”, press [OK]. The following screen is displayed: 2) Enter a User ID (PIN number) and scan a proximity badge that hasn’t been assigned to any users.
  • Page 41 4) Input your password, press [OK], the following appears: CARD: 0015416415 Input Pwd ***** Pwd Affirm _ 5) Affirm your password, press [OK], the following appears: New Enroll 6) Press [OK] to save. Press [ESC] to cancel the enrollment. New Enroll Note: 00006-P 00008-P “-P”...

  • Page 42: Prvilege Levels

    Prvilege Levels The TQ600 has four user privilege levels: User, Enroller, Admin (administrator) and Supervisor. Users are people whose identity must be verified to record time such as punching in/out or the time spent working on a job or working in specific departments. Enrollers enrollers and users.

  • Page 43: Enroll W/ Privilege Level

    Enroll w/ Privilege Level Important! Until you enroll a user with at least Administrator privileges, all users will automatically be entered with Supervisor privileges even if they were entered as users. In order to prevent unauthorized personnel from making changes to the TQ600 you should enroll a user with Administrator password security.
  • Page 44 3) Select “Enroll Admin”, press [OK], the following appears: Enroll Admin ►Enroll FP 4) You can enroll an employee with (3) possible levels of terminal privileges: (1) “Supervisor”, (2) “Admin” or (3) “Enroller”. Enroll Pwd FP & Pwd - 36 -...

  • Page 45: Delete User Data

    Delete User Data 1) Press [MENU], the following appears: Menu ►User Manage Options PenDrive Mng Select “User Manage”, press [OK], the following appears: User Manage Enroll User Enroll Admin ►Delete 3) Select “Delete”, press [OK], input the User ID, press [OK] to confirm, follow the prompts to delete user.

  • Page 46: Options

    Options Press [MENU] and verify your identity. The following appears: Menu User Manage ►Options PenDrive Mng Select “Options”, press [OK], the following appears: Options ►System Opt Power Mng Comm Opt ---------------------------- Log Opt Auto Test The following topics are reviewed in this section: System Options, Power Management, Communication Options, Log Options and Auto Test.

  • Page 47: System Options

    System Options Select “System Opt”, press [OK], the following appears: The System Options are: Date & Time, Time Format, Language, Display Format and Advanced Options. Set Date & Time Select “Date Time”, press [OK] the following appears: To change the date & time, input the correct date, press [▲/▼], enter the time and press [OK].

  • Page 48: Changing The Time Format

    Changing the Time Format Select “Time Fmt”, press [OK], press [▲/▼] to change between 12 Hour and 24 Hour Format. Changing the Language Select “Language”, press [OK], press [▲/▼] to select the language (the default language is English), press [OK]. Press [ESC] to exit system options.

  • Page 49: Changing The Date Format

    Changing the Date Format Select “Fmt YY-MM-DD”, press [OK], press [▲/▼] to select the date and time format, press [OK]. There are ten formats: YY-MM-DD, YY/MM/DD, YY.MM.DD, MM-DD-YY, MM/DD/YY, DD/MM/YY, DD.MM.YY, YYYYMMDD. E.g.: YY/MM/DD format (left) change to YY-MM-DD format (right) Welcome 17:37 08/06/18...

  • Page 50: Advanced Options

    Advanced Options Select “Adv Option”, press [OK], the following appears: Press [▲/▼] to scroll up or down to select the option. Reset Opts.: Restore all setup values to factory defaults. Delete AttLogs: Delete all transaction logs. Clear All Data: Delete all users and logs. (Note: You will lose all information stored on the terminal.) Clr Admin Pri: Change all privilege levels to User.
  • Page 51 Match Thr: Set the fingerprint match threshold level. threshold value can be set 0 – 75 (default is 35). See Table 1-1. Mst Input ID: Turns 1:1 (one to one) fingerprint verification on or off. 1:1 Thr: The minimum fingerprint read correlation needed to achieve a positive match for 1:1 verification.

  • Page 52: Power Manager

    Power Manager Select “Power Mng”, press [OK], the following appears: Shutdown: Set a time the terminal will automatically turn off. The terminal can be turned on again with the power button. Select Shutdown, press [OK], the following appears: Press [OK] and enter the time the unit will shut off. After setting the shutdown time, press [ESC] and then [OK] to save the settings.
  • Page 53 Sleep: Set a time the terminal will go into sleep mode. Pressing any button will awaken the terminal. Idle: Select “SLP” or “OFF” for the Idle mode. “SLP” – Sleep mode allows the terminal to be awakened by pressing any key. “OFF” - Turns the unit off and the power button must be pressed to turn the unit on.

  • Page 54: Communication Options

    Communication Options Select “Comm Opt”, press [OK], the following appears: TQ600 fully communications. Baud Rate: The baud rate may be set to 9600, 19200 38400, 57600 & 115200. Dev Num: The terminal’s unique Device Number, the range is 1 to 255. IP Addr: Defaults to IP address 192.168.1.201 Net Speed: The default Net Speed is “AUTO”, the other options are 10M-F, 10M-H, 100M-F and 100M-H.

  • Page 55: Log Options

    NetMask: The default Net Mask is 255.255.255.0 Gateway: The default gateway is 0.0.0.0 Ethernet: Turn Ethernet connectivity on or off. RS232: Turn RS232 connectivity on or off. RS485: Not Supported USB: Turn USB connectivity on or off. Note: This is a serial connection established via USB cable.

  • Page 56: Auto Test

    Alm AttLog: An alarm will sound when the logs are full. The set number is the remaining log capacity before the logs are full, set from 0-99. ReCheck Min: Set the number of minutes before another punch is accepted by the terminal. If a punch occurs within the ReCheck Minutes, the punch will not be logged.

  • Page 57: System Information

    System Information System Information allows review of the terminal information. Press [Menu], select “Sys Info”, press [OK], the following appears: User Cnt: The number of enrolled users. FP Cnt: The number of enrolled fingerprints. Att log: The number of punches stored in the system. Admin Cnt: The number of users enrolled with Supervisor, Admin and Enroller privledges.
  • Page 58 Dev Info: Terminal information (see below) Users (100): 100: Proximity Terminal: Maximum number of users (100 X 100 = 10,000). FPCnt (100): 15: Biometric Terminal: Maximum number of fingerprints (15 X 100 = 1,500). AttLog (10k): 5: Maximum number of transaction (5 X 10,000 = 50,000).

  • Page 59: View Time And Attendance Records

    View Time and Attendance Records Time & attendance records stored inside the terminal can be reviewed. Review All Attendance Records 1) Press [MENU], select “User Manage”, press [OK], select “Browse AttLogs”, press [OK] and the following appears: Press [OK] with User ID as “00000” and all terminal attendance records will be displayed.

  • Page 60: Review Individual Attendance Records

    Review Individual Attendance Records 1) Press [MENU], select “User Manage”, press [OK], select “Browse AttLogs”, press [OK] and the following appears: 2) Enter User ID (“00014 for example), press [OK] and the individual attendance records will be displayed. Scroll through the records using [▲▼].

  • Page 61: Browsing Attendance Records

    Browsing Attendance Records The table below details additional commands for browsing attendance records: Description ▲ Scrolls display content up ▼ Scrolls display content down Scrolls display content left Scrolls display content right Restores right and left scrolling to initial position Move up a line Move down a line down Toggles between compact...
  • Page 62 Toggle between and Large fonts. Scrolls to the newest record Scrolls to the oldest record Small 00014 2006-5 27 08:30 12:10 13:20 18:08 26 08:46 12:15 13:25 18:23 18:55 22:20 25 08:53 12:07 13:19 18:23 Small Font 27 08:30 12:10 13:20 18:08 26 08:46 12:15 13:25 18:23...

  • Page 63: Cleaning The Tq600

    Cleaning the TQ600 1. Cleaning the Keypad and Display Use a soft damp cloth to remove dirt. Wipe dry. 2. Cleaning the Optical Sensor Clean the optical sensor as follows: (1) Use a can of compressed air to blow off any loose dust or dirt particles on the sensor.

  • Page 64: Troubleshooting

    Troubleshooting Q: Fingerprint cannot be verified. A: Possible Causes: The following conditions could result in a failed read. 1) Fingerprint is damaged or smooth 2) Finger is dry Correction: Use 1:1 matching (see page 21). Moisturize finger. Enroll a different fingerprint. Q: Terminal fails to communicate.
  • Page 65 4) Damaged chip on PCB Correction: 1) Clean sensor (see Cleaning instructions, Chapter 10) 2) Contact dealer or Acroprint for replacement of the prism. 3) Contact dealer or Acroprint. 4) Contact dealer or Acroprint. Q: The terminal is communicating, but the attendance records are not correct in the system.

  • Page 66: Appendix

    USB Flash Drive Management Not available at this time. Bell Schedule The TQ600 has a bell signal that can be programmed for different times during the day. The bell schedule and bell duration can be set based on user requirements. A total of 20 bell schedules can be set. The TQ600 has an internal electronic bell, see Chapter 5, “Power Manage”.

  • Page 67: Reserve Battery (Mini-Ups)

    In order for the TQ600 to function during power interruptions an optional 12V Mini-UPS (p/n 74-0169-000) is available. Contact your dealer or Acroprint to purchase. UPS Operational State: The UPS remains idle as long as AC Power is available but will automatically supply power to the TQ600 the instant AC Power is interrupted.

  • Page 68: Daylight Saving Time (Dst)

    batteries at least once every three months in order to maintain 50% of the rated capacity of the battery. Keep the batteries away from chemicals and heat sources. Warning: Batteries may leak, overheat, catch fire or explode if you don’t follow proper safety &...

  • Page 69: Work Codes

    Work Codes Not available at this time. - 61 -...
  • Page 70 2. The fingerprint points cannot be used to create a fingerprint image. 3. Acroprint will not be liable for any direct or the indirect damages resulting from the use or inability to use our equipment. 4. If you have a question about privacy concerning the use of our equipment you should have your employer contact Acroprint.
  • Page 71 06-0386-000 Revision A...

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