Troubleshooting - Closed Loop CLOey Operating Manual

Troubleshooting

The following gives some answers to the most common concerns while using the Organic Food
Composter. If any problem persists after trying these suggestions, you should contact Closed Loop
Service before continuing.
Issues
The power indicator continues
to blink
The check lamp continues to blink
and warning alarm sounds even
during normal operation
The power, Operating and Power
Save Indicators continue to blink
The power, Operating Indicators
continue to blink, and the paddles
turn even while the lid is open.
The unit will not start
The unit makes a loud grinding noise
Composting takes too long
Odour is released from the
exhaust hose
Water drops form on the inside
of the lid
Possible Cause
The lid may not be closed properly
Something is preventing the paddles
from rotating, eg the contents may be
too dry, or there may be large objects
in the tank.
The heating system may be
malfunctioning.
There may be an electronic or
sensor failure.
There may not be power to the unit.
The lid may not be closed properly
Large pieces of food scraps may
be scraping on the inner surface of
the tank.
The exhaust hose may be clogged
The exhaust fan may not be working
The heating system may be out
of order
The exhaust hose may be clogged.
The exhaust hose may be loose,
or the lid may not be secured
The exhaust hose and vents may be
clogged
The contents of the tank may be
too wet
The exhaust fan may not be working
Solution
Close the lid firmly
Turn the unit off, open the lid and
either add some water, or remove
the large objects.
Contact Closed Loop Service
Contact Closed Loop Service
Check the unit is plugged in and
the switch is on
Close the lid firmly
Turn the unit off, open the lid and
remove any large pieces. Cut
them into smaller pieces before
replacing.
Check the interior exhaust vent
and clear if necessary
Contact Closed Loop Service
Contact Closed Loop Service
Check the hose and clear
if necessary
Hook up the hose firmly to
the unit. Use silicone sealant
if necessary.
Check the hose is clear and
sloping downwards along its entire
length
Do not place any more food
in the unit for 1–2 days
Contact Closed Loop Service
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