Belkin N1 WIRELESS ROUTER P75170EI User Manual
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Belkin N1 WIRELESS ROUTER P75170EI User Manual

Belkin N1 WIRELESS ROUTER P75170EI User Manual

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Belkin Ltd.
Express Business Park
Shipton Way, Rushden
NN10 6GL, United
Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk,
Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
© 2006 Belkin Corporation. All rights reserved. All trade names are registered trademarks of respective
manufacturers listed. Mac, Mac OS, Apple, and AirPort are trademarks of Apple Computer, Inc.,
registered in the U.S. and other countries.
N1 Wireless
Router
Belkin GmbH
Hanebergstrasse 2
80637 Munich
Germany
+49 (0) 89 143405 0
+49 (0) 89 143405 100 fax
Belkin SAS
130 rue de Silly
92100 Boulogne-
Billancourt, France
+33 (0) 1 41 03 14 40
+33 (0) 1 41 31 01 72 fax
Belkin Iberia
Avda. Cerro del Aguila 3
28700 San Sebastián de
los Reyes, Spain
+34 9 16 25 80 00
+34 9 02 02 00 34 fax
Belkin Nordic
Knarrarnäsgatan 7
164 40 Kista
Sweden
+46 (0) 8 5229 1870
+46 (0) 8 5229 1874 fax
P75170ei

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Summary of Contents for Belkin N1 WIRELESS ROUTER P75170EI

  • Page 1 +31 (0) 20 654 7349 fax +33 (0) 1 41 31 01 72 fax © 2006 Belkin Corporation. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. Mac, Mac OS, Apple, and AirPort are trademarks of Apple Computer, Inc., registered in the U.S.
  • Page 2 N1 Wireless Router User Manual F5D8231-4ei...

  • Page 4: Table Of Contents

    1. Introduction ........1 Advantages of a Wireless Network .

  • Page 5: Introduction

    “Placement of your Wireless Networking Hardware for Optimal Performance” on the next page. By following our simple setup instructions you will be able to use your Belkin Home Network to: • Share one high-speed Internet connection with all the computers in your home •...
  • Page 6 Belkin’s N1 MIMO helps traffic move at the speed limit and opens more lanes—to become the superhighway in this example.

  • Page 7: Placement Of Your N1 Wireless Router

    To achieve the best wireless network coverage for your “wireless clients” (i.e., computers enabled by Belkin Wireless Notebook Network Cards, Wireless Desktop Network Cards, and Wireless USB Adapters): •...
  • Page 8 Introduction Avoid Obstacles and Interference Avoid placing your Router near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit wireless communication include: • Refrigerators • Washers and/or dryers • Metal cabinets • Large aquariums •...
  • Page 9 • For Belkin wireless networking products, use the detailed Site Survey and wireless channel information included with your wireless network card. See your network card’s user guide for more information.
  • Page 10 Introduction For more information regarding our networking products, visit our website at www.belkin.com/networking or call Belkin Technical Support at: Country Number AUSTRIA 08 - 20 20 07 66 23 900 04 06 CZECH REPUBLIC DENMARK 701 22 403 FINLAND 00800 - 22 35 54 60...

  • Page 11: Product Overview

    In minutes you will be able to share your Internet connection and network your computers. The following is a list of features that make your new Belkin N1 Wireless Router an ideal solution for your home or small office network.

  • Page 12: Product Overview

    IP addresses to each computer automatically so there is no need for a complicated networking setup. Setup Assistant The Setup Assistant, second generation of Belkin’s renowned Easy Install Wizard, takes the guesswork out of setting up your Router. This automatic software determines your network settings for you and sets up the Router for connection to your Internet Service Provider (ISP).

  • Page 13: Mac Address Filtering

    Product Overview Integrated N1 Wireless Access Point N1 MIMO is an exciting new wireless technology based on the draft IEEE 802.11n specification. It employs MIMO (Multiple Input Multiple Output) smart-antenna technology that achieves data rates of up to 300Mbps.* Actual throughput is typically lower than the connected data rate and will vary depending on your networking environment.

  • Page 14: Knowing Your Router

    Knowing your Router Package Contents • Belkin N1 Wireless Router • Quick Installation Guide • Belkin Setup Assistant Software CD • RJ45 Ethernet Networking Cable • Power Supply • User Manual • Network Status Display Guide • Wireless Security Setup Guide System Requirements •...
  • Page 15 Knowing your Router Knowing your Router The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better organization and utility. The Network Status Display is easily visible on the FRONT of the Router to provide you with information about network activity and status.
  • Page 16 Knowing your Router D. Router/Power Status When you apply power to the Router or restart it, a short period of time elapses while the Router boots up. During this time, the “router” icon blinks. When the Router has completely booted up, the “router” icon becomes a solid light, indicating the Router is ready for use.
  • Page 17 Knowing your Router Knowing your Router H. Connections to Wired Computers Connect your wired (non-wireless) computers to these ports. These ports are RJ45, 10/100 auto-negotiation, auto-uplinking ports for standard UTP category 5 or 6 Ethernet cable. The ports are labeled 1 through 4, with onboard LEDs on the connectors. Connection to Modem This port is for connection to your cable or DSL modem.
  • Page 18 Knowing your Router Reset Button The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button.

  • Page 19: Connecting And Configuring Your Router

    RJ45 Ethernet port on it. Setup Assistant Belkin has provided our Setup Assistant software to make installing your Router a simple and easy task. You can use it to get your Router up and running in minutes. The Setup Assistant requires that your...
  • Page 20 Connecting and Configuring your Router Step 1 Hardware Connections – Follow the Quick Installa- tion Guide (QIG) �������� ������ ����� Unplug your modem’s power cord. Put the Router next to the modem. Raise the Router’s antennas. Locate the networking cable that connects your modem and computer.
  • Page 21 Connecting and Configuring your Router Connecting and Configuring your Router Step 2 Set Up the Router – Run the Setup Assistant Soft- ware IMPORTANT: Run the Setup Assistant from the computer that is directly connected to the Router from Step 1 – B. Shut down any programs that are running on your computer at this time.
  • Page 22 Connecting and Configuring your Router Confirmation Screen Verify that you have completed all QIG steps by checking the box to the right of the arrow. Click “Next” to continue. Progress Screen Setup Assistant will show you a progress screen each time a step in the setup has been completed.
  • Page 23 Connecting and Configuring your Router Connecting and Configuring your Router Verifying Hardware Connections The Setup Assistant will now verify your hardware connection. Naming your Wireless Network The Setup Assistant will display the default wireless network name or Service Set Identifier (SSID). This is the name of your wireless network to which your computers or devices with wireless network...
  • Page 24 Connecting and Configuring your Router Requesting Internet Account Info (if needed) If your Internet account requires a login and password, you will be prompted with a screen similar to the one on the left. Select your country or ISP from the drop-down boxes.
  • Page 25 Assistant will now check your connection to the Internet. Congratulations You have finished installing your new Belkin Router. You will see the Congratulations screen when your Router can connect to the Internet. You can begin surfing by opening your browser and going to any website.
  • Page 26 Connecting and Configuring your Router Optional: Assistance Connecting Other Computers This optional step will help you to connect additional wired and wireless computers to your network. Follow the on-screen instructions. Congratulations Once you have verified that your other wired and wireless computers are properly connected, your network is set up and working.

  • Page 27: Alternate Setup Method

    Alternate Setup Method Alternate Setup Method Step 1 Hardware Connections – Follow the Quick Installation Guide (QIG) See the QIG or Step 1: Hardware Connections from the previous section. Step 2 Set your Computer’s Network Settings to Work with a DHCP Server See the section in this User Manual called “Manually Configuring Network Settings”...
  • Page 28 Alternate Setup Method Logging into the Router You will see the Router’s home page in your browser window. The home page is visible to any user who wants to see it. To make any changes to the Router’s settings, you have to log in. Clicking the “Login”...
  • Page 29 Alternate Setup Method Alternate Setup Method (10) Quick-Navigation Links You can go directly to any of the Router’s advanced UI pages by clicking directly on these links. The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find.
  • Page 30 Alternate Setup Method Login/Logout Button This button enables you to log in and out of the Router with the press of one button. When you are logged into the Router, this button will change to read “Logout”. Logging into the Router will take you to a separate login page where you will need to enter a password.
  • Page 31 Alternate Setup Method Alternate Setup Method Step 4 Configuring your Router for Connection to your Inter- net Service Provider (ISP) The “Internet/WAN” tab is where you will set up your Router to connect to your Internet Service Provider (ISP). The Router is capable of connecting to virtually any ISP’s system provided you have correctly configured the Router’s settings for your ISP’s connection type.
  • Page 32 Alternate Setup Method Setting your Connection Type From the “Connection Type” page, you can select the type of connection you use. Select the type of connection you use by clicking the button next to your connection type and then clicking “Next”...
  • Page 33 Alternate Setup Method Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Dynamic IP A dynamic connection type is the most common connection type found with cable modems. Setting the connection type to “dynamic” in many cases is enough to complete the connection to your ISP.
  • Page 34 Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Static A static IP address connection type is less common than other connection types. If your ISP uses static IP addressing, you will need your IP address, subnet mask, and ISP gateway address. This information is available from your ISP or on the paperwork that your ISP left with you.
  • Page 35 Alternate Setup Method Alternate Setup Method Setting your ISP Connection Type to PPPoE Most DSL providers use PPPoE as the connection type. If you use a DSL modem to connect to the Internet, your ISP may use PPPoE to log you into the service. If you have an Internet connection in your home or small office that doesn’t require a modem, you may also use PPPoE.
  • Page 36 Alternate Setup Method User Name This space is provided to type in your user name that was assigned by your ISP. Password Type in your password and retype it into the “Retype Password” box to confirm it. Service Name A service name is rarely required by an ISP. If you are not sure if your ISP requires a service name, leave this blank.
  • Page 37 Alternate Setup Method Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Point-to-Point Tunneling Protocol (PPTP) [European Countries Only]. Some ISPs require a connection using PPTP protocol, a type of connection most common in European countries. This sets up a direct connection to the ISP’s system.
  • Page 38 Alternate Setup Method My Subnet Mask Provided by your ISP. Enter the IP address here. Connection ID (optional) Provided by your ISP. If your ISP did not give you a connection ID, leave this blank. Disconnect after X... The “Disconnect” feature is used to automatically disconnect the Router from your ISP when there is no activity for a specified period of time.
  • Page 39 Alternate Setup Method Alternate Setup Method Setting your Connection Type if you are a Telstra [Australia Only]. Your user name and password are provided to you by Telstra BigPond. Enter this information below. Choosing your state from the drop-down menu IP address.
  • Page 40 Setting Custom Domain Name Server (DNS) Settings A “Domain Name Server” is a server located on the Internet that translates Universal Resource Locaters (URLs) like “www.belkin.com” to IP addresses. Many Internet Service Providers (ISPs) do not require you to enter this information into the Router. The “Automatic from ISP”...

  • Page 41: Cloning Your Mac Address

    When you install the Router, its own MAC address will be “seen” by the ISP and may cause the connection not to work. Belkin has provided the ability to clone (copy) the MAC address of the computer into the Router.

  • Page 42: Using The Web-Based Advanced User Interface

    Using the Web-Based Advanced User Interface Using your Internet browser, you can access the Router’s Web-Based Advanced User Interface. In your browser, type “192.168.2.1” (do not type in anything else such as “http://” or “www”) then press the “Enter” key. You will see the Router’s home page in your browser window.

  • Page 43: Changing Lan Settings

    Subnet Mask There is no need to change the subnet mask. This is a unique, advanced feature of your Belkin Router. It is possible to change the subnet mask if necessary; however, do NOT make changes to the subnet mask unless you have a specific reason to do so. The...
  • Page 44 IP address to change. Local Domain Name The default setting is “Belkin”. You can set a local domain name (network name) for your network. There is no need to change this setting unless you have a specific advanced need to do so.

  • Page 45: Viewing The Dhcp Client List Page

    Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Viewing the DHCP Client List Page You can view a list of the computers (known as clients), which are connected to your network. You are able to view the IP address the computer, the host name one), and the MAC address card (NIC).
  • Page 46 To identify your wireless network, a name called the SSID is used. The SSID is your network name. The default network name of the Router is “Belkin N1 Wireless” followed by six digits that are unique to your Router. Your network name will look something like “Belkin_N1_Wireless_123456”.
  • Page 47 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Changing the Wireless Channel There are a number of operating channels from which you can choose—in the United States, there are 11 and in the United Kingdom (and most of Europe), there are 13. In a small number of other countries, there are other channel requirements.
  • Page 48 Using the Web-Based Advanced User Interface Using the Bandwidth Switch This switch allows you to set the Router’s wireless bandwidth modes. There are several modes available: 20MHz only Setting the Router to this mode allows only 20MHz operation. This mode is compatible with N1, draft 802.11n-, 802.11g-, and 802.11b-compliant devices, but will limit N1, draft 802.11n-compliant devices’...
  • Page 49 802.11g or 802.11b traffic in the operating environment. Use protected mode if your network consists of a mix of Belkin N1 Wireless Cards and 802.11g or 802.11b cards on your network. If you are in an environment that includes little to no 802.11g or 802.11b wireless network traffic, you will achieve the best N1 wireless...
  • Page 50 You also need to ensure that all your wireless client cards/adapters support WPA2, and that you have downloaded and installed the latest driver. Most of the Belkin wireless cards have driver updates available for download from the Belkin support site: www.belkin.com/networking.
  • Page 51 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Setting WPA/WPA2-Personal (PSK) Like WPA security, WPA2 is available in both WPA2-Personal (PSK) mode and WPA2-Enterprise (RADIUS) mode. Typically, WPA2- Personal (PSK) is the mode that will be used in a home environment, while WPA2-Enterprise (RADIUS) is implemented in a business environment where an external radius server distributes the network key to the clients automatically.

  • Page 52: Setting Wpa Security

    Using the Web-Based Advanced User Interface IMPORTANT: Make sure your wireless computers are updated to work with WPA2 and have the correct settings to get proper connection to the Router. Setting WPA Security Note: To use WPA security, your wireless network cards must be equipped with software that supports WPA.
  • Page 53 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Setting WPA-PSK From the “Security Mode” drop-down menu, select “WPA-PSK (no server)”. For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. Enter your pre-shared key.

  • Page 54: Setting Wep Encryption

    Using the Web-Based Advanced User Interface Setting WEP Encryption Note to Mac users: The “Passphrase” option will not operate with Apple AirPort . To configure encryption for your Mac computer, set the ® ® encryption using the manual method described in the next section. Select “128-bit WEP”...
  • Page 55 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Using a Hexadecimal Key A hexadecimal key is a mixture of numbers and letters from A–F and 0–9. 64-bit keys are 10 digits long and can be divided into five two-digit numbers.

  • Page 56: Using The Access Point Mode

    Using the Web-Based Advanced User Interface Using the Access Point Mode Note: This advanced feature should be employed by advanced users only. The Router can be configured to work as a wireless network access point. Using this mode will defeat the NAT IP sharing feature and DHCP server.

  • Page 57: Setting Mac Address Control

    Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Setting MAC Address Control The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the wireless network. Note: This list applies only to wireless computers. This list can be configured so any computer attempting to access the wireless network that is not specified in the filter list will be denied access.
  • Page 58 Using the Web-Based Advanced User Interface Setting up an Allow Access List Select the “Allow” radio button computers allowed to connect to the wireless network. Next, in the “MAC Address” field that is blank MAC address of the wireless computer you want to be able to access the wireless network, then click “<<Add”...

  • Page 59: Configuring The Firewall

    Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Configuring the Firewall Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including: • IP Spoofing • Land Attack Ping of Death (PoD) •...
  • Page 60 Using the Web-Based Advanced User Interface Configuring Internal Forwarding Settings The Virtual Servers function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your internal network. Since your internal computers are protected by a firewall, computers outside your network (over the Internet) cannot get to them because they cannot be “seen”.
  • Page 61 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Setting Client IP Filters The Router can be configured to restrict access to the Internet, e-mail, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers.
  • Page 62 Using the Web-Based Advanced User Interface Enabling the Demilitarized Zone (DMZ) The DMZ feature allows you to specify one computer on your network to be placed outside of the firewall. This may be necessary if the firewall is causing problems with an application such as a game or video conferencing application.

  • Page 63: Using Dynamic Dns

    Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Using Dynamic DNS The Dynamic DNS service allows you to alias a dynamic IP address to a static host name in any of the many domains DynDNS.org offers, allowing your network computers to be more easily accessed from various locations on the Internet.

  • Page 64: Utilities

    Using the Web-Based Advanced User Interface Blocking an ICMP Ping Computer hackers use what is known as “pinging” to find potential victims on the Internet. By pinging a specific IP address and receiving a response from the IP address, a hacker can determine that something of interest might be there.

  • Page 65: Restarting The Router

    Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Restarting the Router Sometimes it may be necessary to restart or reboot the Router if it begins working improperly. Restarting or rebooting the Router will NOT delete any of your configuration settings. Restarting the Router to Restore Normal Operation Click the “Restart Router”...
  • Page 66 Using the Web-Based Advanced User Interface Restoring Factory Default Settings Using this option will restore all of the settings in the Router to the factory (default) settings. It is recommended that you back up your settings before you restore all of the defaults. Click the “Restore Defaults”...
  • Page 67 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Saving a Current Configuration You can save your current configuration by using this feature. Saving your configuration will allow you to restore it later if your settings are lost or changed.
  • Page 68 Using the Web-Based Advanced User Interface When the save is complete, you will see the window below. Click “Close”. The configuration is now saved. Restoring a Previous Configuration This option will allow you to restore a previously saved configuration. Click “Browse”. A window will open that allows you to select the location of the configuration file.
  • Page 69 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface You will be asked if you want to continue. Click “OK”. A reminder window will appear. It will take up to 60 seconds for the configuration restoration to complete. Click “OK”. A 60-second countdown will appear on the screen.

  • Page 70: Updating The Firmware

    Using the Web-Based Advanced User Interface Updating the Firmware From time to time, Belkin may release new versions of the Router’s firmware. Firmware updates contain feature improvements and fixes to problems that may have existed. When Belkin releases new firmware, you can download the firmware from the Belkin update website and update your Router’s firmware to the latest version.
  • Page 71 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Downloading a New Version of Firmware If you click the “Check Firmware” button and a new version of firmware is available, you will see a screen similar to the one below: To download the new version of firmware, click “Download”.
  • Page 72 Using the Web-Based Advanced User Interface When the save is complete, you will see the following window. Click “Close”. The download of the firmware is complete. To update the firmware, follow the next steps in “Updating the Router’s Firmware”. Updating the Router’s Firmware In the “Firmware Update”...
  • Page 73 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface The “Update Firmware” box will now display the location and name of the firmware file you just selected. Click “Update”. You will be asked if you are sure you want to continue.

  • Page 74: Changing System Settings

    Using the Web-Based Advanced User Interface Changing System Settings The “System Settings” page is where you can enter a new administrator password, set the time zone, enable remote management, and turn on and off the NAT function of the Router. Setting or Changing the Administrator Password The Router ships with NO password entered.
  • Page 75 Router to contact the time servers on the Internet and get a response. You cannot set the clock yourself. Enabling Remote Management Before you enable this advanced feature of your Belkin Router, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote management allows you to make changes to your Router’s settings from anywhere on the Internet.
  • Page 76 Using the Web-Based Advanced User Interface Advanced Feature: The “Remote Access Port” option allows you to configure the desired “Remote Access Port for Remote Management” feature. The default access port is set to port 80. Enabling/Disabling NAT (Network Address Translation) Note: This advanced feature should be employed by advanced users only.
  • Page 77 Using the Web-Based Advanced User Interface Enabling/Disabling UPnP UPnP (Universal Plug-and-Play) is yet another advanced feature offered by your Belkin Router. It is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. Some applications require the Router’s firewall to be configured in a specific way to operate...

  • Page 78: Manually Configuring Network Settings

    Manually Configuring Network Settings Set up the computer that is connected to the cable or DSL modem FIRST using these steps. You can also use these steps to add computers to your Router after the Router has been set up to connect to the Internet.
  • Page 79 Manually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Adapters in Mac OS X Click on the “System Preferences” icon. Select “Network” Select “Built-in Ethernet” Network menu. from the “System Preferences” menu. next to “Show” in the...
  • Page 80 Manually Configuring Network Settings Select the “TCP/IP” tab see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab to make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password.
  • Page 81 Manually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 2000, NT, or XP Click “Start”, “Settings”, then “Control Panel”. Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP). Right-click on the “Local Area Connection”...
  • Page 82 Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. Select “TCP/IP Settings” for your installed network adapter. You will see the following window. If “Specify an IP address” is selected, your Router will need to be set up for a static IP connection type.

  • Page 83: Recommended Web Browser Settings

    Recommended Web Browser Settings Recommended Web Browser Settings In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the advanced web-based user interface, then change your browser’s settings to the recommended settings in this section.

  • Page 84: Recommended Web Browser Settings

    Recommended Web Browser Settings Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page. Netscape Navigator ®...

  • Page 85: Troubleshooting

    Troubleshooting Troubleshooting Setup Assistant CD does not automatically start. If the CD-ROM does not start the Setup Assistant automatically, it could be that the computer is running other applications that are interfering with the CD drive. If the Setup Assistant Welcome screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer”...
  • Page 86 Troubleshooting Unplug power to the Router for 10 seconds, and then plug the power back into the Router. Ensure that the Router’s “router” LED is on; it should be solid BLUE. If not, check to make sure that the AC adapter is connected to the Router and plugged into a wall outlet.
  • Page 87 This will cause the Router to reattempt communication with the modem. If the “modem” LED on the Router is not lit after completing these steps, please contact Belkin Technical Support. Try shutting down and restarting your computer.
  • Page 88 You may need to configure your Router to meet the specific requirements of your ISP. To search our knowledge base for ISP-specific issues, go to: http://web.belkin.com/support and type in “ISP”. If you are still unable to access the Internet after verifying these...
  • Page 89 Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access. If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support.
  • Page 90 If you are unable to connect to the Internet from a wireless computer, please check the following items: Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows: • The “router” LED should be on.
  • Page 91 (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page. If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.
  • Page 92 Troubleshooting • My wireless network performance is inconsistent. • Data transfer is sometimes slow. • Signal strength is poor. • Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection. Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases.
  • Page 93 Troubleshooting Troubleshooting I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my Belkin Router. Log into your Router. Open your web browser and type in the IP address of the Router. (The Router’s default is 192.168.2.1.) Log into your Router by clicking on the “Login”...
  • Page 94 Router. For example: C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click “OK”, and then “Apply” to save the settings. If you are NOT using a Belkin wireless client card, please consult the manufacturer’s user manual for that wireless client card.
  • Page 95 Download the patch here: http://www.microsoft.com/downloads/details. You also need to download the latest driver for your Belkin Wireless 802.11g Desktop or Notebook Network Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g products...
  • Page 96 Troubleshooting I am having difficulty setting up Wireless Protected Access (WPA) security on a Belkin wireless client card for a home network. Clients must use the same key that the Router uses. For instance, if the key is “Smith Family Network Key” in the Router, the clients must also use that same key.
  • Page 97 Troubleshooting Troubleshooting I am NOT using a Belkin client card for a home network and I am having difficulty setting up Wireless Protected Access (WPA) security. If you are not using a Belkin Wireless Desktop or Wireless Notebook Network Card that is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless...
  • Page 98 Troubleshooting Under the “Wireless Networks” tab, click the “Configure” button and you will see the following screen. For a home or small business user, select “WPA-PSK” under “Network Administration”. Note: Select WPA (with radius server) if you are using this computer to connect to a corporate network that supports an authentication server such as a radius server.
  • Page 99 Troubleshooting Troubleshooting Wireless Comparison Chart 11Mbps link 5x faster than rate/baseline 802.11b* Common Common household household devices such devices such as cordless as cordless phones and phones and microwave microwave ovens may ovens may interfere with interfere with the unlicensed the unlicensed band 2.4GHz band 2.4GHz...

  • Page 100: Technical Support

    495 580 9541 SINGAPORE 800 616 1790 0800 - 99 15 21 SOUTH AFRICA SPAIN 90 - 202 43 66 SWEDEN 07 - 71 40 04 53 SWITZERLAND 08 - 48 00 02 19 0845 - 607 77 87 877-736-5771 www.belkin.com/...

  • Page 101: Information

    Information FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin Corporation, of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product, to which this declaration relates, complies with Part 15 of the FCC Rules.
  • Page 102 Information Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin Corporation may void the user’s authority to operate the equipment. Canada-Industry Canada (IC) The wireless radio of this device complies with RSS 139 & RSS 210 Industry Canada.
  • Page 103 (except for shipping charges for the product). What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin Corporation for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin Corporation determines that the Belkin product has been improperly installed, altered in any way, or tampered with.
  • Page 104 Belkin Corporation reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin Corporation for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin Corporation, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment.

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