Contact Us; Warranty Coverages; Epa Contact Information - Honda Civik Owner's Manual

CUSTOMER INFORMATION
Q: Every time I press the Talk button, the system gives me voice prompts
Can I turn these off?
A: You can press the Talk button a second time to interrupt the guidance. Or,
you can turn guidance on or off permanently via System settings. See Voice
Portal Commands.
Q: The amber indicator with a tire and an exclamation mark is on. What do I
do?
A: Either your tire pressure is low or you recently filled a tire. See Tire
Pressure Monitoring System (TPMS)

Contact Us

Honda dealer personnel are trained professionals. They should be able to
answer all your questions. If you encounter a problem that your dealership does
not solve to your satisfaction, please discuss it with the dealership's Service
Manager or General Manager. If you are dissatisfied with the decision made by
the dealership's management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
Torrance, CA 90501-2746
Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON L6C 0H9
In Puerto Rico and the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please be provide the following information:
• Vehicle Identification Number
• Date of purchase
• Odometer reading of your vehicle
142 |
*1
*13
.
Tel: (800) 999-1009
Fax: (310) 783-3023
Twitter:@HondaCustSvc
Tel: (888) 946-6329
Fax: (877) 939-0909
E-mail: honda_cr@ch.honda.com
• Your name, address, and telephone
number
*1 - If equipped
*13 - US models only, if equipped
• A detailed description of the
.
problem

Warranty Coverages

Below is a brief summary of the warranties covering your new vehicle.
New Vehicle Limited Warranty: Covers your new vehicle, except for the
emissions control system and accessories, against defects in materials and
workmanship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty: Covers your vehicle's emissions control systems. Time, mileage, and
coverage are conditional.
Seat Belt Limited Warranty: Covers seat belts that fail to function properly.
Rust Perforation Limited Warranty: Covers all exterior body panels that rust
through from the inside.
Accessory Limited Warranty: Covers Honda accessories.
Replacement Parts Limited Warranty: Covers all Honda replacement parts
against defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a
replacement battery purchased from a Honda dealer.
Replacement Muffler Lifetime Limited Warranty: Covers a replacement muffler
for the duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Warranty
Information booklet or visit
(Canada) for complete descriptions of each warranty, including time, mileage,
and other conditional limitations.
Your vehicle's original tires are covered by their manufacturer. Tire warranty
information can be found at
(Canada) .

EPA Contact Information

An owner may obtain further information concerning emission warranties or
report violations of the term of the emission warranties by contacting:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicles Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
CUSTOMER INFORMATION
• Name of the dealer who sold the
vehicle to you
www.owners.honda.com (U.S.) or www.myhonda.ca
owners.honda.com (U.S.) or www.myhonda.ca
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