Advanced Kiosks Free Standing Kiosk Owner's Manual

With wifi, mag strip reader, viop, printer and keyboard options.

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Important:
Read this whole manual
before assembling
Owners Manual for
Engage Interact Satisfy
Free Standing Kiosk with
WiFi, Mag Strip Reader,
VIOP, Printer and
Keyboard options.
AK-FSK-OM-09/04/15

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Summary of Contents for Advanced Kiosks Free Standing Kiosk

  • Page 1 Important: Read this whole manual before assembling Owners Manual for Engage Interact Satisfy Free Standing Kiosk with WiFi, Mag Strip Reader, VIOP, Printer and Keyboard options. AK-FSK-OM-09/04/15...
  • Page 2: Table Of Contents

    Stainless Steel Cleaning and Maintenance ..................25   Painted Enclosure Cleaning and Maintenance ................... 25   WARRANTY .............................. 26   ..............................26 OLICY   Limited Warranty ..........................26   Returned Item ............................26   Shipping .............................. 26 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 3: Introduction

    The Kiosk is powered by a 1.6 GHz Dual Core Processor, 2 GB of Ram, a 160 GB HDD, or 32 GB SSD. The Free Standing Kiosk operates Windows XP Professional or Windows 7.
  • Page 4: Our Support

    Our Support The Free Standing Kiosk is a reasonably priced, high quality kiosk. We are happy to help you with any problems after you have read the manuals to learn about this product. Advanced Kiosks will support you in ownership as long as you own your kiosk, within reason.
  • Page 5: Getting Started

    After this allotted time, shipping insurance is void. Unpacking the Kiosk The Free Standing Kiosk is always shipped on a pallet that will look like the picture below. Remove the plastic wrap and the straps around the box.
  • Page 6 You will find the keys to the kiosk loosely cable tied to the power cord. Carefully remove the cable tie. The hardware and software are contained in a bag, inside the box tapped to the front of the kiosk. Keep the keys in a safe place. Note: Advanced Kiosks does not record key numbers.
  • Page 7: Installation

    This is required for the kiosk to cool efficiently. The following cables should be connected for a standard Free Standing Kiosk: Note: The USB plugs are not port specific and can be plugged into any open USB jack.
  • Page 8: Additional Usb Ports

    Additional USB Ports The standard Free Standing Kiosk requires five USB connections. If additional peripherals (e.g. credit card reader, biometrics) are included in your kiosk you may need to utilize the two USB ports located on the bottom (when located in kiosk) of the computer.
  • Page 9: Installing The Kiosk

    Installing the Kiosk The Free Standing Kiosk can be left free standing, secured to the floor permanently or mounted to the wall. Find a suitable location that you would like to mount the kiosk. Location The kiosk should not be placed in an area where a heating vent is directly venting on the kiosk.
  • Page 10: Securing The Kiosk To A Wall

    300 lb pulling load. The bracket side that has a 90 degree bend attaches to the wall - the other mounts to the kiosk. FreeStanding Wall Bracket 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 11 FreeStanding Wall Mount Dimensions 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 12: Installing Optional Equipment

    Installing Optional Equipment Label Printer The Free Standing Kiosk’s printer option is designed to handle several different label printers. These being the: Zebra LP2844, Zebra LP2844-Z, Brother QL-1050 and many other models. To install the printing hardware you first must mount the printer shelf. Insert the printer shelf through the back of the kiosk.
  • Page 13: Receipt Printer

    This makes it easy for the user to connect the power cable and the USB cables. The Printer is held in place by 2 #8 wing nuts. 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 14: Bar Code Reader

    You will need the following parts for each kiosk. A 3.0 inch long 8-32 pan head machine screw, two #8 nuts and blue lock tight, the type that can be removed. Barcode Reader holder Assembled Barcode Reader in holder Tube is no longer needed. 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 15 The hole is only .20 deep, so thread the assembly into the desired hole and when it bottoms out, tighten the nut to the wall of the kiosk. 4. Now tighten the other nut to keep the head from spinning. Do not over tighten. 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 16: External Keyboard Installation

    Place the punch on the knockout plug (make sure you are in the center of the plug) and hit with a hammer until the plug falls out. See pictures below. 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 17 There are 4 holes on each side of the keyboard. The bottom holes must be installed first, then choose which of the two top holes are best for the angle of the keyboard you would like. 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 18: Setup And Operation

    MUST be secured to the floor to prevent the cord from being damaged. See “Permanent Mounting”. Take care that the power cord is managed in a manner, so that it will not catch someone walking by. 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 19: Startup

    If the touch screen needs configuration (mouse doesn’t follow your finger), “Align” the monitor by selecting this icon located on your desktop, or control panel. A copy of this Free Standing Kiosk manual is located on your desktop. Drivers and other product manuals are located on your computer here: Start Menu>Documents>Kiosk Files...
  • Page 20: Back Up Your Information

    CPUs call it quits taking our precious data with them. Advanced Kiosks cannot recover your data. If a replacement, or repaired kiosk is required it will be shipped setup with our standard format. Adjusting Speaker Volume This speaker bar uses a USB connection for amplified power.
  • Page 21: Specifications

    2 USB 2.0 Connectors 1 Front Panel Audio Connector Onboard I/O Connectors 1 Serial Port Connector 1 TPM Connector Operating Temperature 0ºC ~ 85ºC Form Factor Mini-ITX (17 x 17 cm) 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 22: Power Requirements

    50 / 60 Hz Supply Monitor 12 Vdc 4.16 A Monitor Power 100 - 240 Vac 1.5 A 50 / 60 Hz Supply Speaker 5 Vdc 500 mA General Dimensional Information 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 23: Equipment Manuals

    Equipment Manuals The documentation included with the Free Standing Kiosk’s components has been included with your kiosk. Drivers and other product manuals are located on your computer here: Start Menu>Documents>Kiosk Files Please keep these in a safe place. It is recommended that all serial numbers are also written down.
  • Page 24: Solving Problems

    If the Touch Screen repeatedly looses alignment, check for updated drivers and that the USB cable is making good connections at the computer and monitor. Drivers can be accessed at our website by completely filling out the Technical Support Form. 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 25: Maintenance Of Kiosk

    Use a mixture of warm water and dish soap to gently clean the outside of the enclosure. Use a soft cloth and avoid excess scrubbing. DO NOT wipe down any electronics (keyboard, credit card reader, etc) with a wet solution. 9/04/2015 Free Standing Kiosk Assembly and Operation Instructions www.advancedkiosks.com...
  • Page 26: Warranty

    The electronics in the kiosk are guaranteed for 3 year including the monitor. In the case of any item not working you must call Advanced Kiosks to obtain a RMA # before shipping back the item. All items must be well package for return shipment and insured for their full value.

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