Support And Troubleshooting - Ruizu X26 User Manual

Support and Troubleshooting

Q: How to transfer music to the mp3 player?
A: Download music to your computer first, and then connect
mp3 player with your computer thru charging cable. A new disk
will pop on as flash driver, and drop all your musics to the disk.
You can create folders in the disk to sort your music.
Q: Why my computer can't detect mp3 player?
A: RUIZU Mp3 player can be paired for all computer system
with latest USB driver. Please update your USB driver before
plug in Mp3 player or try another charging cable. It you still
can't connect RUIZU Mp3 Player to you computer, please
contact RUIZU customer service team for additional help(See
Cover).
Q: How can I continue audio play after turn the player off?
A: You can not continue your play after turn off the player.
However, if the player is in sleep mode, you can continue your
play by wake it up. See "Basic Operations" about how to get
into sleep mode.
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