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Summary of Contents for Neptune E-CODER R900i
- Page 1 ® E-CODER )R900i™ Installation and Maintenance Guide...
- Page 3 ® E-CODER )R900i™ Installation and Maintenance Guide...
- Page 4 Copyright This manual is an unpublished work and contains the trade secrets and confidential information of Neptune Technology Group Inc., which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic or mechanical for any purpose, without the express written permission of Neptune Technology Group Inc.
- Page 5 RF Exposure Information This equipment complies with the FCC RF radiation requirements for uncontrolled environments. To maintain compliance with these requirements, the antenna and any radiating elements should be installed to ensure that a minimum separation distance of 20 cm is maintained from the general population.
- Page 6 E-CODER Neptune Technology Group Inc. ® )R900i ™ 1600 Alabama Highway 229 Installation and Maintenance Guide Literature No. IM E-CODER)R900i 12.18 Tallassee, AL 36078 Part No. 12560-002 Tel: (800) 633-8754 Fax: (334) 283-7293 Copyright © 2006 - 2018 Neptune Technology Group Inc.
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Page 7: Table Of Contents
Contents Chapter 1: Product Description E-CODER ® )R900i™ Programming Chapter 2: Specifications Electrical Specifications E-CODER) R900i™ Dimensions ® ® Chapter 3: Installing the E-CODER )R900i™ Prior to Installation Storage Unpacking Safety and Preliminary Checks Site Selection Installing the E-CODER ® )R900i™... - Page 8 Contents Chapter 5: Data Logging Extraction About Data Logging Accessing Data Logging Initiating RF Activated Data Logging Sample Data Logging Graphs Off Cycle Data Extraction Belt Clip Transceiver Chapter 6: Maintenance and Troubleshooting Six- and Four-Wheel Encoders Six-Wheel Encoder Normal Operation Four-Wheel Encoder Normal Operation Troubleshooting Contact Information...
- Page 9 Figures Figure 1 – E-CODER )R900i™ ® Figure 2 – Inside Dimensions Figure 3 – Antenna Dimensions Figure 4 – E-CODER )R900i™ Antenna ® Figure 5 – Insert the Antenna into the Pit Lid Figure 6 – Locking Nut on Antenna Figure 7 –...
- Page 10 Figures Figure 28 – HHU Home Screen Figure 29 – HHU Menu Figure 30 – Off Cycle Option viii E-CODER ® )R900 i ™ Installation and Maintenance Guide...
- Page 11 Tables Table 1 – E-CODER )R900i™ Specifications ® Table 2 – Icons and Displays Table 3 – Causes of Leaks Table 4 – Data Logging Graph Legend Table 5 – Example Reading Values Table 6 – Eighth Digit Resolution by Meter Size Table 7 –...
- Page 12 Tables This page intentionally left blank E-CODER ® )R900 i ™ Installation and Maintenance Guide...
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Page 13: Chapter 1: Product Description
Chapter 1: Product Description ® ® This chapter provides a general description of the Neptune E-CODER )R900i™ register. ® ® The E-CODER)R900i is an integrated register containing both the E-CODER and R900 technologies in one register that collects meter data. It then transmits the data that a meter ®... -
Page 14: E-Coder ® )R900I™ Programming
Chapter 1: Product Description ® E-CODER )R900i™ Programming The E-CODER)R900i is NOT field-programmable. At the factory, each of the following items is programmed into the Meter Interface Unit (MIU): Serial number - each MIU is given a unique serial number / identification number Meter size and change gear information E-CODER ®... -
Page 15: Chapter 2: Specifications
Chapter 2: Specifications ® This chapter defines the specifications for the E-CODER )R900i™. Electrical Specifications The following table defines the specifications for the E-CODER R900i. Table 1 – E-CODER )R900i™ Specifications ® Specification Description Power Lithium battery Transmitter Specifications Every 14 to 20 seconds –... -
Page 16: E-Coder) ® R900I™ Dimensions
Chapter 2: Specifications ® E-CODER) R900i™ Dimensions The following diagrams show both the inside and antenna dimensions for the E-CODER)R900i. Figure 2 – Inside Dimensions Figure 3 – Antenna Dimensions E-CODER ® )R900 i ™ Installation and Maintenance Guide... -
Page 17: Chapter 3: Installing The E-Coder ® )R900I
You should lift the assembly out of the box by the meter main case. After unpacking the E-CODER)R900i, inspect it for damage. If the E-CODER)R900i appears to be damaged or proves to be defective upon installation, notify your Neptune Territory Manager or Distributor. If one or more items requires reshipment, use the original cardboard box and packing material. -
Page 18: Site Selection
Chapter 3: Installing the E-CODER )R900i™ ® Site Selection Installation and operation in moderate temperatures increase reliability and product life. See “Environmental Conditions” on page 3. Follow these guidelines when selecting a location to install the E-CODER)R900i: Install the unit in a vertical and upright position. Clear all obstructions from the installation location. -
Page 19: Retrofit Meter Installation
® Connecting the E-CODER )R900i™ Through-the-Lid Antenna When ordering an external antenna for the E-CODER)R900i unit, Neptune recommends at least a 6-foot cable to allow for easy removal of the pit lid when necessary. Figure 4 – E-CODER )R900i™ Antenna ®... -
Page 20: Installing The Antenna
Chapter 3: Installing the E-CODER )R900i™ ® Installing the Antenna Follow these steps to install the antenna for the E-CODER)R900i. 1. Insert the antenna cable and housing through the 1-3/4" hole in the meter pit lid. Figure 5 – Insert the Antenna into the Pit Lid 2. -
Page 21: Attaching The Antenna To The Miu
Chapter 3: Installing the E-CODER )R900i™ ® This figure shows a completed installation of the antenna. Figure 8 – Installation Complete Attaching the Antenna to the MIU Follow these steps to attach the antenna to the MIU. 1. Remove the protective cap and gasket. If you are replacing an existing antenna, remove the existing antenna connection and clean any dirt, debris, or dielectric grease from the F connector on the MIU housing. -
Page 22: Figure 11 - Seat The Connection
Chapter 3: Installing the E-CODER )R900i™ ® 3. Push the connector in and turn clockwise until the quick connect antenna connection is properly seated on the three-lobed black plastic latch plate. Figure 11 – Seat the Connection E-CODER ® )R900 i ™ Installation and Maintenance Guide... -
Page 23: Chapter 4: Activating And Reading The E-Coder ® )R900I
® Chapter 4: Activating and Reading the E-CODER )R900i™ ® This chapter defines how to read the E-CODER )R900i™ to identify water leaks. Activating the LCD Using the Solar Panel The E-CODER has a solar panel to power the Liquid Crystal Display (LCD). Figure 12 –... -
Page 24: Read The Meter
Chapter 4: Activating and Reading the E-CODER )R900i™ ® Read the Meter The following table defines the information the meter presents. Table 2 – Icons and Displays Icon Description Flow / Leak Indicator shows the direction of flow through the meter: Water in use. -
Page 25: Common Causes Of Leaks
Chapter 4: Activating and Reading the E-CODER )R900i™ ® Common Causes of Leaks If the E-CODER)R900i leak indicator is flashing or continuously on, it indicates a possible leak. The following table defines common causes of leaks. Table 3 – Causes of Leaks Possible Cause of Leak Intermittent Leak Continuous Leak Outside faucet, garden hose, or sprinkler system leaking... -
Page 26: How To Tell If Water Is In Use
Chapter 4: Activating and Reading the E-CODER )R900i™ ® How to Tell if Water is in Use To determine if water is in use, complete the following steps: 1. Check the flow indicator by closely watching it for two minutes. 2. -
Page 27: Chapter 5: Data Logging Extraction
R900 Belt Clip Transceiver (BCT). The E-CODER R900i stores consumption in hourly intervals for a rolling total of 96 days. This is equal to 2,304 hourly intervals of consumption. The log data is extracted through radio frequency (RF) activation. The RF activation allows the utility workers to visit the location and extract the data without physically interacting with the meter itself. -
Page 28: Figure 15 - N_Sight ® R900 Menu Screen
Chapter 5: Data Logging Extraction 2. On the HHU Menu screen, click UTILS (option 4). Figure 15 – N_SIGHT ® R900 Menu Screen 3. Click DATA LOGGER (option 9). Figure 16 – Data Logger Option E-CODER ® )R900 i ™ Installation and Maintenance Guide... -
Page 29: Figure 17 - Reader Id Input
Chapter 5: Data Logging Extraction 4. Type your reader ID and password for the host software, and then click LOGIN. Figure 17 – Reader ID Input 5. Verify the time is correct, and then click YES. Figure 18 – HHU Time Confirmation The HHU must be synchronized prior to data logging, to set the clock. -
Page 30: Figure 19 - Initialize Rf Device
Chapter 5: Data Logging Extraction 6. The Initialize Device screen appears, if you are not connected or are not in range of your Belt Clip. Click INITIALIZE. Figure 19 – Initialize RF Device 7. Select RF, and then type the MIU ID. You can type the MIU ID using the number pad keys or expand the on-screen keyboard. -
Page 31: Figure 21 - Capture Button
Chapter 5: Data Logging Extraction 8. After you type the MIU ID, Click CAPTURE. Figure 21 – Capture Button 9. Type or select the meter size and information in the appropriate fields, and then click OK. Figure 22 – Unit of Measure and Meter Size E-CODER ®... -
Page 32: Initiating Rf Activated Data Logging
Chapter 5: Data Logging Extraction Initiating RF Activated Data Logging Follow these steps to initiate data logging. 1. Click START to initiate RF-activated data logging. Figure 23 – Start Button The R900 BCT activates the E-CODER)R900i and listens for the data logger to start transmitting. -
Page 33: Figure 25 - E-Coder )R900I™ Receives Data
Chapter 5: Data Logging Extraction The screen displays the data received. Figure 25 – E-CODER )R900i™ Receives Data ® 2. Choose the meter size. 3. Click GRAPH to display the data in a graph. Examples of graphs are shown in Figure 27 on page 22 The HHU processes and saves the data. -
Page 34: Sample Data Logging Graphs
Chapter 5: Data Logging Extraction Sample Data Logging Graphs Following are two examples of the graphs that the data logging function produces. Figure 27 – Example Data Logging Graphs Table 4 – Data Logging Graph Legend Color Code Description 1 Red Intermittent Leak 2 Red Continuous Leak... -
Page 35: Off Cycle Data Extraction
Chapter 5: Data Logging Extraction Off Cycle Data Extraction Off-cycle reads are 96 days of daily reads taken at 15-minute intervals over a 24-hour period. This allows the utilities to retrieve move-out reads or monitor vacant usage to prevent theft. Follow these steps to navigate to the off-cycle function. -
Page 36: Belt Clip Transceiver
Chapter 5: Data Logging Extraction 3. Click OFF CYCLE (option 4). Figure 30 – Off Cycle Option 1. Type the read ID or the password. 2. Click LOGIN. 3. Confirm the date and time are correct. 4. Click YES. Belt Clip Transceiver To pair the Belt Clip Transceiver (BCT), complete the following steps. -
Page 37: Chapter 6: Maintenance And Troubleshooting
Chapter 6: Maintenance and Troubleshooting This chapter defines maintenance and troubleshooting procedures for the ® E-CODER )R900i™. Six- and Four-Wheel Encoders This section defines typical encoder operation and troubleshooting. Six-Wheel Encoder Normal Operation If the odometer reads 123456, the display shows 1 2 3 4 5 5 0 0. Note that the sixth digit displayed is a five, if the last digit on the odometer is five through nine. -
Page 38: Troubleshooting
Indicates an undefined out of range reading or corrupt valve Contact Information Within North America, Neptune Customer Support is available Monday through Friday, 7:00 A.M. to 5:00 P.M. Central Standard Time, by telephone, email, or fax. By Phone To contact Neptune Customer Support by phone, complete the following steps. -
Page 39: By Fax
A description of any actions taken to correct the issue. By Fax To contact Neptune Customer Support by fax, send a description of your problem to (334) 283-7497. Please include on the fax cover sheet the best time of day for a customer support specialist to contact you. - Page 40 Chapter 6: Maintenance and Troubleshooting This page intentionally left blank. E-CODER ® )R900 i ™ Installation and Maintenance Guide...
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Page 41: Appendix 12: E-Coder ® )R900I™ Flags
® Appendix 12: E-CODER )R900i™ Flags Description of Flags The tables in this appendix describe the volume represented by the eighth digit by meter ® size, and the flags used the by the E-CODER )R900i™. Table 6 – Eighth Digit Resolution by Meter Size Register Size Eighth Digit Resolution –... - Page 42 Appendix 12: E-CODER )R900i™ Flags ® Leak Status Flag (Resets After 35 Days) Based on total amount of 15-minute periods recorded in the previous 24-hour period. Leak icon off Eighth digit incremented less than 50 of the 96 days of 15-minute intervals Flashing leak icon Eighth digit incremented in 50-95 of the 96 days of 15-minute intervals Solid leak icon...
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Page 43: Glossary
Glossary antenna (pit) MIU antenna used for pit installations. Liquid Crystal Display (LCD) Component where the meter-reading and value-added icons are displayed. Meter Interface Unit register read time The default time is 15 minutes for all registers. Custom time is not available. seal pin Small, black plastic nail used to secure the E-CODER)R900i to the meter. - Page 44 Glossary transmission time The time between MIU transmissions. E-CODER ® )R900 i ™ Installation and Maintenance Guide...
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Page 45: Index
Index specifications 3 storage 5 unpacking 5 activate, solar panel 11 air conditioner, leaks 13 faucet kitchen leaks 13 backflow 30 leaks 13 flashing, indicator 12 common causes of leaks 13 customer support 26 garden, leaks 13 general description 1 damage, in shipping 5 data logging, about 15 heat pump, leaks 13... - Page 46 Index possible leak 12 possible leaks inspect, E-Coder)R900i 5 common causes 13 installation preliminary checks 5 R900 Belt Clip Transceiver (BCT) 15 preparing for 13 read E-CODER)R900i 11 site selection, guidelines 6 return of damaged unit 5 site selection, inside version 6 intermittent leak 12, 14 band 1 LCD display...
- Page 48 ® ™ IM E-CODER )R900i 12.18 Part No. 12835-001 © Copyright 2006-2018, Neptune Technology Group Inc. Neptune is a registered trademark of Neptune Technology Group Inc.
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