Troubleshooting - Motorola Phoenix Instruction Manual

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Troubleshooting

You may encounter some errors when working with your
messages. This section describes some common errors
and their resolutions.
Memory Low or Memory Full Errors
Low memory—When your phone displays a new message
dialog, it may also tell you that your memory is low, that is,
the new message brings your phone's memory to 85%
capacity.
Full memory—When your phone displays a new message
dialog, it may also tell you that your memory is full. You may
also see a display that tells you messages are waiting on
the network but cannot be delivered because your memory
is full.
Note: If your memory is too full to accept a long message
and a short message arrives, your phone accepts the short
message while the long one is waiting.
Try the following to free up some memory:
• Run an overall message center cleanup. Refer to
"Message Center Cleanup" on page 177. If your
memory is still full, your phone displays a flashing
message icon (P) at the top of your idle display. To
178 Messages
4. Press - to return to the Message
Center.
or
Press O to return to the main dialog.