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IonGen™ FAQ
I've been operating the IonGen™ for several weeks and don't notice any
difference?
The IonGen™ releases a trace amount of ions into the water. The low dosing
rate is what makes the unit safe for use in ponds. Larger ponds and ponds
with poor water conditions will take longer to achieve the desired results due to
the low dosing rate.
There are several things that will help improve results with the IonGen™
Make sure the control panel is working properly. See FAQ's on flashing ionization
lights and power bar indicating lights.
Make sure the probe is receiving sufficient flow. This ensures the ions are being
properly distributed throughout the water feature. Also, make sure that the probe is
not clogged with debris. See FAQ's on sufficient flow and probe orientation.
Make sure the alkalinity is in the proper parameters. See FAQ's on alkalinity and
evaporation.
It is recommended to clean and remove as much debris from the water feature as
possible prior to installing the IonGen™.
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