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Summary of Contents for AquaScape IonGen
- Page 1 IonGen™ FAQ...
- Page 2 IonGen™ FAQ The following pages contain a list of the most frequently asked questions pertaining to the installation and operation of the IonGen™ System. We recommend you read the IonGen™ Installation Instructions & Maintenance Owner’s Manual before setting up or operating the IonGen™.
- Page 3 IonGen™ FAQ How does the IonGen™ actually work? ® The IonGen™ is a water clarifier solution for ponds, Pondless Waterfalls, and other decorative water features. The IonGen™ reduces pond maintenance by significantly reducing the unsightly debris that attaches itself to the rocks and gravel throughout the pond, stream and waterfalls.
- Page 4 Use visual cues related to the appearance of the water feature to determine if the ionization level should be raised or lowered. Try maintaining the ionization level at two or three bars and raise when needed. Unnecessarily maintaining the IonGen™ at full ionization power will exhaust the probe at a faster rate.
- Page 5 IonGen™ FAQ I’ve been testing my copper levels, but don’t see any indication of copper on the test strips? It is normal to not have any copper registering on the test strips as the copper is being utilized within the system at a rapid pace. Use visual cues to determine if the ionization level should be raised or lowered.
- Page 6 I’ve been operating the IonGen™ for several weeks and don’t notice any difference? The IonGen™ releases a trace amount of ions into the water. The low dosing rate is what makes the unit safe for use in ponds. Larger ponds and ponds with poor water conditions will take longer to achieve the desired results due to the low dosing rate.
- Page 7 IonGen™ FAQ Why is the ionization light flashing green? Why can’t I raise the ionization bars to the top? This is typically related to insufficient water flow across the probe or insufficient water conductivity. The following pages will address how to...
- Page 8 IonGen™ FAQ …Flashing green or not able to raise bars? make sure the probe is receiving enough water flow The probe should be located in an area where there is sufficient water flow to ensure proper distribution of ions throughout the water feature. If it is plumbed into the main water feature plumbing there will be more than enough flow.
- Page 9 IonGen™ FAQ …Flashing green or not able to raise bars? Probe orientation Make sure the red dot on the top of the probe cap is orientated in line with the direction of the water flow. This will maximize the distribution of...
- Page 10 IonGen™ FAQ …Flashing green or not able to raise bars? Probe may be clogged with debris, covered with bluish green scale build up or could be close to being exhausted Inspect probe and remove debris or scrape of scale build up. Replace the Probe if the Probe’s bars are exhausted (the bars will appear significantly...
- Page 11 Add a small quantity of Aquascape Pond Salt (1/2 cup/100 gallons) to the water. This raises the conductivity and provides the Control Panel the...
- Page 12 Use visual cues related to the appearance of the water feature to determine if the ionization level should be raised or lowered. Try maintaining the ionization level at two or three bars and raise when needed. Unnecessarily maintaining the IonGen™ at full ionization power will exhaust the probe at a faster rate.
- Page 13 IonGen™ FAQ Why is alkalinity important to the success of the IonGen™ This is due to the relationship of Alkalinity and copper Copper ions become ineffective if the alkalinity is above 250 mg/L (ppm). A good range of alkalinity level is between 80-180 mg/L (ppm).
- Page 14 Water changes can be conducted. Always remember to use Aquascape Pond Detoxifier when adding tap water to remove chlorine and chloramines. For more information on these water treatment products please...
- Page 15 IonGen™ For more information on the IonGen™ or any other Aquascape product please visit our website at www.aquascapeinc.com.