Orange Care Terms And Conditions - Siemens M55 User Manual

13 - reference
allowing access to your Orange account
It can sometimes be useful for someone else
to have access to your account, for example
if you have more than one Orange phone in
your name. As an account holder you can
choose to allow information only access and
access which will allow changes to be made.
For further information on how to set this up
please call Business Customer Services on
158.
Orange explain Services and Charges
For details of the range of Orange Services
and Charges please contact your Orange
account holder or call Business Customer
Services on 07973 100 158 and request
Orange Explain Services and Charges.
Alternatively, visit the Orange website at
www.orange.co.uk/business
Orange Care terms
and conditions
1 Interpretation
1.1 In these terms and conditions
Insurance refers to the provisions of
clause 3 and Warranty to the
provisions of clause 7, together
Insurance and Warranty are referred
to as Orange Care.
1.2 Orange Care is subject at all times to
the provisions of these terms and
conditions and does not apply and
cannot be purchased in relation to any
second line activated on your Orange
phone. (Orange Care only applies to
approved and Orange branded
phones).
1.3 To check whether your chosen service
plan includes Orange Care or requires
Orange Care to be purchased as an
optional extra please call 158 from
your Orange phone or 07973 100 158
from any other phone.
13.11
2 Insurance terms
2.1 Orange Personal Communications
Services Limited (Orange) is monitored
by HSBC Insurance Brokers Limited
which is a member of the General
Insurance Standards Council.
2.2 Orange is authorised by the insurer to
collect premiums, to accept or decline
claims, to arrange repairs and issue
replacement phones on behalf of the
insurer. For the purposes of this
insurance, 'phone' means handset,
standard battery, SIM Card and
charger, originally supplied as part of
the standard package.
2.3 The insurance is arranged with an
authorised insurer whose details are
available upon request to HSBC
Insurance Brokers Limited, Quay West,
Trafford Wharf Road, Manchester,
M17 1PL.
2.4 The following paragraphs describe the
conditions and cover provided under
the terms of this insurance which forms
part of a master policy arranged by
HSBC Insurance Brokers Limited on
behalf of Orange. This insurance is
subject to the terms and conditions of
the master policy, a copy of which can
be obtained from HSBC Insurance
Brokers Limited. Requests should be
made in writing, stating your Orange
phone number.
Cover for lost, stolen and damaged
3
phones
Your phone is insured worldwide subject to
the terms of the insurance policy (see clause
6.14). If your phone (or parts thereof) is lost,
stolen or damaged you will be entitled to a
replacement or repair free of charge provided
you have complied in all respects with the
terms and conditions of the policy and in
particular:
3.1 Loss, theft or malicious damage claims
must be reported to the Police
immediately but in any event within 24
hours of discovery of the occurrence.
In respect of claims arising outside the
United Kingdom please refer to Clause
6.14.
13.12